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(Slideshow) These U.S. airlines lead in customer complaints

Air travel carries its share of headaches. Oftentimes even a minor slight can elicit an exasperated response. Yet, airlines can be culpable as they have been known to overbook flights, lose passenger luggage and keep travelers waiting for hours on end am.....»»

Category: topSource: bizjournalsAug 10th, 2018

Slideshow: Best and worst airlines for customer complaints in 2017

When it came to the rate of customer complaints about airlines in 2017, passengers were feeling the love for Southwest Airlines. Southwest had the lowest rate of passenger complaints officially filed with the U.S. Department of Transportation last .....»»

Category: topSource: bizjournalsApr 10th, 2018

Best and worst airlines for customer complaints in 2017 (SLIDESHOW)

When it came to the rate of customer complaints about airlines in 2017, passengers were feeling the love for Southwest Airlines. Southwest (NYSE: LUV) had the lowest rate of passenger complaints officially filed with the U.S. Department of Transp.....»»

Category: topSource: bizjournalsApr 10th, 2018

These U.S. airlines get most complaints for mishandling baggage: SLIDESHOW

One of the biggest headaches air travelers face is misplaced, damaged or delayed luggage. U.S. airlines have a range of results when it comes to passengers filing reports of mishandled baggage in August 2018, according to a new report from the U......»»

Category: topSource: bizjournalsNov 19th, 2018

Here are the U.S. airlines that receive the most customer complaints

From cancelled flights, lost baggage and delays, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services .....»»

Category: topSource: bizjournalsNov 12th, 2018

Here are the U.S. airlines with the most customer complaints

From canceled flights to lost baggage, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided .....»»

Category: topSource: bizjournalsNov 9th, 2018

Airlines with the most customer complaints

From canceled flights, lost baggage and delays, air travel comes with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provide.....»»

Category: topSource: bizjournalsNov 8th, 2018

Here are the U.S. airlines with the most customer complaints (GALLERY)

W.....»»

Category: topSource: bizjournalsNov 8th, 2018

The Biggest Air Travel Complaints of 2018

Global air travel has boomed from 310 million passengers carried in 1970 to 4 billion in 2017. Domestic and foreign airlines serving the United States carried a record 965 million passengers last........»»

Category: blogSource: 247wallstDec 7th, 2018

Boeing had a trio of key 737 Max jetliner deliveries this week

Boeing delivered a colorful pair of 737 Max jets to island airlines on opposite sides of the world this week, capping it with a handoff the 2,000th jet made for a Chinese customer. The three deliveries highlights the growing need among airlines for moder.....»»

Category: topSource: bizjournalsNov 30th, 2018

Changing customer habits lead to planned closing of Wichita Commerce Bank location

The Commerce Bank location at 21st and Grove will close next month......»»

Category: topSource: bizjournalsNov 27th, 2018

United Airlines memo unveils plan to meet with flight attendants to focus on improving service

United Airlines plans to address its customer service by bringing its flight attendants to one of a series of 33 special meetings in its hometown of Chicago to unveil details on how it wants them to help make flying United a better experience for .....»»

Category: topSource: bizjournalsNov 16th, 2018

Move over airlines! Uber unveils new frequent-flyer style program

Uber unveiled a new program that will help customers earn perks like cheaper fares, better customer support, and priority pi.....»»

Category: topSource: usatodayNov 14th, 2018

Airline Stock Roundup: Earnings Beat at Azul; LUV, JBLU, HA in Focus

Decline in October load factor for carriers like Southwest Airlines (LUV) might lead to capacity-related woes. In the past week, Latin American carrier — Azul S.A. AZUL — reported im.....»»

Category: worldSource: nytNov 14th, 2018

SAP to Buy Analytics Startup Qualtrics for $8 Billion

The German software giant is counting on the deal to bolster it in the customer-relationship management software business, where Salesforce.com has the lead......»»

Category: smallbizSource: wsjNov 12th, 2018

Dayton-area high schools among top feeders for University of Cincinnati: SLIDESHOW

Several Dayton-area high schools lead the pack when it comes to the number of graduates choosing to attend the University of Cincinnati this fall. Our sister paper Cincinnati Business Courier ranked the top 20 high schools from which the most stu.....»»

Category: topSource: bizjournalsOct 22nd, 2018

Jeep Wrangler recall: Faulty weld could lead to crash without warning

Fiat Chrysler customer says the "steering wheel turned to the right but my vehicle k.....»»

Category: topSource: usatodayOct 16th, 2018

Here’s another reason why customers should fight against mandatory arbitration

A new study says companies have the edge dealing with customer complaints behind closed doors.....»»

Category: topSource: marketwatchOct 16th, 2018

Why companies have the edge dealing with customer complaints behind closed doors

Mandatory arbitration clauses prevent people from participating in class-action lawsuits, but a new study suggests the choice of arbitrator is critical......»»

Category: topSource: marketwatchOct 16th, 2018

Stolen Apple IDs in China Lead to Mobile-Payment Pilfering

China’s two mobile-payments giants, Alibaba affiliate Alipay and Tencent's WeChat Pay, said stolen Apple IDs were used to swipe customer funds, and called on Apple to address the issue......»»

Category: smallbizSource: wsjOct 11th, 2018

American Airlines calls lead puts 5:1 as shares slip further

See the rest of the story here. Theflyonthewall.com provides the latest financial news as it breaks. Known as a leader in market intelligence, The Fl.....»»

Category: blogSource: theflyonthewallOct 5th, 2018