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6 steps to delivering memorable customer experiences

Many entrepreneurs build great technical products, and forget that customers are demanding more - they want a great total experience.....»»

Category: topSource: moneycentralJun 13th, 2018

Luxoft Drops on Second-Half Headwinds

Luxoft Holding NYSE LXFT 160 announced fiscal second quarter 2019 results early Thursday delivering roughly flat sales as it continues its strategic customer diversification efforts and shifts toward higher growth markets But for the fourth time this year.....»»

Category: futuresSource: nasdaqNov 15th, 2018

Here"s how companies in the healthcare industry accommodate diverse customer bases

Many steps have been taken in the healthcare industry to accommodate its diverse patient bases, especially from two local companies that focus on providing "one-stop shop" medical services and multi-lingual communications services. Five Rivers Heal.....»»

Category: topSource: bizjournalsNov 7th, 2018

Home Depot Rolls Out Express Delivery to 35 Markets in US

Home Depot (HD) extends express delivery options to 35 metro cities across the United States as part of the five-year supply chain transformation plan. The Home Depot Inc. HD is matching steps with changing customer preference by introduc.....»»

Category: personnelSource: nytSep 27th, 2018

Rutgers University Welcome Center creates branded experience for visitors and prospective students

Universities are doing whatever they can to try and attract as many applicants as possible, from new residence halls to dining halls, it’s all about creating memorable experiences for students......»»

Category: realestateSource: bdcnetworkSep 4th, 2018

Earnings Results: Dropbox stock falls 7% after earnings easily beat expectations, COO steps down

Dropbox Inc. reported better-than-expected quarterly earnings and revenue Thursday, as the cloud-storage company grew its paying customer base and earned more from each user than Wall Street projected......»»

Category: topSource: marketwatchAug 10th, 2018

Earnings Results: Dropbox stock falls nearly 10% after earnings easily beat expectations, COO steps down

Dropbox Inc. reported better quarterly earnings and revenue than expected Thursday, as the cloud-storage company grew its paying customer base and earned more from each user than Wall Street projected......»»

Category: topSource: marketwatchAug 9th, 2018

How to benefit from customer complaints

Customer complaints can actually help your business improve—if you know how to use them correctly. Follow these steps to learn from customer complaints and improve your customer service. .....»»

Category: topSource: moneycentralJul 19th, 2018

New Lithia hire hints at a Fortune 500 company"s future strategies

Lithia Motors Inc. (NYSE: LAD) said Monday it has hired its first chief technology and innovation officer. George Hines is charged with bolstering the company's digital chops as well as improving customer and employee experiences. Hines' backgrou.....»»

Category: topSource: bizjournalsJul 16th, 2018

Will These Trends Shape Retail for the Next 25 Years?

Shopping is changing, and some companies are completely rethinking what a customer experiences when they walk through a store......»»

Category: topSource: foxnewsJul 9th, 2018

How navigating challenges enhanced NTT Data VP"s agility

Jaime Chambron leads NTT Data Services’ Customer Engagement Practice as a vice president, charged with growing the company capabilities and portfolio for better client experiences......»»

Category: topSource: bizjournalsMay 23rd, 2018

Warners" Stellian president: "We"ve been approached by Amazon to fulfill for them. That"s not going to happen."

Warners' Stellian President Robert Warner hopes that by delivering appliances, offering high-touch customer service in its stores and serving customers directly at their homes will make the company Amazon-proof and stand apart from other retailers l.....»»

Category: topSource: bizjournalsMay 3rd, 2018

Amazon starts delivering to your car trunk, wherever it's parked

A new, free program for Prime members lets Amazon drivers unlock a customer's trunk and leave their packages there rather on .....»»

Category: topSource: usatodayApr 24th, 2018

Amazon starts delivering to your car, wherever it's parked

A new, free program for Prime members lets Amazon drivers unlock a customer's trunk and leave their packages there rather on .....»»

Category: topSource: usatodayApr 24th, 2018

3 Strategies to Deliver a Memorable Customer Experience

Adopt these 3 strategies to keep your company from running aground......»»

Category: topSource: incApr 6th, 2018

Swift recalls almost 50 tons of ground beef after E. coli found in customer's product - Food Safety News

Food Safety NewsSwift recalls almost 50 tons of ground beef after E. coli found in customer's productFood Safety NewsSwift Beef Co. is recalling a.....»»

Category: topSource: googlenews1 hr. 26 min. ago

Starbucks Management Talks Customer Service, Digital Marketing, and More

Coffee giant Sta.....»»

Category: futuresSource: nasdaq1 hr. 56 min. ago

Can This Steelmaker Keep Delivering Record Results?

U S steel.....»»

Category: futuresSource: nasdaq1 hr. 56 min. ago

Old-School Watchmakers Get Smart to Counter Apple

Watchmakers, caught off guard by the success of Apple’s smartwatch, are now trying to keep pace with changing customer tastes by introducing messaging alerts and other high-tech features to traditional watches......»»

Category: smallbizSource: wsj4 hr. 11 min. ago

J.Crew CEO James Brett steps down after short tenure

J.Crew Group Inc, known for its preppy men's and women's clothing, said on Saturday that its Chief Executive Officer James Brett is leaving the company, effective immediately......»»

Category: topSource: reuters13 hr. 11 min. ago

J. Crew CEO James Brett Steps Down After 16 Months in Role - Bloomberg

BloombergJ. Crew CEO James Brett Steps Down After 16 Months in RoleBloombergJ. Crew Group Inc. CEO James Brett is stepping down after reaching an agreement with .....»»

Category: topSource: googlenews15 hr. 40 min. ago