6 steps to delivering memorable customer experiences
Many entrepreneurs build great technical products, and forget that customers are demanding more - they want a great total experience.....»»

Foot Locker is investing $100 million in Goat Group to create exclusive customer experiences
Foot Locker Inc. said Thursday that it will make a $100 million strategic minority investment in sneaker .....»»
Home Is Where the Heart and Technology Are
For long-leading Pillar To Post Home Inspectors®, delivering the best customer experien.....»»
3 steps to nailing the perfect pitch from an investor who backed Uber and DiDi
Delivering a great pitch is tough. You could have the greatest idea in the world, but if you fail to convey that, chances are your dream will be over before it's begun......»»
Luxoft Drops on Second-Half Headwinds
Luxoft Holding NYSE LXFT 160 announced fiscal second quarter 2019 results early Thursday delivering roughly flat sales as it continues its strategic customer diversification efforts and shifts toward higher growth markets But for the fourth time this year.....»»
Here"s how companies in the healthcare industry accommodate diverse customer bases
Many steps have been taken in the healthcare industry to accommodate its diverse patient bases, especially from two local companies that focus on providing "one-stop shop" medical services and multi-lingual communications services. Five Rivers Heal.....»»
Home Depot Rolls Out Express Delivery to 35 Markets in US
Home Depot (HD) extends express delivery options to 35 metro cities across the United States as part of the five-year supply chain transformation plan. The Home Depot Inc. HD is matching steps with changing customer preference by introduc.....»»
Rutgers University Welcome Center creates branded experience for visitors and prospective students
Universities are doing whatever they can to try and attract as many applicants as possible, from new residence halls to dining halls, it’s all about creating memorable experiences for students......»»
Earnings Results: Dropbox stock falls 7% after earnings easily beat expectations, COO steps down
Dropbox Inc. reported better-than-expected quarterly earnings and revenue Thursday, as the cloud-storage company grew its paying customer base and earned more from each user than Wall Street projected......»»
Earnings Results: Dropbox stock falls nearly 10% after earnings easily beat expectations, COO steps down
Dropbox Inc. reported better quarterly earnings and revenue than expected Thursday, as the cloud-storage company grew its paying customer base and earned more from each user than Wall Street projected......»»
How to benefit from customer complaints
Customer complaints can actually help your business improve—if you know how to use them correctly. Follow these steps to learn from customer complaints and improve your customer service. .....»»
New Lithia hire hints at a Fortune 500 company"s future strategies
Lithia Motors Inc. (NYSE: LAD) said Monday it has hired its first chief technology and innovation officer. George Hines is charged with bolstering the company's digital chops as well as improving customer and employee experiences. Hines' backgrou.....»»
Will These Trends Shape Retail for the Next 25 Years?
Shopping is changing, and some companies are completely rethinking what a customer experiences when they walk through a store......»»
How navigating challenges enhanced NTT Data VP"s agility
Jaime Chambron leads NTT Data Services’ Customer Engagement Practice as a vice president, charged with growing the company capabilities and portfolio for better client experiences......»»
Warners" Stellian president: "We"ve been approached by Amazon to fulfill for them. That"s not going to happen."
Warners' Stellian President Robert Warner hopes that by delivering appliances, offering high-touch customer service in its stores and serving customers directly at their homes will make the company Amazon-proof and stand apart from other retailers l.....»»
Amazon starts delivering to your car trunk, wherever it's parked
A new, free program for Prime members lets Amazon drivers unlock a customer's trunk and leave their packages there rather on .....»»
Amazon starts delivering to your car, wherever it's parked
A new, free program for Prime members lets Amazon drivers unlock a customer's trunk and leave their packages there rather on .....»»
3 Strategies to Deliver a Memorable Customer Experience
Adopt these 3 strategies to keep your company from running aground......»»
Blockchain Startups Are Modernizing Iran’s Financial Infrastructure
Sources in Iran say the country's financial sector is taking clear steps toward a state-backed token economy......»»
Four questions with Ohio"s minority affairs liaison
"Teamwork makes the dream work": This motto has shined throughout all of Ronald Todd II's professional experiences. He's now taking this mentality to his new role as Gov. Mike DeWine's minority affairs liaison. The inner-city Dayton native's car.....»»
Customer Woes Weigh on XPO Logistics
Losing a key part of its business could have negative impacts all year......»»