6 steps to delivering memorable customer experiences

Many entrepreneurs build great technical products, and forget that customers are demanding more - they want a great total experience.....»»

Category: topSource: moneycentralJun 13th, 2018

How navigating challenges enhanced NTT Data VP"s agility

Jaime Chambron leads NTT Data Services’ Customer Engagement Practice as a vice president, charged with growing the company capabilities and portfolio for better client experiences......»»

Category: topSource: bizjournalsMay 23rd, 2018

Warners" Stellian president: "We"ve been approached by Amazon to fulfill for them. That"s not going to happen."

Warners' Stellian President Robert Warner hopes that by delivering appliances, offering high-touch customer service in its stores and serving customers directly at their homes will make the company Amazon-proof and stand apart from other retailers l.....»»

Category: topSource: bizjournalsMay 3rd, 2018

Amazon starts delivering to your car trunk, wherever it's parked

A new, free program for Prime members lets Amazon drivers unlock a customer's trunk and leave their packages there rather on .....»»

Category: topSource: usatodayApr 24th, 2018

Amazon starts delivering to your car, wherever it's parked

A new, free program for Prime members lets Amazon drivers unlock a customer's trunk and leave their packages there rather on .....»»

Category: topSource: usatodayApr 24th, 2018

3 Strategies to Deliver a Memorable Customer Experience

Adopt these 3 strategies to keep your company from running aground......»»

Category: topSource: incApr 6th, 2018

Capitol Report: To free Fannie and Freddie, their regulator may bypass do-nothing Congress

A Washington analyst thinks recent steps may make it easier for the regulator of the two government sponsored enterprises to work with the Treasury Department, as mortgage market reform remains a low priority for Congress......»»

Category: topSource: marketwatch1 hr. 9 min. ago

FedEx - Delivering Packages, Delivering Appeal

FedEx - Delivering Packages, Delivering Appeal.....»»

Category: topSource: seekingalpha3 hr. 24 min. ago

Home Depot"s $1.2 Billion Investment to Amazon-Proof Its Business

Over the past several years Home Depot Inc NYSE HD has consistently used technology to counter potential disruptors such as Amazon com Inc NASDAQ AMZN while staying several steps ahead of traditional rivals like Lowe s Companies Inc NYSE LOW With.....»»

Category: futuresSource: nasdaq16 hr. 9 min. ago

China Steps Up US Cyberattacks As Trade Tensions Worsen

Despite signing a "digital truce" with the US in 2015 that banned the hacking of private companies, China has been green-lighting plenty of cyber.....»»

Category: blogSource: zerohedge20 hr. 24 min. ago

Eli Lilly"s Trulicity shows promise in delivering efficacy in type 2 diabetes

See the rest of the story here. provides the latest financial news as it breaks. Known as a leader in market intelligence, The Fl.....»»

Category: blogSource: theflyonthewall21 hr. 24 min. ago

Apple will replace damaged keys or entire keyboards on ‘sticky’ MacBooks

Apple seeks to head off customer complaints about defective MacBook and MacBook Pro keyboards, with a proactive repair offer that differs from the backlash the company faced over slow iPhone batteries on older models......»»

Category: topSource: marketwatchJun 23rd, 2018

Inside IP"s customer commitment center: Putting boxes to the test

Long before a product makes its way to the consumer, its journey starts with International Paper......»»

Category: topSource: bizjournalsJun 22nd, 2018

FedEx: Delivering Phenomenal Dividend Growth

FedEx: Delivering Phenomenal Dividend Growth.....»»

Category: topSource: seekingalphaJun 22nd, 2018

Aetna opens New Albany customer service center to take the hassle out of dealing with health insurance

Aetna Inc. has launched a national customer service initiative that acknowledges that dealing with health insurance can be awful, and tries to fix it. The Connecticut insurer has opened a second office in New Albany for a specialized call center he.....»»

Category: topSource: bizjournalsJun 22nd, 2018

This Global Stock Fund Takes Steps to Reduce Risk

Read full story for details......»»

Category: topSource: morningstarJun 22nd, 2018

What owners should know before choosing the design-build project delivery method

As an industry, when we talk about the design-build project delivery method, we typically focus on the contractual obligations associated with delivering the project. I think about a contract .....»»

Category: realestateSource: bdcnetworkJun 22nd, 2018

Milacron Delivering, But The Road Is Getting A Little Rockier

Milacron Delivering, But The Road Is Getting A Little Rockier.....»»

Category: topSource: seekingalphaJun 22nd, 2018

Invesco Emerging Markets Sovereign Debt ETF Experiences Big Outflow

Dividend Channel.....»»

Category: topSource: redinewsJun 22nd, 2018

Blockchain Technology Set To Disrupt Referrals With A New Kind Of Link

Businesses cannot afford to underestimate the importance and value of referrals to the growth of their customer base. Whereas ads feel like you are pushing your products/services to users, referrals pull them towards you. read more.....»»

Category: blogSource: benzingaJun 22nd, 2018

Volkswagen hands over regional responsibility to brands

BERLIN (Reuters) - Volkswagen AG is handing over responsibility for regional markets to its different brands, the German carmaker said on Friday, its latest efforts to get closer to markets to respond to customer demand more quickly......»»

Category: topSource: reutersJun 22nd, 2018