6 steps to delivering memorable customer experiences
Many entrepreneurs build great technical products, and forget that customers are demanding more - they want a great total experience.....»»
Brokers: Deliver Amazon-Like Consumer Experiences
Automated, holistic and intelligently personalized, the “Amazon” experience is unmatched. As a broker, are you delivering experiences similarly?.....»»
The Ratings Game: Starbucks gets personal with Deep Brew artificial intelligence program
Starbucks continues to take steps to enhance the digital capabilities of the company, which it says is improving everything from customer service to labor management......»»
Take these steps to improve customer service for your business
Many businesses are un.....»»
How to Deliver More Authentic Customer Experiences
You may not be able to control what your customers say about you, but you can certainly influence it......»»
TSMC EUV process delivering customer products to market in high volume
TSMC has announced that its 7nm EUV-based process technology, dubbed N7+, is delivering customer products to market in high volume......»»
Highlights of the day: TSMC 2019 capex expected to reach US$12.5 billion
TSMC expects it 2019 capex to exceed the high end of its previous guidance range of US$10 billion to US$11 billion, as the pure-play foundry steps up efforts to expand its 7nm process capacity and develop a newer 5nm node ready for new customer.....»»
4 customer service tools your team needs
Your customers should be one of your company’s top priorities. Their experiences with your products and company include your website, social media platforms, and customer service team. The tools your team uses need be up to the task. If you and.....»»
With Fed sure to cut rates, Powell on hook to flag next steps
The U.S. Federal Reserve is almost certain to cut interest rates for the first time in more than a decade on Wednesday, delivering a mild jolt to an economy that is facing headwinds from trade disputes and a global slowdown......»»
Have a Capital One credit card? Take these 5 steps now
If you're a Capital One customer, consider adding extra levels of security to keep scammers from misusing your data.....»»
Indian Motorcycle"s parent Polaris rebrands, steps up outreach effort
Motorsports manufacturer Polaris Industries Inc. is launching a rebranding effort, including a new logo and a shorter name, aimed at expanding its customer base by more than half over the next decade. The new campaign, announced Monday by the Me.....»»
AR IN SOCIAL MEDIA: How immersive experiences drive sales, improve customer engagement, and boost awareness (FB, SNAP)
This is a preview of the AR in Social Media research report from Business Insider Intelligence. 14-Day Risk Free Trial: Get full access to this and all Apps &.....»»
Domino"s just announced a new self-driving delivery partnership
Domino's is teaming with robotics company Nuro for a pilot program in Houston later this year. Domino's says it's interested to learn more about the operational and customer experiences with this type of vehicle......»»
20 things cruise passengers should avoid at all costs
Handout/Getty Images With all-you-can-eat buffets, late-night dance parties, and beautiful ocean views, cruise vacations can be memorable experiences with something fo.....»»
The Ratings Game: PagerDuty IPO pays off as customer additions crush expectations
PagerDuty answered the call, delivering a beat-and-raise quarter in its first earnings report as a public company......»»
Carvana making big customer service hiring push
Carvana, the Tempe-based online used vehicle retailer, is seeking to hire at least 100 customer advocates in the next six weeks as the company experiences rapid growth. The retailer expanded to 41 markets in 2018, according to regulatory filings, u.....»»
Microsoft, Sony to explore a strategic partnership, on new innovations to enhance customer experiences
This is a Real-time headline. These are breaking news, delivered the minute it happens, delivered ticker-tape style. Visit www.marketwatch.com or the quote page for more information about this breaking news......»»
5 steps to creating a happy workplace
Shereen Eltobgy, lead coach at Delivering Happiness, explains why inspirational leaders are key to creating a positive workplace culture......»»
3 essential technologies for a successful project
Technology is changing how construction projects are delivered. From utilizing virtual reality to create immersive owner experiences, to capturing and tracking real-time data, technology plays a vital role in delivering consistently successful projects......»»
After years of apologies for customer abuses, Wells Fargo CEO Tim Sloan suddenly steps down
Tim Sloan, a 31-year veteran of the company, has spent years apologizing for the bank’s bad behavior and attempting to rebuild its reputation with customers, regulators and lawmakers. That was not enough for the bank's critics......»»
Wells Fargo Shares Trade Up As CEO Sloan Steps Down
Wells Fargo & Co (NYSE: WFC) CEO Tim Sloan is leaving the C-suite at a bank that has faced accusations of predatory lending, the creation of fraudulent customer saving read more.....»»