Here are the U.S. airlines with the most customer complaints
From canceled flights to lost baggage, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided .....»»
FAA says glitch fixed, U.S. airlines back up
U.S. airlines were back in operation on Monday after a series of system-wide outages delayed flights and fired-up customer complaints on social media......»»
Slideshow: Best and worst airlines for customer complaints in 2017
When it came to the rate of customer complaints about airlines in 2017, passengers were feeling the love for Southwest Airlines. Southwest had the lowest rate of passenger complaints officially filed with the U.S. Department of Transportation last .....»»
Best and worst airlines for customer complaints in 2017 (SLIDESHOW)
When it came to the rate of customer complaints about airlines in 2017, passengers were feeling the love for Southwest Airlines. Southwest (NYSE: LUV) had the lowest rate of passenger complaints officially filed with the U.S. Department of Transp.....»»
(Slideshow) These U.S. airlines lead in customer complaints
Air travel carries its share of headaches. Oftentimes even a minor slight can elicit an exasperated response. Yet, airlines can be culpable as they have been known to overbook flights, lose passenger luggage and keep travelers waiting for hours on end am.....»»
Airlines with the most customer complaints
From canceled flights, lost baggage and delays, air travel comes with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provide.....»»
Here are the U.S. airlines with the most customer complaints
From canceled flights to lost baggage, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided .....»»
Here are the U.S. airlines that receive the most customer complaints
From cancelled flights, lost baggage and delays, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services .....»»
Report: The U.S. airlines with the most customer complaints
From delayed flights, lost baggage and cancellations, air travelers often run into their fair share of headaches. Through its issued air travel consumer report, the U.S. Department of Transportation takes a closer look at the quality of services provid.....»»
Alaska Airlines was named America"s favorite airline for the 2nd year in a row — months after a hole blew in the side of one of its planes
The 2023-2024 American Customer Satisfaction Index's annual Travel Survey reveals which companies are most popular with US travellers. An Alaska Airlines B.....»»
JetBlue scores higher, United lower than average in new customer satisfaction rankings
JetBlue Airways scored higher and United Airlines scored lower than the industry average in the new J.D. Power 2021 North America Airline Satisfaction Study. Of the seven major airlines ranked in the study, New York City-based JetBlue (Nasdaq: .....»»
Airline report: Customer complaints skyrocketed in 2020 during Covid-19
The better an airline handled complaints, the better it placed on the annual Airline Quality Ranking report......»»
Robinhood faces surge of customer service complaints, WSJ reports
See the rest of the story here. Theflyonthewall.com provides the latest financial news as it breaks. Known as a leader in market intelligence, The Fl.....»»
American Airlines to resume drink services for premium cabin May 1
Customers will continue to be required to wear face masks and can only be briefly removed while the customer is eating or drinking......»»
Southwest Airlines president explains how the airline will evolve through technology this decade
Southwest Airlines For President Tom Nealon discusses the return of business travel, and how the customer experience will change over the next 5-10 years through improved technology......»»
Why airlines are so eager to get the Boeing 737 Max back in the air despite customer concerns
Only three weeks passed from the FAA ungrounding the Boeing 737 Max to its first passenger flight and next week will see the first flights in the US. A Boeing 737 Max 7. Andreas Zeitler/Shutt.....»»
Government warns airlines on refunds, allows 5% of flights to halt
The Department of Transportation warned airlines against "unfair or deceptive" refund policies after receiving a record number of complaints from customers during the coronavirus pandemic......»»
Major U.S. airlines endorse temperature checks for passengers
A major U.S. airline trade group on Saturday said it backed the U.S. Transportation Security Administration (TSA) checking the temperatures of passengers and customer-facing employees during the coronavirus pandemic......»»
Southwest to require passengers wear face masks, to reduce passengers seated
Southwest Airlines Co. will join other airlines in requiring passengers and customer-facing employees to wear face masks, starting May 11, amid safety concerns during the COVID-19 pandemic. Th.....»»
American Airlines uniform ordeal ends with new look at O"Hare Airport
Thousands of American Airlines employees at O’Hare International Airport sported a new look in uniforms Monday. The new uniforms for frontline workers, including customer service agents and flight attendants, come from supplier Lands’ End. T.....»»