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Here are the U.S. airlines with the most customer complaints

From canceled flights to lost baggage, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided .....»»

Category: topSource: bizjournalsNov 9th, 2018

FAA lowered bar for approvals, whistleblower alleges

U.S. air-safety regulators likely acted improperly in the way they authorized Southwest Airlines to begin flights between California and Hawaii, according to the government agency that handles federal whistleblower complaints......»»

Category: topSource: moneycentralJan 22nd, 2020

FAA lowered bar for approvals, whistleblower alleges

U.S. air-safety regulators likely acted improperly in the way they authorized Southwest Airlines to begin flights between California and Hawaii, according to the government agency that handles federal whistleblower complaints......»»

Category: topSource: moneycentralJan 22nd, 2020

Whistleblower says FAA lowered bar for Southwest flights

U.S. air-safety regulators likely acted improperly in the way they authorized Southwest Airlines to begin flights between California and Hawaii, according to the government agency that handles federal whistleblower complaints......»»

Category: topSource: moneycentralJan 22nd, 2020

Whistleblower says FAA lowered bar for Southwest flights

U.S. air-safety regulators likely acted improperly in the way they authorized Southwest Airlines to begin flights between California and Hawaii, according to the government agency that handles federal whistleblower complaints......»»

Category: topSource: moneycentralJan 22nd, 2020

Why Delta, WestJet called Southwest"s complaints "particularly ironic"

Southwest, Delta and WestJet are duking it out in a fight for space at LaGuardia Airport. Delta Air Lines Inc. (NYSE: DAL) and Canadian carrier WestJet Airlines are applying for a joint venture agreement that would give the pair the ability to colla.....»»

Category: topSource: bizjournalsJan 9th, 2020

Ring said it has fired four employees for abusing access to customers" video footage in the past four years (AMZN)

Ring Home security camera maker Ring has fired four employees for abusing access to customer data, the Amazon-owned company told lawmakers Monday. Ring reported that it had received four complaints in the past four years.....»»

Category: topSource: businessinsiderJan 8th, 2020

Atlas Air Lands El Al As New Customer

El Al Israel Airlines is outsourcing operation of its main freighter route between Tel Aviv and Liege, Belgium, to Atlas Air Inc. under an extended charter arrangement. 0 read more.....»»

Category: blogSource: benzingaJan 8th, 2020

Boeing to give Southwest board 737 MAX update this week

Boeing Co this week will present to the board of its largest 737 MAX customer, Southwest Airlines Co , an overview of its plans to return the grounded jet to service, a spokesman for the airline said on Monday......»»

Category: topSource: reutersNov 18th, 2019

RealReal stock falls despite earnings beat after report of negative customer reviews

RealReal Inc. shares slipped 3.6% in Tuesday trading after a CNBC report that analyzed negative customer feedback. Top complaints, according to the report, are damaged items, poor customer serv.....»»

Category: topSource: marketwatchNov 5th, 2019

Report: Brokers are erasing customer complaints from popular investor website

Brokers have been asking for their complaint records on BrokerCheck to be wiped clean at soaring rates......»»

Category: topSource: marketwatchOct 16th, 2019

Brokers are ‘gaming’ the system to erase customer complaints from a public website, a new report alleges

Brokers have been asking for their complaint records on BrokerCheck to be wiped clean at soaring rates......»»

Category: topSource: marketwatchOct 16th, 2019

Rent the Runway could lose $2.7 million due to its supply-chain crisis before it even begins paying customers $200 each for canceled deliveries

Courtesy of Rent the Runway Rent the Runway's supply-chain crisis has set off a wave of customer complaints over delayed and canceled clothing rentals.  The company could lose $2.7 .....»»

Category: topSource: businessinsiderSep 27th, 2019

Rent the Runway is losing its supply chain chief as customer complaints of delayed orders mount up

Kelly Sullivan/Getty Rent the Runway's supp.....»»

Category: topSource: businessinsiderSep 27th, 2019

Spirit Airlines tries to fix its image with comfier seats

Spirit Airlines, once the carrier with the most passenger complaints, is working to upgrade.....»»

Category: topSource: latimesSep 9th, 2019

One American Airlines customer fondly reflects on the MD-80"s imminent retirement

One thing is certain as the iconic McDonald Douglas MD-80 in American's fleet heads for an airplane graveyard — banker William "Hutch" Pegler is going to really miss it......»»

Category: topSource: bizjournalsSep 3rd, 2019

American Airlines "confident" of Boeing 737 MAX flying this year: executive

American Airlines Group Inc is "confident" that its Boeing Co 737 MAX aircraft will fly this year, in time for the holidays, Senior Vice President of Customer Experience Kerry Philipovitch told reporters on Tuesday......»»

Category: topSource: reutersAug 27th, 2019

This American Airlines exec is constantly thinking about how air travel will evolve

Kerry Philipovitch, senior vice president of Customer Experience at American Airlines Group, Inc., sees technology playing a key role in the evolution of air travel......»»

Category: topSource: bizjournalsAug 14th, 2019

United Airlines offers explanation for weaker on-time performance

United has givven employees insight the carrier's declining on-time arrival performance long with a surprising revelation on the customer satisfaction front......»»

Category: topSource: bizjournalsAug 12th, 2019

Report: Leaked documents raise concerns about Boeing"s Dreamliner production

KLM, Etihad, Eva Air, and Singapore Airlines detailed issues with the 787 jets in post-delivery customer satisfaction surveys......»»

Category: topSource: bizjournalsAug 4th, 2019

Complaints flood Taco Bell after its hotel sold out in 2 minutes

"Please add me in the customer complaints about not getting the hotel reservation," one analyst joked......»»

Category: topSource: moneycentralAug 1st, 2019