How 80-year-old UOB uses AI to anticipate customer behavior
When senior executives at Singapore’s United Overseas Bank began thinking about expansion beyond their native Singapore, they were faced with a conundrum. One the one hand, the third largest bank in SE Asia could try to r.....»»
After years of apologies for customer abuses, Wells Fargo CEO Tim Sloan suddenly steps down
Tim Sloan, a 31-year veteran of the company, has spent years apologizing for the bank’s bad behavior and attempting to rebuild its reputation with customers, regulators and lawmakers. That was not enough for the bank's critics......»»
Alaska Airlines was named America"s favorite airline for the 2nd year in a row — months after a hole blew in the side of one of its planes
The 2023-2024 American Customer Satisfaction Index's annual Travel Survey reveals which companies are most popular with US travellers. An Alaska Airlines B.....»»
Elon Musk"s Big Bet: Tesla to Ramp Up AI Development with Nvidia"s Powerful Chips
Tesla may install 85K Nvidia H100 chips by year-end, surpassing Amazon and Google as a major customer. Musk's AI initiatives rely on these chips. read more.....»»
PGA Tour faces TV viewership headwinds as lack of winning stars, weather takes toll
The lengthy weather delays at this year's Waste Management Phoenix Open – that contributed to ticketing woes and unruly fan behavior – also led to a precipitous drop in TV viewers for the tournament......»»
4/20 Cannabis Retail Frenzy: Leading Brands Ready For Record Sales Surge - Who Will Lead?
This 4/20 cannabis retailers anticipate record-breaking sales fueled by last year's +130% spike and the fortunate alignment of this year's celebration falling on a Saturday. read more.....»»
Buffalo banks prioritize deposits as competition heats up
Deposits are the fuel banks use to power growth, and competition for customer dollars has become fierce over the last year amid high interest rates and industry tumult......»»
JD.com Beats On Q1 Revenue, Clocks 500M Annual Active Customer Accounts But Sacrifices Margins
JD.com Inc (NASDAQ: JD) reported first-quarter FY21 net revenue growth of 39% year-on-year to $31 billion (RMB203.2 billion), beating the analyst consensus of $29.67 billion. Net product revenues rose 34.7% .....»»
Semiconductor equipment supplier Trusval enjoys robust orders
Trusval Technology has disclosed that customer orders it holds on hand are already at record-high levels, buoyed by robust demand from its chipmaking customers looking to spend more this year on capacity expansions, according to the Taiwan-based company......»»
Teligent, Inc. Announces 2020 Year-End Earnings Report and Provides Business Update
– Significantly strengthened balance sheet and cash position – Continued FDA Warning Letter remediation efforts – Anticipate informing FDA on inspection readiness during 3Q2.....»»
Boeing fired 65 employees, disciplined 53 over racist conduct, company says
Since June of last year, aerospace company Boeing has fired 65 employees and disciplined 53 others over behavior described as racist, discriminatory and hateful, according to a new company report on diversity......»»
Gold ETFs suffer their largest outflows in 4 years as higher interest rates hurt investment demand
Global gold demand dropped 23% in Q1 from a year ago but consumer demand picked up, says the World Gold Council. A sales assistant takes out gold ornaments for a customer at.....»»
New iMac to boost Quanta AIO PC shipments in 2021
Quanta Computer will see shipments for Apple's new iMac series boost its total AIO (all-in-one) PC shipments this year, market sources believe. Hewlett-Packard (HP) is another major AIO PC customer of the Taiwan-based ODM......»»
Netflix Staring At A Big Customer Churn, Deloitte Report Finds: What You Should Know
Netflix Inc (NASDAQ: NFLX) added more than 200 million subscribers last year, partly due to the COVID-19 pandemic which forced people to stay at home, but the streamer and its rivals face a customer churn, according to a report by Deloitte. read more.....»»
The Funded: San Mateo retail, restaurant loyalty tech startup Punchh sold for $500M
The sale of a 10-year-old customer loyalty startup and 13 fundings top Bay Area venture and startup news at the end of the week. Here are the details......»»
Creativity, customer input key to Cup of Communitea"s first year of business
Justine Duquette got the keys to her Williamsville shop on March 10 of last year. Less than two weeks later, the Covid-19 pandemic hit the region and she had to close Cup of Cummunitea’s doors. The business, located at 5416 Main St., had been TeaLea.....»»
Material handling company to add 400 new workers to keep pace with demand
Though the pandemic slowed customer buying habits in its early days due to uncertainty, for this company, it came back with a vengeance in the last quarter of the year......»»
Americans" inflation expectations hit a 7-year high as the economic recovery picked up, Fed survey finds
Such expectations are used as a gauge of future inflation since businesses are likely to lift prices in line with what consumers anticipate. B Businesses are likely to lift prices in line wit.....»»
Kroger’s foot traffic takes a dive, study shows
Customer traffic at Kroger Co. stores fell sharply in January compared with a year ago, but it has started to rebound a bit. Cincinnati-based Kroger (NYSE: KR), the nation’s largest operator of traditional supermarkets, saw customer foot traff.....»»
Despite heavy demand, KC homebuilders anticipate a year full of challenges
After explosive growth in 2020, Kansas City homebuilders are optimistic but guarded going into the second year of the pandemic......»»
Vaccine rollouts slow down DoorDash orders
Food delivery company DoorDash Inc expects fewer customer orders in the back half of the year as the vaccine rollouts embolden more people to venture out to restaurants and cafes, after nearly a year of staying indoors......»»