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The Funded: San Mateo retail, restaurant loyalty tech startup Punchh sold for $500M
The sale of a 10-year-old customer loyalty startup and 13 fundings top Bay Area venture and startup news at the end of the week. Here are the details......»»
NewsWatch: A revolutionary ‘gray army’ of older workers is fighting our youth-obsessed culture — and we’ll all benefit if they win
The war against ageism will create career opportunities and a better work-life balance......»»
Best New Ideas in Retirement: A revolutionary ‘gray army’ of older workers is fighting our youth-obsessed culture — and we’ll all benefit if they win
The war against ageism will create career opportunities and a better work-life balance......»»
How companies can make DEI more than just a buzzword and actually alter their company cultures for the better, according to executives
We asked more than 50 executives what it takes to create a positive corporate culture. They put inclusivity at the top of .....»»
Q&A: Kontoor Brands CEO on creating culture in a new company
How do you take thousands of employees spun off from a large corporate umbrella, put two brands together, hire hundreds more and create a culture for the new entity? Kontoor Brands' Scott Baxter discusses the strategy......»»
An Inflection Point for Agent Retention
Demonstrate Value Now to Create Agent Loyalty Managers, take heed: The value you add to your agents’ businesses this year will be remembered. While everybody’.....»»
Coronavirus could irreversibly change restaurants, with experts predicting customer temperature checks and new fears of crowds
Reuters While people are dreaming of returning to restaurants and bars following the coronavirus outbreak, some experts say that the pandemic will create long.....»»
Restaurants Chains With the Happiest Customers
Like virtually any business that depends on direct interaction with the public, the food service industry greatly values customer loyalty. That loyalty is engendered primarily by satisfying patrons........»»
Viewpoint: We can"t wait another 100 years – create a business culture that supports gender equity now
This year marks the 100th anniversary of the passage of the 19th amendment, guaranteeing women’s constitutional right to vote. While some may celebrate women’s advancement since 1920, the World Economic Forum’s Global Gender Gap Report 2020 r.....»»
Be Good to Your Employees or You"ll Lose Them. Here"s How to Build a Winning Company Culture
If you want to keep an engaged workforce, focus on loyalty......»»
Life insurers can boost customer numbers and loyalty with gamification and rewards
This story was delivered to Business Insider Intelligence Fintech Pro subscribers earlier this morning. To get this story plus others to your inbox each day, hours before they're.....»»
6 ways to achieve "wow" customer service and create lifelong customers
You cannot unlock the creativity of your employees if they always "need a moment to check with the manager.".....»»
6 ways to achieve "wow" customer service and create lifelong customers
Maskot/Getty Micah Solomon is a customer service expert, consultant, and the author of "Ignore Your Customer (And They'll Go A.....»»
The Winning Combination of Technology + Culture Sets Russell Real Estate Services Apart
How Russell Real Estate Services Marries Sophisticated Tech With an Agent-First Culture to Create a Great Company Empowering agents with what they need to succeed is the name of the game for Jeff Russell, broker/owner of Russel.....»»
How to Create an Engaging Culture Beyond the Ping-Pong Tables
Spoiler Alert: It has nothing to do with vacation time or compensation.....»»
Outside the Box: Car dealers could learn a lot from Starbucks, Grubhub and Amazon when it comes to customer service
Rather than focusing only on selling, dealers could create improved ownership experiences and capture more of the service market......»»
Here"s what Delta"s incredible year reveals about the US airline industry (DAL)
Benjamin Zhang/Business Insider 2019 was the best year in Delta's history, with a record-breaking showing in terms of financial and operational performance. Customer and loyalty program growth, coupled w.....»»
U-Haul to stop hiring smokers and nicotine users in 21 states
The Phoenix-based company, which employs around 4,000 people in Arizona, expects the policy will help create a more healthy corporate culture......»»
U-Haul to stop hiring smokers and nicotine users in 21 states
The Phoenix-based company, which employs around 4,000 people in Arizona, expects the policy will help create a more healthy corporate culture......»»
5 Marketing Strategies That Will Win Over Millennials
To get noticed by the millennial market, your business needs to focus on authenticity and customer loyalty......»»