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How to Create a Culture That"s Fanatical About Customer Loyalty

Not only will you make more sales, but it will cost you less to do so......»»

Category: topSource: incApr 21st, 2017

Chobani"s Strategy for Building a Raving Fan Culture

Customer collaboration builds diehard loyalty. Here's how to let your audience in on the fun......»»

Category: topSource: incOct 3rd, 2016

4 Ways to Create a Purpose-Driven Culture Your Employees Love

Finding real meaning at work beats just getting paid for employees now......»»

Category: topSource: incApr 24th, 2017

From First to Worst: This Fast-Casual Restaurant Now Ranks Last in Customer Loyalty

It's hard to go from hero to zero, but this fast casual restaurant managed to do it in just two years......»»

Category: topSource: foxnewsApr 23rd, 2017

Pet City: The Dog in the Dentist’s Chair, and Other Workplace Pets

Some office pets are raising the customer-loyalty bar by cuddling and interacting with clients and patients......»»

Category: smallbizSource: nytApr 22nd, 2017

Apple Promises to Make iPhones From Only Green Materials and Stop Mining. Soon

Using eco-friendly materials could also increase customer loyalty and help Apple's bottom line. Starting soon, your iPhone could be made from recycled materials. In its Environmental Responsibili.....»»

Category: europeSource: fortuneApr 20th, 2017

Customer Satisfaction vs. Customer Loyalty (Companies Can Lose Millions Getting This Wrong)

The difference is as significant as the unconditional love of a dog versus a cat......»»

Category: topSource: incApr 19th, 2017

Wells Fargo Board faults aggressive culture in sales scandal

Wells Fargo's board of directors has blamed the bank's most senior management for a scandal in which bank staff opened millions of customer accounts without their authorization.....»»

Category: topSource: abcnewsApr 10th, 2017

Wells Fargo Board faults aggressive culture in sales scandal

Wells Fargo's board of directors has blamed the bank's most senior management for a scandal in which bank staff opened millions of customer accounts without their authorization.....»»

Category: topSource: abcnewsApr 10th, 2017

Amazon to Add 30,000 Part-Time U.S. Jobs

Amazon.com said it will create 30,000 part-time positions in the U.S. over the next year, nearly doubling the total as its customer base and sprawling warehouse network expand......»»

Category: topSource: foxnewsApr 6th, 2017

How to Create Meaningful Customer Relationships in the Age of Artificial Intelligence

As marketing automation advances, how can we deliver human authenticity?.....»»

Category: topSource: incMar 23rd, 2017

Uber Was Right to Hustle, but Here’s Where its Leadership Blew It

We need leaders who strive to create, not win at all costs. These are confusing times for corporate culture custodians, be they heads of HR, hiring managers, or leaders wh.....»»

Category: europeSource: fortuneMar 22nd, 2017

This Surprisingly Popular Social Media Site Ranks Nearly Dead Last in Customer Loyalty

Here's a reason to doubt the latest and hottest IPO in the social-media space......»»

Category: topSource: foxnewsMar 19th, 2017

Surprise! This Popular Natural Food Grocer Now Ranks Dead Last in Customer Loyalty

A new survey by Brand Keys may explain this grocer's recent woes......»»

Category: topSource: foxnewsMar 18th, 2017

Vodafone to add over 2,000 British jobs to improve services

LONDON (Reuters) - Mobile operator Vodafone will create 2,100 new customer service jobs across Britain in the next two years as part of an investment drive to improve operations in its home market......»»

Category: topSource: reutersMar 12th, 2017

Tesla"s Customer Service Conundrum

The electric-vehicle maker will need to create a seamless customer-service experience as it expands deliveries and its audience......»»

Category: topSource: barronsMar 9th, 2017

Believe It or Not, Apple Came in Dead Last in Customer Loyalty in This $24 Billion Market

Apple NASDAQ.....»»

Category: futuresSource: nasdaqMar 4th, 2017

How customer loyalty programs are letting you down

Traditional customer loyalty programs aren't working out for either retailers or customers......»»

Category: topSource: moneycentralFeb 25th, 2017

KPMGVoice: The Right Way To Use Data To Improve Customer Loyalty

Companies have more customer information than ever before. Here are the best ways to use that data to your advantage. Companies have more customer information than ever before. Here are the best ways to use that data to your advantage......»»

Category: smallbizSource: forbesFeb 23rd, 2017

Sports Warehouse to create 300 jobs in Forsyth

Sports and outdoor equipment retailer Sports Warehouse will open a $14 million East Coast e-commerce fulfillment and distribution center in Forsyth County. The move will create more than 300 distribution, operations and customer service jobs. The fa.....»»

Category: topSource: bizjournalsFeb 22nd, 2017

KPMGVoice: 5 Ways To Combat "Cyber Fatigue"

Constantly fending off cyber attacks is grueling but necessary. Here’s how to create a company culture that is .....»»

Category: topSource: forbesFeb 22nd, 2017