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How to Create a Culture That"s Fanatical About Customer Loyalty

Not only will you make more sales, but it will cost you less to do so......»»

Category: topSource: incApr 21st, 2017

Chobani"s Strategy for Building a Raving Fan Culture

Customer collaboration builds diehard loyalty. Here's how to let your audience in on the fun......»»

Category: topSource: incOct 3rd, 2016

Customer experience firm FullStory bags $15M investment

Atlanta-based FullStory has raised $15 million to fuel an “aggressive” R&D expansion that will create up to 120 jobs......»»

Category: topSource: bizjournalsMay 26th, 2017

Top Six Sigma Consultant Saves Billions for Clients. Then Explains Why Most Process Improvements Fail Utterly.

Subir Chowdhury has saved Fortune 100 companies billions of dollars. Here are his 4 simple principles to create a great culture with a caring mindset......»»

Category: topSource: incMay 15th, 2017

How to Create World-Class Customer Experiences

Missing the mark on customer satisfaction? How employee development might be key to creating customer experiences you want the world talking about......»»

Category: topSource: incMay 11th, 2017

How to Switch Rewards Programs Without Compromising Customer Loyalty

Switching loyalty programs might cut costs, but it could also anger customers. Here's how to smooth the transition......»»

Category: topSource: incMay 11th, 2017

O"Reilly accuser: It"s about women"s rights, not revenge

One of the women who accused Bill O'Reilly of sexual harassment says she is fighting Rupert Murdoch's takeover of Sky in order to create a better workplace culture for women everywhere......»»

Category: videoSource: cnnMay 10th, 2017

The power of building customer communities

Small business expert Jim Blasingame explains how small businesses can transcend being competitive and achieve relevance, and customer loyalty, by building online customer.....»»

Category: blogSource: nasdaqMay 8th, 2017

IBM Report Shows How to Use Technology to Create Better Online and In-Store Customer Experiences

Global survey shows many customers aren't satisfied with in-store and digital shopping experiences......»»

Category: topSource: incMay 8th, 2017

Growing Fast With A Culture Built On Love

How the LEAP frameworkcan accelerate your growth and differentiate your customer experience......»»

Category: topSource: incMay 3rd, 2017

The Best Strategies to Create a Diverse Culture Early and Successfully

Diversity is in your corporate startup culture is incredibly important, here are strategies to build one successfully......»»

Category: topSource: incMay 3rd, 2017

China Hires 20,000 People to Create State-Sponsored Wikipedia

The project leader called it a "Great Wall of culture" that would rival Wikipedia, which is partly blocked in China......»»

Category: topSource: newsweekMay 2nd, 2017

Does the airline industry need more competition?

Rep. Rodney Davis (R-Ill.) discusses how airlines can create more competition and become more customer-service driven......»»

Category: topSource: moneycentralMay 2nd, 2017

Angie"s List shares skyrocket 43% after report of IAC buyout

The customer review site will combine with IAC's HomeAdvisor to create a new publicly traded company, The Wall Street Journal reports......»»

Category: topSource: moneycentralMay 2nd, 2017

Some of Your Employees are Thinking About Quitting Right Now. Here"s How to Make Them Stay

Create a culture of engaged employees who view work as an opportunity, not an obligation......»»

Category: topSource: incApr 27th, 2017

How to Remind Your Employees That They Have a Stake in Your Company

Create a culture of engaged employees who view work as an opportunity, not an obligation......»»

Category: topSource: incApr 27th, 2017

4 Ways to Create a Purpose-Driven Culture Your Employees Love

Finding real meaning at work beats just getting paid for employees now......»»

Category: topSource: incApr 24th, 2017

From First to Worst: This Fast-Casual Restaurant Now Ranks Last in Customer Loyalty

It's hard to go from hero to zero, but this fast casual restaurant managed to do it in just two years......»»

Category: topSource: foxnewsApr 23rd, 2017

Pet City: The Dog in the Dentist’s Chair, and Other Workplace Pets

Some office pets are raising the customer-loyalty bar by cuddling and interacting with clients and patients......»»

Category: smallbizSource: nytApr 22nd, 2017

Apple Promises to Make iPhones From Only Green Materials and Stop Mining. Soon

Using eco-friendly materials could also increase customer loyalty and help Apple's bottom line. Starting soon, your iPhone could be made from recycled materials. In its Environmental Responsibili.....»»

Category: europeSource: fortuneApr 20th, 2017

Customer Satisfaction vs. Customer Loyalty (Companies Can Lose Millions Getting This Wrong)

The difference is as significant as the unconditional love of a dog versus a cat......»»

Category: topSource: incApr 19th, 2017