Starbucks Lacks Clear Guidance for Employees on Nonpaying Customers

Starbucks doesn’t appear to have a written policy on how long customers are allowed to hang out in its cafes without buying anything—a lack of clarity that became evident after two black men were arrested at a Philadelphia outlet......»»

Starbucks (NASDAQ:SBUX) Guidance is Clear: No Loitering! $SBUX The arrests of 2 nonpaying loiters at a Starbucks (NASDAQ:SBUX) coffee shop earlier this month has raised questions among some employees about how to hand.....»»

Oh, and also: Is there really such thing as a a "nonpaying customer," anyway?.....»»

Some workers are worried they will be at greater risk of exposure to COVID-19, while others are eager to end tense confrontations with customers. Lindsey Nicholson/Education Images/Universal Images Group via Getty Images Sta.....»»

Jeff J Mitchell/Getty Images Starbucks plans to reopen its stores across Britain in phases from May 14 onward. The coffee giant said it would place new restrictions for customers such as a to-go only model, contactless payments onl.....»»

As COVID-19 restrictions ease in more places, Starbucks plans to reopen 85% of its U.S. coffee shops, but with protections for customers, employees......»»

Starting today, April 24, more Texas stores can try to keep revenue flowing by offering retail-to-go. Guidance offered by the Texas Department of State Health Services lays out best practices for keeping employees and customers safe while providing.....»»

See the rest of the story here. Theflyonthewall.com provides the latest financial news as it breaks. Known as a leader in market intelligence, The Fl.....»»

Balancing sales with community leaves a wide lane for bias. Starbucks spends little time training staff on how to handle visitors who don't buy anything, which may have contrib.....»»

On the heels of ugly accusations of racial profiling by a Starbucks (NASDAQ: SBUX) worker in Philadelphia and plans to train workers nationwide to prevent the behavior in the future, Starbucks may........»»

As more customers use credit cards, and Starbucks promotes its own gift card system, cash tipping almost certainly has dropped off......»»

The new policy may help the company avoid future racial profiling incidents. Starbucks today announced that it is now official policy to allow al.....»»

Michael Probst/AP A letter sent to all Starbucks employees on Saturday announced changes to the company’s bathroom policy. Now anyone — customer or non-customer — can sit and relax in the store as well as use the restrooms. Som.....»»

Starbucks closed more than 8,000 company-operated cafes to provide antibias training for its employees, sending customers around the country to competitors for a caffeine fix. “I’m bummed out,” said one locked-out customer......»»

Starbucks, mocked three years ago for suggesting employees discuss racial issues with customers, asked workers to talk about race with each other......»»

Starbucks Starbucks closed 8,000 locations across the United States on Tuesday afternoon so that employees could undergo a racial-bias training.  Baristas are speaking out about the trainin.....»»

Starbucks has quietly walked back their "all inclusive" bathroom policy, perhaps after realizing that their employees and customers alike weren't responding well to .....»»

Express Scripts' (ESRX) loss of major customers, downbeat 2018 earnings guidance and selling of shares to Cigna make it lower its credibility as an investmen.....»»

Employees at the store are required to be proficient in American Sign Language. Starbucks opened its first U.S. “signing store,” accessible to deaf and hard-of-hearing customers in Washingt.....»»

Starbucks wants its employees to spend more time with customers, the com.....»»