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United Airlines memo unveils plan to meet with flight attendants to focus on improving service

United Airlines plans to address its customer service by bringing its flight attendants to one of a series of 33 special meetings in its hometown of Chicago to unveil details on how it wants them to help make flying United a better experience for .....»»

Category: topSource: bizjournalsNov 16th, 2018

United Airlines CEO: We’re finally going to fix our customer service

This week marked the final integration of United’s 2010 merger with Houston-based Continental Airlines, with flight attendants for United and Continental no longer operating as separate teams......»»

Category: topSource: bizjournalsOct 4th, 2018

United Airlines cuts business cabin staffing, angering flight attendants

United Airlines says it is cutting staffing in its international business class cabins, a move that has angered the carrier's flight attendants. John Slater, United’s senior vice president of inflight services, wrote about the change in a memo Mond.....»»

Category: topSource: bizjournalsNov 8th, 2018

Union complains about United Airlines" plan for fewer attendants on international flights

The union that represents flight attendants for U.....»»

Category: topSource: latimesNov 9th, 2018

United Airlines prepped for pushback on staff cuts

United Airlines was bracing big time for major pushback from more than 25,000 flight attendants on staffing cutbacks announced a week ago, according to new documents obtained by the Chicago Business Journal. As anger over the plan to cut flight att.....»»

Category: topSource: bizjournalsNov 12th, 2018

United Airlines flight attendants plan system-wide day of protest

More than 24,000 United Airlines flight attendants want management at the Chicago-based carrier to know the fight isn’t over yet to reverse a controversial move announced earlier this month to cut one flight attendant from staffing assigned to Uni.....»»

Category: topSource: bizjournalsNov 21st, 2018

United flight attendants protest staffing cuts, picket at airports

United Airlines flight attendants demonstrated at the airline's hub airports on Thursday against planned staffing cuts in the business-class cabin on international flights, saying fewer flight attendants poses a risk to safety and customer service......»»

Category: topSource: moneycentralDec 13th, 2018

Southwest set to make history tomorrow with flight to Hawaii from Bay Area

Southwest Airlines could make history this week as the carrier's timeline for the launch of its first-ever scheduled service from the mainland United States to Hawaii continues to rapidly evolve. In a memo Monday morning to tens of thousands of South.....»»

Category: topSource: bizjournalsFeb 4th, 2019

United Airlines flight attendants picketed at over a dozen airports worldwide after the CEO received a 90% pay increase

United Airlines CEO Scott Kirby made $18.5 million last year — about 264 times more than the average flight attendant. Flight attendants picketed Houston's George Bush Inter.....»»

Category: smallbizSource: nytApr 12th, 2024

Exclusive: United Airlines only needs 3,000 of 25,000 flight attendants in June - sources

United Airlines Holdings Inc has told staff that it only has work for about 3,000 of its about 25,000 flight attendants in June, sources said, and warned of job losses if demand does not recover by the time government payroll aid expires in the fall......»»

Category: topSource: reutersMay 15th, 2020

United mandates masks for flight attendants, unions want passengers included

All United Airlines flight attendants must wear a face covering or mask while on duty starting April 24, the airline said on Thursday, in the first such rule by a major U.S. carrier......»»

Category: topSource: reutersApr 23rd, 2020

Flight attendants from American, United, and more reveal what"s making them anxious as coronavirus spreads and the airline industry spirals into a virus-driven freefall (UAL, AAL, SAVE)

Mehmet Ali Ozcan/Anadolu Agency/Getty Images Airlines i.....»»

Category: topSource: businessinsiderMar 7th, 2020

American Airlines uniform ordeal ends with new look at O"Hare Airport

Thousands of American Airlines employees at O’Hare International Airport sported a new look in uniforms Monday. The new uniforms for frontline workers, including customer service agents and flight attendants, come from supplier Lands’ End. T.....»»

Category: topSource: bizjournalsMar 2nd, 2020

United, Delta, and American Airlines flight attendants reveal the 9 most annoying things passengers do during flights

EyesWideOpen/Getty Images Business Insider asked eight flight attendants about the most annoying things passengers do. The flight attendants work for six commercial airline.....»»

Category: topSource: businessinsiderJan 1st, 2020

United, Delta, and American Airlines flight attendants reveal their favorite plane to fly on

Airbus Seven flight attendants told Business Insider what their favorite plane is and why. They work for airlines including America.....»»

Category: topSource: businessinsiderDec 29th, 2019

United Flight Taken Out Of Service After Ants Spill Out From Carry-On Bag

A United Airlines flight arriving at Newark International Airport in New Jersey, had to be taken out of service after ants spilled out o.....»»

Category: blogSource: zerohedgeJun 21st, 2019

Hawaiian Airlines seeks Japanese-speaking flight attendants

Hawaiian Airlines currently is seeking Japanese speakers to fill flight attendant positions as the company continues to expand service. The company, which issued a call for applicants Thursday, said in a statement that “robust Japan business is s.....»»

Category: topSource: bizjournalsJun 15th, 2019

United Airlines cans unpopular lottery bonus plan

United Airlines President Scott Kirby’s hugely unpopular plan for a lottery bonus system to reward United employees for reaching certain performance goals is kaput. In a memo today, United executive Vice President of Human Resources and Labor Relat.....»»

Category: topSource: bizjournalsApr 10th, 2018

American Airlines flight attendants sound alarm about plans to retrofit planes

American Airlines flight attendants, still working through a uniform crisis that dates to September 2016, are up in arms over another plan just announced by AA management, this one called Project Oasis. In a nutshell, it’s a project to retrofit ne.....»»

Category: topSource: bizjournalsMay 18th, 2018

Sneak peek: United unveils Polaris Lounge at George Bush Intercontinental Airport in Houston

International business travelers of Chicago-based United Airlines will soon experience a new luxury lounge while waiting for their next flight at Houston’s George Bush Intercontinental Airport. The United Polaris Lounge opens June 29 inside IAH.....»»

Category: topSource: bizjournalsJun 26th, 2018

American Airlines reining in on-the-spot compensaton for passenger problems

American Airlines Group Inc. in January introduced a new software program called iSolve, designed to allow flight attendants and customer service agents on the spot to compensate inconvenienced passengers with frequent-flyer AAdvantage miles. When th.....»»

Category: topSource: bizjournalsJul 18th, 2018