United Airlines memo unveils plan to meet with flight attendants to focus on improving service
United Airlines plans to address its customer service by bringing its flight attendants to one of a series of 33 special meetings in its hometown of Chicago to unveil details on how it wants them to help make flying United a better experience for .....»»
United Airlines CEO: We’re finally going to fix our customer service
This week marked the final integration of United’s 2010 merger with Houston-based Continental Airlines, with flight attendants for United and Continental no longer operating as separate teams......»»
United Airlines cuts business cabin staffing, angering flight attendants
United Airlines says it is cutting staffing in its international business class cabins, a move that has angered the carrier's flight attendants. John Slater, United’s senior vice president of inflight services, wrote about the change in a memo Mond.....»»
Union complains about United Airlines" plan for fewer attendants on international flights
The union that represents flight attendants for U.....»»
United Airlines prepped for pushback on staff cuts
United Airlines was bracing big time for major pushback from more than 25,000 flight attendants on staffing cutbacks announced a week ago, according to new documents obtained by the Chicago Business Journal. As anger over the plan to cut flight att.....»»
United Airlines flight attendants plan system-wide day of protest
More than 24,000 United Airlines flight attendants want management at the Chicago-based carrier to know the fight isn’t over yet to reverse a controversial move announced earlier this month to cut one flight attendant from staffing assigned to Uni.....»»
United flight attendants protest staffing cuts, picket at airports
United Airlines flight attendants demonstrated at the airline's hub airports on Thursday against planned staffing cuts in the business-class cabin on international flights, saying fewer flight attendants poses a risk to safety and customer service......»»
Southwest set to make history tomorrow with flight to Hawaii from Bay Area
Southwest Airlines could make history this week as the carrier's timeline for the launch of its first-ever scheduled service from the mainland United States to Hawaii continues to rapidly evolve. In a memo Monday morning to tens of thousands of South.....»»
United Airlines flight attendants picketed at over a dozen airports worldwide after the CEO received a 90% pay increase
United Airlines CEO Scott Kirby made $18.5 million last year — about 264 times more than the average flight attendant. Flight attendants picketed Houston's George Bush Inter.....»»
Exclusive: United Airlines only needs 3,000 of 25,000 flight attendants in June - sources
United Airlines Holdings Inc has told staff that it only has work for about 3,000 of its about 25,000 flight attendants in June, sources said, and warned of job losses if demand does not recover by the time government payroll aid expires in the fall......»»
United mandates masks for flight attendants, unions want passengers included
All United Airlines flight attendants must wear a face covering or mask while on duty starting April 24, the airline said on Thursday, in the first such rule by a major U.S. carrier......»»
Flight attendants from American, United, and more reveal what"s making them anxious as coronavirus spreads and the airline industry spirals into a virus-driven freefall (UAL, AAL, SAVE)
Mehmet Ali Ozcan/Anadolu Agency/Getty Images Airlines i.....»»
American Airlines uniform ordeal ends with new look at O"Hare Airport
Thousands of American Airlines employees at O’Hare International Airport sported a new look in uniforms Monday. The new uniforms for frontline workers, including customer service agents and flight attendants, come from supplier Lands’ End. T.....»»
United, Delta, and American Airlines flight attendants reveal the 9 most annoying things passengers do during flights
EyesWideOpen/Getty Images Business Insider asked eight flight attendants about the most annoying things passengers do. The flight attendants work for six commercial airline.....»»
United, Delta, and American Airlines flight attendants reveal their favorite plane to fly on
Airbus Seven flight attendants told Business Insider what their favorite plane is and why. They work for airlines including America.....»»
United Flight Taken Out Of Service After Ants Spill Out From Carry-On Bag
A United Airlines flight arriving at Newark International Airport in New Jersey, had to be taken out of service after ants spilled out o.....»»
Hawaiian Airlines seeks Japanese-speaking flight attendants
Hawaiian Airlines currently is seeking Japanese speakers to fill flight attendant positions as the company continues to expand service. The company, which issued a call for applicants Thursday, said in a statement that “robust Japan business is s.....»»
United Airlines cans unpopular lottery bonus plan
United Airlines President Scott Kirby’s hugely unpopular plan for a lottery bonus system to reward United employees for reaching certain performance goals is kaput. In a memo today, United executive Vice President of Human Resources and Labor Relat.....»»
American Airlines flight attendants sound alarm about plans to retrofit planes
American Airlines flight attendants, still working through a uniform crisis that dates to September 2016, are up in arms over another plan just announced by AA management, this one called Project Oasis. In a nutshell, it’s a project to retrofit ne.....»»
Sneak peek: United unveils Polaris Lounge at George Bush Intercontinental Airport in Houston
International business travelers of Chicago-based United Airlines will soon experience a new luxury lounge while waiting for their next flight at Houston’s George Bush Intercontinental Airport. The United Polaris Lounge opens June 29 inside IAH.....»»
American Airlines reining in on-the-spot compensaton for passenger problems
American Airlines Group Inc. in January introduced a new software program called iSolve, designed to allow flight attendants and customer service agents on the spot to compensate inconvenienced passengers with frequent-flyer AAdvantage miles. When th.....»»