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Upset Donut Shop Customer Defecates on Floor, Flings Her Feces at Employees

The woman reportedly took matters into her own hands after being told she could not use the restroom......»»

Category: topSource: newsweekMay 17th, 2018

Mini donut shop The Mini Bar owner talks customer craze, new business growing pains

“I did not see this coming,” co-owner Brooke Sams said. “We didn't have time to grow – it was zero to 100 right out of the gate.".....»»

Category: topSource: bizjournalsApr 6th, 2018

Amazon investigates employee bribery claims

Some sellers reportedly offer Amazon employees money in exchange for customer data and to delete negative reviews......»»

Category: topSource: moneycentralSep 17th, 2018

Meet Explore St. Louis" Hospitality Heroes for 2018

Frontline employees are the backbone of the hospitality industry. Those individuals who consistently provide high quality customer service, plus go the extra mile to “wow” a guest by rising to an unexpected situation, pulling out all the stops .....»»

Category: topSource: bizjournalsSep 13th, 2018

Wells Fargo said to face probe of wholesale banking unit

Wells Fargo & Co. is facing a Department of Justice investigation into whether employees in the company’s wholesale-banking business improperly altered customer data, a person familiar with the matter said......»»

Category: topSource: moneycentralSep 6th, 2018

The Wall Street Journal: Wells Fargo now being probed by DoJ for potential employee fraud

The Justice Department is probing whether employees committed fraud in Wells Fargo & Co.’s wholesale banking unit, following revelations that employees improperly altered customer information, people familiar with the matter said......»»

Category: topSource: marketwatchSep 6th, 2018

How do you know the economy is great? Customer service is terrible

With so many online options, Americans now expect more from stores and restaurants. But a labor shortage means that service employees don’t need to put up with rude customers......»»

Category: topSource: moneycentralSep 4th, 2018

How do you know the economy is great? Customer service is terrible

With so many online options, Americans now expect more from stores and restaurants. But a labor shortage means that service employees don’t need to put up with rude customers......»»

Category: topSource: moneycentralSep 4th, 2018

Didi Boosting Staff, Safety Measures After Passenger Killings

Chinese ride-hailing giant Didi Chuxing Technology, under fire after the recent killings of two female passengers, said it would expand safety measures and upgrade customer service by adding 3,000 employees......»»

Category: smallbizSource: wsjSep 4th, 2018

How do you know the economy is great? Customer service is terrible.

With so many online options, Americans now expect more from stores and restaurants. But a labor shortage means that service employees don’t need to put up with rude customers......»»

Category: topSource: washpostSep 4th, 2018

(PHOTOS) Office of the Future: How companies are putting the "place" in workplace

Companies that want to recruit and retain employees need more than amenities and open floor plans to meet that goal.....»»

Category: topSource: bizjournalsAug 27th, 2018

Starbucks Will Pay Some Employees to Volunteer 20 Hours a Week

Why? Because it's good for business. Starbucks, the popular coffee shop chain, is testing a program where it will allow some of its employe.....»»

Category: europeSource: fortuneAug 23rd, 2018

More restaurants, outdoor seating in plan for former downtown Reuss building

New storefronts, a coffee shop and restaurant with outdoor seating could replace blank first-floor windows lining the commons outside the former Henry S. Reuss Federal Plaza in downtown Milwaukee......»»

Category: topSource: bizjournalsAug 12th, 2018

Employees work in 100 degree heat, customer gets sick after AC out for weeks

Soon-to-close Carson's has been without air conditioning for weeks.         Soon-to-close Carson's has been without air conditioning for weeks.        .....»»

Category: topSource: usatodayJul 17th, 2018

CVS fires 2 Edgewater store employees after white manager calls cops on black customer

CVS has fired two employees at a store in the Edg.....»»

Category: topSource: chicagotribuneJul 16th, 2018

‘He talked to me like I was a rabid dog’: CVS employees call 911 on black woman trying to use a coupon

Two employees who called the police on a black customer are no longer with the company......»»

Category: topSource: washpostJul 16th, 2018

Furious Amazon customers are threatening to shop elsewhere as the site has issues for over an hour on its biggest shopping day of the year (AMZN)

Amazon Amazon's website has been up and down since the start of Prime Day in the United States at 3 p.m. ET. The website has been experiencing issues like links that go nowhere, leaving customer unable to access the special deals. Furious c.....»»

Category: topSource: businessinsiderJul 16th, 2018

An art expert pranked by Sacha Baron Cohen isn"t upset about being duped: "I don’t care"

Showtime Sacha Baron Cohen pretended to be an ex-convict who painted with his own feces in "Who is America?" He talked to art expert Christy Cones while in his disguise. Cones said she wasn't bothered by the whole t.....»»

Category: topSource: businessinsiderJul 16th, 2018

CVS apologizes after white manager calls cops on black customer

"The employees who were involved in the incident will not be working in the store pending the findings of our investigation," the company said.....»»

Category: topSource: moneycentralJul 16th, 2018

Starbucks Fires Employee For Allegedly Mocking Customer with Stutter

"Getting this kind of treatment from people, especially service employees, only scars them—and I beg Starbucks employees to have this in mind.”.....»»

Category: topSource: newsweekJul 5th, 2018

Marc Benioff Is ‘Proud’ of Salesforce Employees Protesting Contracts With Border Authorities. But The Work Will Go On

Salesforce, which added the border agency as a customer in March, pledged $1 million to help families affected by the Trump policy. Salesforce.com Chief Executive Officer Marc Benioff rejected calls from employees t.....»»

Category: europeSource: fortuneJun 28th, 2018