Upset Donut Shop Customer Defecates on Floor, Flings Her Feces at Employees

The woman reportedly took matters into her own hands after being told she could not use the restroom......»»

Category: topSource: newsweekMay 17th, 2018

Mini donut shop The Mini Bar owner talks customer craze, new business growing pains

“I did not see this coming,” co-owner Brooke Sams said. “We didn't have time to grow – it was zero to 100 right out of the gate.".....»»

Category: topSource: bizjournalsApr 6th, 2018

Starbucks" newest open-bathroom policy is getting mixed reviews from customers

Michael Probst/AP A letter sent to all Starbucks employees on Saturday announced changes to the company’s bathroom policy. Now anyone — customer or non-customer — can sit and relax in the store as well as use the restrooms. Som.....»»

Category: topSource: businessinsiderMay 21st, 2018

Starbucks letter to employees: Anyone can use the bathroom - USA TODAY

USA TODAYStarbucks letter to employees: Anyone can use the bathroomUSA TODAYYou don't have to be a Starbucks customer to use the bathroom. Star.....»»

Category: topSource: googlenewsMay 20th, 2018

Wells Fargo reportedly altered customer docs; exec retires

Wells Fargo employees in its wholesale banking business allegedly improperly altered information on documents related to corporate customers, The Wall Street Journal reports......»»

Category: topSource: foxnewsMay 17th, 2018

Wells Fargo employees changed customer information on documents: report

Employees in a unit of the bank are said to have changed personal information, like birth dates, as it was faced with regulatory deadlines......»»

Category: topSource: foxnewsMay 17th, 2018

Wells Fargo employees altered customer documents in its business banking unit--WSJ

This is a Real-time headline. These are breaking news, delivered the minute it happens, delivered ticker-tape style. Visit or the quote page for more information about this breaking news......»»

Category: topSource: marketwatchMay 17th, 2018

The New York Post: New York customer goes off on restaurant employees speaking Spanish in ‘my country’

An enraged Midtown restaurant customer went ballistic on customers and workers speaking Spanish on Tuesday, threatening to call Immigration and Customs Enforcement to have them “kicked out of my country,” a viral video shows......»»

Category: topSource: marketwatchMay 16th, 2018

Costco, Walmart, Target employees share their worst horror stories

Costco, Walmart, Target, and other retail employees have witnessed their fair share of bad behavior from shoppers. Business Insider spoke with retail workers, who shared stories of rude and erratic customer behavior......»»

Category: topSource: moneycentralMay 16th, 2018

Cheesecake Factory Suspends Employees After Customer Allegedly Verbally Abused For Wearing MAGA Hat

"No guest should ever feel unwelcome in one of our restaurants and we are taking this matter very seriously," a Cheesecake Factory spokesperson said......»»

Category: topSource: newsweekMay 15th, 2018

Family Business Awards: Loyalty from family, staff, customers drives Roy"s Automotive forward

Cynthia credits the shop's success to its loyal employees. The head mechanic has worked at the shop since 1978, and the "new guy" has been there for a decade......»»

Category: topSource: bizjournalsMay 15th, 2018

Employees from Costco, Walmart, and Target share their worst horror stories — and they"ll make you rethink how you act when you shop

Anat Givon/AP Images Walmart, Target, and Costco employees — as well as workers at all retail stores — sometimes come up against pretty difficult customers. Business Insider spoke with a number of.....»»

Category: topSource: businessinsiderMay 13th, 2018

Global tech company plans to hire 100 in Memphis

Memphis and Bydgoszcz, Poland, are the only two places in the world that have facilities that combine customer support and aftermarket solutions for the world's largest tech companies. More than 800 employees have been "screening and cleaning" pr.....»»

Category: topSource: bizjournalsMay 10th, 2018

8 of the most annoying things you can do as a Chick-fil-A customer, according to an employee

Andrew Renneisen/Getty Images Chick-fil-A employees can't stan.....»»

Category: topSource: businessinsiderMay 9th, 2018

How Solving Employee Pain Points Boosts Culture And Morale

We know the importance of studying the customer journey to understand their pain points. But when's the last time you did that for your employees?.....»»

Category: topSource: incMay 3rd, 2018

Night Shift plans fall opening of downtown brewery, restaurant, coffee shop

Night Shift Brewing’s new downtown space will feature a taproom, restaurant and coffee shop, the latest endeavor in the brewery’s evolving business. The 12,000-square-foot space is slated for the bottom floor of the Converse headquarters at 1.....»»

Category: topSource: bizjournalsMay 3rd, 2018

United Airlines employees show "sharpest" decline for courtesy and helpfulness, study says

United Airlines got hit today with another lousy airline satisfaction survey.  The American Customer Satisfaction Index (ACSI) has just released its 2018 rankings for the airline industry. The rankings were not kind to the Chicago-based airline. United.....»»

Category: topSource: bizjournalsApr 24th, 2018

Can "Nonpaying Customers" Hang Out at Starbucks Without Buying Anything? (Here"s What Starbucks Tells Its Employees)

Oh, and also: Is there really such thing as a a "nonpaying customer," anyway?.....»»

Category: topSource: incApr 22nd, 2018

Starbucks (NASDAQ:SBUX) Guidance is Clear: No Loitering! 

Starbucks (NASDAQ:SBUX) Guidance is Clear: No Loitering! $SBUX The arrests of 2 nonpaying loiters at a Starbucks (NASDAQ:SBUX) coffee shop earlier this month has raised questions among some employees about how to hand.....»»

Category: topSource: livetradingnewsApr 22nd, 2018

Will Flight Attendants Be Forced to Wear Body Cameras Someday? (And Will You?)

As I saw on a recent flight, the customer isn't always right. But do employees need a way to prove it?.....»»

Category: topSource: incApr 16th, 2018

Nordstrom to open a specialized, high-tech men"s store this week

These days, it's no surprise when big-name retailers close up shop. E-commerce trends have exposed the folly of elaborate floor plans and the massive real estate of clothing stores. However, there are exceptions. This week high-end retailer Nordstrom wi.....»»

Category: topSource: bizjournalsApr 9th, 2018