Exclusive: United Airlines only needs 3,000 of 25,000 flight attendants in June - sources

United Airlines Holdings Inc has told staff that it only has work for about 3,000 of its about 25,000 flight attendants in June, sources said, and warned of job losses if demand does not recover by the time government payroll aid expires in the fall......»»

Category: topSource: reutersMay 15th, 2020

Airline Chaos Could Persist Until 2024, Despite Efforts To Cure Woes

Airline Chaos Could Persist Until 2024, Despite Efforts To Cure Woes Authored by Janice Hisle via The Epoch Times (emphasis ours), After a record-breaking summer of angst, aggravation, and anger at America’s airports, little relief may be in sight. The problem came into sharper focus during the past few weeks with airline complaints in May and June soaring 270 percent above pre-pandemic levels. Passengers make their way through a security line Thursday, June 30, 2022, at the Pittsburgh International Airport in Moon Township, Pa. The airport saw an influx of travelers departing Pittsburgh before the Fourth of July holiday weekend. (Morgan Timms/Pittsburgh Post-Gazette via AP) While airlines and federal officials recently announced improved customer service and information-sharing practices with travelers, critics say those measures amount to baby steps. They advocate bigger, more meaningful strides to alleviate the chaos and restore order. “When we look at the misery that we’ve seen this last summer, the thought is: How long could it last?” Jay Ratliff, an aviation expert, told The Epoch Times on Sept. 9. Ratliff said that the problems predate the COVID-19 pandemic, are more complex than many people realize, and may persist until 2024. A sign alerts travelers to the danger of COVID-19 at LaGuardia Airport, during the outbreak of the coronavirus disease (COVID-19), in New York, on June 29, 2020. (Brendan McDermid/Reuters) Pandemic Exposed Flaws In System While the COVID-19 pandemic was in full swing and air travel slowed to a trickle, consumer complaints and demands for refunds and other compensation burgeoned. From January 2020 to June 2021, the the Department of Transportation received 124,823 airline complaints; 83 percent involved refunds. In contrast, the agency received just 15,324 airline complaints in 2019, a DOT analysis says; only about 10 percent of that year’s disputes focused on refunds. The number of DOT complaints is especially remarkable because, airline passengers would customarily lodge complaints directly with airlines and were unaware that they could escalate their concerns to the DOT, Ratliff said. However, the federal agency’s ability to intervene is somewhat limited because there currently is “no requirement for an airline or a ticket agent to compensate passengers holding non-refundable tickets if they cancel air travel,” the DOT says. When the pandemic hit, airlines’ systems were overwhelmed with an unprecedented influx of refund requests. The air carriers also didn’t have enough money to make good on those requests quickly. “Passengers entitled to refunds who normally would have received them promptly were left waiting or, in other cases, denied refunds and offered vouchers or travel credits instead,” the DOT said. Some customers faced circumstances that prevented them from taking advantage of the vouchers or travel credits. They ended up with “no compensation at all,” the DOT said. Ripple effects of the refund requests spread as the federal government, ticket agents, and credit card companies mediated disputes with disgruntled airline customers. Pilots talk after exiting a Delta Airlines flight at the Ronald Reagan National Airport, in Arlington, Va., on July 22, 2020. (Michael A. McCoy/Getty Images) Staff Shortage Woes Meanwhile, even though the federal government provided emergency funding to keep airlines afloat, the companies were forced to cut costs. They furloughed and laid off tens of thousands of employees. As of last year, U.S. airlines employed 4.8 million full-time employees, compared to the pre-pandemic staffing level of almost 5.4 million employees. Many highly-compensated employees fell off the rosters because they were offered early retirement packages or quit due to stressful conditions. Airline professionals such as pilots and flight attendants require extensive training; replacing them is therefore time-consuming and challenging, Ratliff said. Some people theorize that airlines fired large numbers of pilots for refusing to take the government- and airline-mandated COVID-19 inoculations. But industry sources doubt that. They say solid statistics are hard to come by. But they told The Epoch Times that many pilots remained employed because they either got the jab or avoided it via a religious exemption. Medical conditions are probably responsible for grounding more pilots than vaccine-mandate firings ever did, the sources said. They blame long-term illnesses, some possibly caused by side effects of the shots or consequences of COVID-19. In addition, the commercial aviation industry was already facing a pilot shortage several years before the pandemic. That’s because recruiting of pilots from the military, a primary feeder system for commercial airlines, has declined. Read more here... Tyler Durden Tue, 09/13/2022 - 18:10.....»»

Category: smallbizSource: nytSep 13th, 2022

I toured a private jet for the first time — it had 7 beds and 2 bathrooms but didn"t seem worth the $65 million price tag

I got the opportunity to tour a private jet during Britain's hottest day on record. See inside the Qatar Executive Gulfstream G650ER. The Gulfstream G650ER is one of 12 owned and chartered by Qatar Executive.Stephen Jones / Insider I toured a private jet for the first time at Farnborough International Airshow.  The Gulfstream G650ER is a popular model among billionaires, including Elon Musk and Jeff Bezos.  The cabin was impressive, but I'm not convinced the cost will ever be worth it.  I've never been on a private jet. I typically fly economy, usually low-cost regional carriers like Ryanair and easyJet where the idea of cabin luggage, or even guaranteeing sitting next to your friend comes with a fee.People board an easyJet flight at Gatwick AirportGareth Fuller/PA Images via Getty ImagesThe idea of an exclusive, $65 million private jet with its own private bedroom and bathroom is a luxury. When I was given the chance to take a look at this year's Farnborough International Airshow, I had to take a look.The Gulfstream G650ER is one of 12 owned and chartered by Qatar Executive.Stephen Jones / InsiderQatar Executive is a subsidiary of Qatar Airways, and is among a small number of commercial airlines to have a division dedicated to letting wealthy people charter private jets.The Qatar Executive plane was on display alongside two other Qatar Airways jets, a Boeing 787-9 Dreamliner and a Boeing 777-300.Stephen Jones / InsiderQatar Airways' little-known private jet division is finding success by acquiring some of the world's most expensive business aircraft.The airline has 12 Gulfstream G650ER jets, and has three set to be delivered by the end of 2022.The Gulfstream G650ER on display at Farnborough International Airshow.Stephen Jones / InsiderThe jet is a favorite among wealthy business executives. Elon Musk purchased the model in 2016 for $70 million. Jeff Bezos and Bill Gates also use the jet.Elon Musk and the Gulfstream G550 jet.Sean Zanni / Contributor/Getty Images; Courtesy of JetcraftTake a look inside Elon Musk's $70 million private jet, which he says is the only exception to his disdain of luxuries like yachts and vacationsI flew on a $65 million Gulfstream G650ER private jet and saw why it's a favorite of tech billionaires like Elon Musk and Jeff Bezos The 14.27-meter long by 2.49 meter-wide cabin was configured to carry up to 13 passengers, as well as two pilots and one flight attendant. If passengers plan to fly overnight there's room for seven to sleep.The Gulfstream G650 can carry 16 people in total.Stephen Jones / InsiderAfter boarding the plane there's an entrance to a crew rest area used on long-haul flights.The crew rest area would usually be tidier than this, but was being used by crew to store their bags during the airshow.Stephen Jones / InsiderIt was being used by the Qatar crew on duty to store their bags.Flight attendants use the room to rest during long-haul flights.Stephen Jones / InsiderOpposite this was a restroom with its own sink and fold-down leather toilet seat.The lavatory on a Gulfstream G650ER private jet.Stephen Jones / InsiderThe galley kitchen felt very similar to those on certain types of yacht.Passengers walk through the galley to enter the main cabin.Stephen Jones / InsiderIt had a coffee machine...A business trip essential, the coffee machine.Stephen Jones / Insider... and a coverable sink and space to prepare food.The sink can be covered during take-off and landing.Stephen Jones / InsiderWe visited at a time when there were other tours on the flight. There were six people on the jet when I toured. With a cabin width of just 2.59 m, it felt cramped and did lead to a few moments of awkward shuffles as we all tried to navigate our way around the plane.It took some navigating and patience to get a relatively person-free shot.Stephen Jones / InsiderI can imagine this is less of a problem if everyone is in their seats during the flight.The plane has a lounge area with four seats, arranged around a table. There was plenty of leg room.Stephen Jones / InsiderA door at the back of the cabin led through to a private bedroom. It contains and sofa and two individual seats that fold into a double and a single bed.The private cabin towards the aft of the plane leads through to a bathroom and cargo area.Stephen Jones / InsiderThe bedroom had its own private seating area and automatic table that was released at the push of a button.It takes around 35 minutes to convert all of the seating into beds, according to the flight attendant. Passengers have to wait in the available seats while the private bedroom towards the rear of the plane is sorted first.Passengers have to wait in the available seats while the private bedroom towards the rear of the plane is sorted first, the flight attendant told Insider.Stephen Jones / GettyA screen aboard the Gulfstream, G650ER.Stephen Jones / InsiderThe private bedroom has its own bathroom with a lavatory and a sink. There is no shower however.The private bedroom has its own bathroom, which is also connected to the cargo area at the aft of the plane.Stephen Jones / InsiderThere's a compartment for bags located at the aft of the plane, which can be accessed through a door in the private bathroom.The cargo bay is spacious and can also be accessed from a hatch outside the plane.Stephen Jones / InsiderQatar installed an air conditioning unit to keep the jet cool while it was parked on the tarmac, which is another reason the jet may have appeared cramped.The airshow took place amid record UK temperatures.Stephen Jones / InsiderThe airshow was held during a time when temperatures in the UK reached their highest on record, reaching a 40.3 degrees Celsius (104.5 degrees Fahrenheit) in some areas of the country. Temperatures were so hot, Luton Airport, just 53 miles from Farnborough had to halt flights because part of the runway melted during the hot spell.The entrance to London Luton Airport.Richard Heathcote/Getty ImagesLondon Luton airport and the UK's largest air force base have halted flights amid extreme temperatures:  'The runway has melted'Maybe it's my average UK salary talking, but given the context in which I'm touring the plane, I find it hard to see private jets as anything but a monumental waste of money. Private jets are up to 14 times more polluting per passenger than commercial flights.The total impact depends on the distance flown.Picture alliance / Contributor / GettySource:Transport & EnvironmentThe aviation sector has pledged to collectively cut its total carbon emissions to net zero by 2050. Carbon offsetting, investing in sustainable fuels, or switching electrically powered planes are some of the ways the industry plans to do so.The aviation industry used the Farnborough International airshow to talk up its green intentions.Richard Baker / Contributor / GettySource: IATABut many argue that is not enough, and what will really make a difference is fewer flights.British Airways planes at Heathrow airport.Jonathan Brady/Getty ImagesI can see why super busy millionaires pay for the convenience and privacy offered by a private jet, and I'll admit the cabin was impressive. Whether that can ever be worth it is something I'm yet to be convinced of.The Qatar plane was not the only Gulfstream on display at Farnborough.Stephen Jones / InsiderRead the original article on Business Insider.....»»

Category: topSource: businessinsiderJul 27th, 2022

Delta Air Lines Announces June Quarter 2022 Profit

Good progress in restoring operational reliability to Delta's leading standards in July Generated double digit June quarter operating margin Expect double digit operating margin in September quarter and meaningful full year profitability On track to achieve 2024 targets of over $7 adj. EPS and $4 billion of free cash flow ATLANTA, July 13, 2022 /PRNewswire/ -- Delta Air Lines (NYSE:DAL) today reported financial results for the June quarter 2022 and provided its outlook for the September quarter 2022.  Highlights of the June quarter 2022 results, including both GAAP and adjusted metrics, are on page five and are incorporated here. "I would like to thank our entire team for their outstanding work during a challenging operating environment for the industry as we work to restore our best-in-class reliability.  Their performance coupled with strong demand drove nearly $2 billion of free cash flow as well as profitability in the first half of the year, and we are accruing profit sharing, marking a great milestone for our people," said Ed Bastian, Delta's chief executive officer.  "For the September quarter, we expect an adjusted operating margin of 11 to 13 percent, supporting our outlook for meaningful full year profitability." June Quarter 2022 GAAP Financial Results  Operating revenue of $13.8 billion Operating income of $1.5 billion with operating margin of 11.0 percent Earnings per share of $1.15 Operating cash flow of $2.5 billion Total debt and finance lease obligations of $24.8 billion June Quarter 2022 Adjusted Financial Results  Operating revenue of $12.3 billion, 99 percent recovered versus June quarter 2019 on 82 percent capacity restoration Operating income of $1.4 billion with operating margin of 11.7 percent, the first quarter of double-digit margin since 2019 Earnings per share of $1.44 Free cash flow of $1.6 billion after investing $864 million into the business Payments on debt and finance lease obligations of $1.0 billion $13.6 billion in liquidity* and adjusted net debt of $19.6 billion *Includes cash and cash equivalents, short-term investments and undrawn revolving credit facilities September Quarter Outlook1 3Q22 Forecast Capacity2 Down 15% - 17% Total Revenue2 Up 1% - 5% CASM-Ex2 Up ~22% Fuel Price ($/gal) $3.45 - $3.60 Operating Margin 11% - 13% Gross Capital Expenditures ~$1.8 billion Adjusted Net Debt ~$20 billion 1 Non-GAAP measures, except for Capacity; Refer to Non-GAAP reconciliations for 3Q19 comparison figures   2 Compared to September quarter 2019 Fuel price guidance is based on prices as of July 8th, including Brent at $107 per barrel, cracks at $41 per barrel and $0.27 per gallon refinery contribution.  Additional metrics for financial modeling can be found in the Supplemental Information section under Quarterly Results on June Quarter Revenue Environment and Outlook "With growing demand across our network in the June quarter, we recaptured higher fuel prices and delivered adjusted revenue recovery of 99 percent with unit revenues up 20.5 percent versus 2019.  We also delivered another record quarter of American Express co-brand remuneration, up 35 percent from the June quarter 2019, reflecting growing brand preference and further diversification of our revenue base," said Glen Hauenstein, Delta's president.  "With sustained strength in bookings, we expect September quarter revenue to be up 1 to 5 percent compared to 2019 with total unit revenue growth improving sequentially." Domestic continues to lead recovery with international accelerating: Domestic passenger revenue was 3 percent higher and international passenger revenue was 81 percent recovered compared to the June quarter 2019. Revenue in Latin America and Transatlantic both exceeded 2019 levels in the month of June and the pace of recovery in the Pacific saw meaningful improvement, driven by Korea and Australia re-openings and the easing of restrictions in Japan. Business recovery progressing: Domestic corporate sales* for the quarter were ~80 percent recovered versus 2019, up 25 points compared to the March quarter. International corporate sales* for the quarter were ~65 percent recovered versus 2019, up 30 points compared to the March quarter, driven by outsized improvement in Transatlantic. Recent corporate survey results show positive expectations for business travel in the September quarter, including optimism around international travel given the elimination in June of the pre-departure test requirement for flights to the U.S. Premium products outperforming Main Cabin: Premium product revenue recovery outpaced Main Cabin across all markets. Premium and other diversified revenue streams, including Loyalty, Cargo and MRO, comprised 54 percent of total revenues. Strong American Express remuneration: Received $1.4 billion in the quarter, up 35 percent compared to the June quarter 2019 and on track to surpass $5 billion for the full year. Co-brand spend was up 43 percent and co-brand card acquisitions were up 15 percent compared to the June quarter 2019. Cargo records best ever June quarter performance; MRO approaches 2019 levels: Cargo revenue was $272 million, a 46 percent increase compared to the same period in 2019. MRO revenue in the June quarter was $178 million, restored to 85 percent of 2019 levels. *Corporate sales include tickets sold to corporate contracted customers, including tickets for travel during and beyond the referenced time period June Quarter Cost Performance and Outlook "Our June quarter non-fuel unit cost performance of up 22 percent compared to 2019 was impacted by lower capacity, higher selling-related expenses and investments in operational reliability," said Dan Janki, Delta's chief financial officer.  "We remain confident in our ability to meaningfully improve our unit costs as we fully scale the network and return our operations to Delta's high standards. In the near-term, as we prioritize restoring reliability, our full year non-fuel unit cost will remain higher than our previous plan by approximately 8 points on 5 points less capacity." Operating expense of $12.3 billion and total adjusted operating expense of $10.9 billion in the June quarter, both increased 21 percent sequentially Adjusted non-fuel costs of $7.5 billion were up 10 percent sequentially, primarily driven by higher capacity Compared to the June quarter 2019, adjusted non-fuel CASM was 22 percent higher on 18 percent less capacity Adjusted fuel price of $3.82 per gallon was up 37 percent sequentially. Compared to the June quarter 2019, market prices were up 94 percent Refinery operating income of $269 million resulted in a 31¢ per gallon benefit to our adjusted fuel price per gallon Fuel efficiency, defined as gallons per 1,000 ASMs, was 14.6, a 4.2 percent improvement versus 2019 June Quarter Balance Sheet, Cash and Liquidity "In the June quarter, we repaid $1 billion of gross debt after delivering strong profitability and generating free cash flow ahead of our expectations," Janki said.  "We remain committed to achieving investment-grade metrics and a return on invested capital in the mid-teens over the next 3 years." Adjusted net debt of $19.6 billion; Weighted average interest rate of 4.3 percent with 84 percent fixed rate debt and 16 percent variable rate debt Payments on debt and finance lease obligations of $1.0 billion, bringing the first half total to $2.4 billion Free cash flow of $1.6 billion with operating cash flow of $2.5 billion and gross capital expenditures of $864 million Air Traffic Liability ended June at $9.9 billion, up $805 million compared to March Liquidity of $13.6 billion, including $2.8 billion in undrawn revolver capacity Other June Quarter Highlights Operational Reliability Took decisive action to improve resilience and restore operational reliability for our customers and employees, including schedule adjustments for the remainder of the year, implementation of earlier boarding procedures and addition of operational buffers July performance is off to a good start, with an average month-to-date completion factor of 99.2 percent and 84 percent of flights arriving within 14 minutes of scheduled arrival time Updated airport procedures, including earlier domestic boarding and schedule modifications at the company's largest hubs to help drive more on-time departures and successful connections Reactivated Peach Corps, providing employees from the corporate offices the opportunity to step away from daily work routines to assist frontline colleagues while supporting Delta's operation and customers Culture and People To reward Delta people for their dedication and excellence, implemented a 4 percent base pay increase for eligible scale and merit employees globally on May 1 Recorded a profit-sharing accrual, which is expected to pay out to Delta employees in February 2023 to recognize their commitment to serving our people, customers and communities Introduced industry-only boarding premium pay for flight attendants, marking continued investment in our operational performance Recognized as the No. 1 corporate blood drive sponsor with the American Red Cross for the fifth consecutive year Resumed The Delta Air Lines Foundation Matching Gifts to Education program, matching Delta employee and retiree donations to accredited, eligible educational institutions Customer Experience and Loyalty Welcomed record number of new SkyMiles and American Express co-brand cardholders to our programs Celebrated the openings of Delta's Terminal 3 at LAX in April followed by Terminal C at LGA in June, featuring the company's two largest Delta Sky Clubs in the system, part of Delta's $12 billion investment in multi-year transformation projects at airport hubs across the country In partnership with American Express, launched a first-of-its-kind, limited-edition Reserve credit card made with airplane metal of a retired Boeing 747 Welcomed the first A321neo into service while taking delivery of two additional A321neos, one A220-300, one A330-900 and five gently used 737-900ERs Enhanced premium offering with new domestic First Class seat on the A321neo, with larger, improved privacy space, more stowage for personal items and enhanced memory-foam seat cushions in all cabins In partnership with Misapplied Sciences, launched PARALLEL REALITY™ beta experience at DTW, a groundbreaking technology allowing customers to simultaneously see personalized content tailored to their unique journey on a single digital screen As part of Delta's commitment to create a values-led experience, added onboard snack and beverage options from small businesses, global suppliers, and woman- and LGBTQ+-led brands Introduced new in-flight entertainment from MasterClass, a streaming platform offering exclusive access to select classes, alongside hit movies, bingeable TV shows and curated audio playlists Environmental, Social and Governance Published our 2021 Environmental, Social and Governance (ESG) Report, sharing the latest data and insight into the company's efforts to advance its purpose of connecting people with opportunity while expanding the understanding of the planet and the people within it Leveraged existing infrastructure to accept a batch of sustainable aviation fuel for a Delta flight from New York's LGA and support the scaling of lower carbon intensity fuels Participated in the SkyTeam Alliance's Sustainable Flight Challenge, an initiative where partner airlines share learnings and innovations with the common goal of reducing the industry's carbon footprint Launched new skills-first career development program establishing a long-term goal of filling 25 percent of corporate management roles with talent in frontline roles and removing career barriers of four-year degrees, supporting economic equity through access to higher-earning jobs across the company Joined forces with the Responsible Business Initiative for Justice (RBIJ) to launch Unlock Potential, a program that helps drive economic and social mobility for young people disconnected from education or employment, to create meaningful career opportunities for at-risk young adults June Quarter Results June quarter results have been adjusted primarily for the unrealized losses on investments, loss on extinguishment of debt and third-party refinery sales as described in the reconciliations in Note A. GAAP $ Change % Change ($ in millions except per share and unit costs) 2Q22 2Q19 Operating income 1,519 2,128 (609) (29) % Pre-tax income 1,033 1,907 (874) (46) % Net income 735 1,443 (708) (49) % Diluted earnings per share 1.15 2.21 (1.06) (48) % Operating margin 11.0 % 17.0 %        (6.0) pts (35) % Operating revenue 13,824 12,536 1,288 10 % Total revenue per available seat mile (TRASM) (cents) 23.47 17.47 6.00 34 % Operating expense 12,305 10,408 1,897 18 % Operating cash flow 2,535 3,268 (733) (22) % Capital expenditures 958 1,559 (601) (39) % Cost per available seat mile (CASM) (cents) 20.89 14.51 6.38 44 % Fuel expense 3,223 2,291 932 41 % Average fuel price per gallon 3.74 2.08 1.66 80 % Total debt and finance lease obligations 24,839 9,990 14,849 NM Adjusted $ Change % Change ($ in millions except per share and unit costs) 2Q22 2Q19 Operating income 1,445 2,140 (695) (32) % Pre-tax income 1,222 1,998 (776) (39) % Net income 921 1,533 (612) (40) % Diluted earnings per share 1.44 2.35 (0.91) (39) % Operating margin 11.7 % 17.2 %        (5.5) pts (32) % Operating revenue 12,311 12,448 (137) (1) % TRASM (cents) 20.90 17.35 3.55 20 % Operating expense 10,866 10,308 558 5 % Free cash flow 1,608 2,175 (567) (26) % Gross capital expenditures 864 1,618 (754) (47) % Non-fuel cost 7,516 7,516 — — % Non-fuel unit cost (CASM-Ex) (cents) 12.76 10.47 2.29 22 % Fuel expense 3,296 2,274 1,022 45 % Average fuel price per gallon 3.82 2.07 1.75 85 % Adjusted net debt 19,578 9,347 10,231 NM About Delta Air Lines  More than 4,000 Delta Air Lines (NYSE:DAL) flights take off every day, connecting people across more than 275 destinations on six continents with a commitment to industry-leading customer service, safety and innovation. As the leading global airline, Delta's mission is to create opportunities, foster understanding and expand horizons by connecting people and communities to each other and their potential. Delta's more than 80,000 employees believe our customers should not have to choose between seeing the world and saving the planet. Delta is working toward more sustainable aviation by leveraging existing solutions and technologies, investing in the future of sustainable aviation fuel and actively engaging with next-generation solutions. Our people lead the way in delivering a world-class customer experience, and we're continuing to ensure the future of travel is personalized, enjoyable and stress-free. Our people's genuine and enduring motivation is to make every customer feel welcomed and respected across every point of their journey with us. Forward Looking StatementsStatements made in this press release that are not historical facts, including statements regarding our estimates, expectations, beliefs, intentions, projections, goals, aspirations, commitments or strategies for the future, should be considered "forward-looking statements" under the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. Such statements are not guarantees or promised outcomes and should not be construed as such. All forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from the estimates, expectations, beliefs, intentions, projections, goals, aspirations, commitments and strategies reflected in or suggested by the forward-looking statements. These risks and uncertainties include, but are not limited to, the material adverse effect that the COVID-19 pandemic has had on our business; the impact of incurring significant debt in response to the pandemic; failure to comply with the financial and other covenants in our financing agreements; the possible effects of accidents involving our aircraft or aircraft of our airline partners; breaches or lapses in the security of technology systems on which we rely and of the data stored within them, as well as compliance with ever-evolving global privacy and security regulatory obligations; disruptions in our information technology infrastructure; our dependence on technology in our operations; our commercial relationships with airlines in other parts of the world and the investments we have in certain of those airlines; the effects of a significant disruption in the operations or performance of third parties on which we rely; failure to realize the full value of intangible or long-lived assets; labor issues; the effects of weather, natural disasters and seasonality on our business; changes in the cost of aircraft fuel; extended disruptions in the supply of aircraft fuel, including from Monroe Energy, LLC ("Monroe"), a wholly-owned subsidiary of Delta; failure or inability of insurance to cover a significant liability at Monroe's Trainer refinery; failure to comply with existing and future environmental regulations to which Monroe's refinery operations are subject, including costs related to compliance with renewable fuel standard regulations; our ability to retain senior management and other key employees, and to maintain our company culture; significant damage to our reputation and brand, including from exposure to significant adverse publicity or inability to achieve certain sustainability goals; the effects of terrorist attacks, geopolitical conflict or security events; competitive conditions in the airline industry; extended interruptions or disruptions in service at major airports at which we operate or significant problems associated with types of aircraft or engines we operate; the effects of extensive government regulation we are subject to; the impact of environmental regulation, including but not limited to increased regulation to reduce emissions and other risks associated with climate change, and the cost of compliance with more stringent environmental regulations; and unfavorable economic or political conditions in the markets in which we operate or volatility in currency exchange rates. Additional information concerning risks and uncertainties that could cause differences between actual results and forward-looking statements is contained in our Securities and Exchange Commission filings, including our Annual Report on Form 10-K for the fiscal year ended December 31, 2021 and our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2022. Caution should be taken not to place undue reliance on our forward-looking statements, which represent our views only as of the date of this press release, and which we undertake no obligation to update except to the extent required by law. DELTA AIR LINES, INC. Consolidated Statements of Operations (Unaudited) Three Months Ended Six Months Ended June 30, June 30, (in millions, except per share data) 2022 2019 $ Change % Change 2022 2019 $ Change % Change Operating Revenue: Passenger $      10,958 $      11,368 $          (410) (4) % $     17,865 $     20,622 $      (2,757) (13) % Cargo 272 186 86 46 % 561 378 183 48 % Other 2,594 982 1,612 NM 4,747 2,008 2,739 NM   Total operating revenue 13,824 12,536 1,288 10 % 23,173 23,008 165 1 % Operating Expense: Salaries and related costs 2,955 2,847 108 4 % 5,782 5,579 203 4 % Aircraft fuel and related taxes 3,223 2,291 932 41 % 5,315 4,269 1,046 25 % Ancillary businesses and refinery 1,718 316 1,402 NM 3,100 667 2,433 NM Contracted services 791 731 60 8 % 1,544 1,440 104 7 % Depreciation and amortization 510 713 (203) (28) % 1,016 1,328 (312) (23) % Landing fees and other rents 546 548 (2) — % 1,050 1,072 (22) (2) % Regional carrier expense 528 542 (14) (3) % 1,018 1,079 (61) (6) % Aircraft maintenance materials and outside repairs 522 434 88 20 % 988 910 78 9 % Passenger commissions and other selling expenses 526 597 (71) (12) % 838 1,071 (233) (22) % Passenger service 369 340 29 9 % 644 628 16 3 % Aircraft rent 127 107 20 19 % 249 209 40 19 % Profit sharing 54 518 (464) (90) % 54 739 (685) (93) % Other 436 424 12 3 % 840 869 (29) (3) %      Total operating expense 12,305 10,408 1,897 18 % 22,438 19,860 2,578 13 % Operating Income 1,519 2,128 (609) (29) % 735 3,148 (2,413) (77) % Non-Operating Expense: Interest expense, net (269) (75) (194) NM (543) (158) (385) NM Equity method results (12) (17) 5 (29) % (12) (71) 59 (83) % Gain/(loss) on investments, net (221) (82) (139) NM (368) 18 (386) NM Loss on extinguishment of debt (41) — (41) NM (66) — (66) NM Pension and related benefit/(expense) 73 (17) 90 NM 145 (32) 177 NM Miscellaneous, net (16) (30) 14 (47) % (58) (52) (6) 12 %      Total non-operating expense, net (486) (221) (265) NM (902) (295) (607) NM Income/(Loss) Before Income Taxes 1,033 1,907.....»»

Category: earningsSource: benzingaJul 13th, 2022

Over 50% of flights by India"s biggest airline were delayed after staff called in sick to attend a rival airline"s hiring fair, reports say

Airlines all over the world are struggling to recruit staff as they look to meet rising travel demand as the world opens up after two years of COVID. An IndiGo airlines plane on the runway at Kathmandu Tribhuvan International Airport.Nicolas Economou/NurPhoto via Getty Images. India's largest airline faced major delays Saturday as cabin crew flocked to a rival's job fair, local media reports. Less than half of IndiGo's flights ran on time on Saturday, aviation ministry data showed. The disruption comes amid ongoing travel chaos, as airlines battle COVID staff shortages. Over 50% of flights operated by budget Indian airline, IndiGo, were delayed on Saturday after a substantial number of staff called in sick to attend a rival airline's job fair, local outlets reported.Just 45% of IndiGo's flights ran on time on Saturday, the ANI news agency reported, citing Ministry of Civil Aviation data.Citing industry sources, ANI reported that many of IndiGo's staff, particularly cabin crew, took sick leave Saturday to attend a hiring fair held by Air India, the country's flagship airline."The second phase of Air India's recruitment process was scheduled for Saturday and most of the cabin crew members of IndiGo who took leave had gone for it," ANI cited an unnamed industry source as saying.One IndiGo pilot who turned up for work said he waited in the aircraft for two hours for flight attendants to turn up, The Times of London reported.IndiGo is currently India's largest airline by passenger numbers but Air India — which reportedly ran the recruitment fair — is hiring new staff and plans to buy new planes after it was purchased by the Tata Group last year.Air India and IndiGo did not immediately respond to Insider's requests for comment made outside normal working hours.One aviation expert told the Times of London that while the lack of crew likely played a role in the delays, it is unlikely the only reason so many flights were late."To have your operational integrity challenged in this way, to my mind, those going for walk-in interviews that day and not reporting for work would have some impact but that can't be the total picture," Kapil Kaul, chief executive of the CAPA Centre for Aviation said.Saturday's delays come amid ongoing flight disruption across the aviation industry as airlines struggle to recruit enough staff to meet surging demand for travel.Thousands of flights were canceled over the Fourth of July weekend in the US. European carrier, Scandinavian Airlines, was forced to cancel hundreds of flights on Monday after pilots went on strike.Meanwhile, British Airways, Britain's flagship carrier cancelled 1,000 more flights for the summer period on Tuesday.Heathrow, the UK's largest airport, asked airlines to cut flights on Thursday amid fears it did not have the capacity to handle surging passenger numbers. Piles of suitcases mounted at the airport in the wake of cancellations.Read the original article on Business Insider.....»»

Category: topSource: businessinsiderJul 5th, 2022

CDC Says Public Transportation Mask Mandate No Longer In Effect

CDC Says Public Transportation Mask Mandate No Longer In Effect Update (2000ET): Bloomberg reports that the CDC says the national mask requirement on public transportation is no longer in effect, citing a Florida court ruling against the measure. The CDC says it will not enforce the mask order but continues to recommend that people wear masks in indoor public transportation settings. As a reminder, the U.S. Senate voted 57-40 last month to overturn the public health order requiring masks on airplanes and other forms of public transportation, drawing a veto threat from President Joe Biden. The liberal dissonance is palpable... Meme by @TimRunsHisMouth and @grandoldmemes — The Right To Bear Memes (@grandoldmemes) April 18, 2022 Additionally, it appears the Biden administration has conceded the judge's ruling that the mask mandate was unlawful: "TSA (Transportation Security Administration) will not enforce its Security Directives and Emergency Amendment requiring mask use on public transportation and transportation hubs at this time," the official said. "TSA (Transportation Security Administration) will not enforce its Security Directives and Emergency Amendment requiring mask use on public transportation and transportation hubs at this time," — zerohedge (@zerohedge) April 18, 2022 Brace for the blue-check backlash at this 'anti-science' decision. Unleash the virtue-signaling... Hi @united. When I bought my tickets for me, my wife (who is pregnant), and our unvaccinated 4-year-old, I assumed you would continue to have a mask mandate. Now you cancel it and we will have to board our return flight under your new no mask required policy?! Thanks so much. — Jeremy Faust MD MS (ER physician) (@jeremyfaust) April 18, 2022 Nothing stops you wearing mask if you want to... As @FrancoB411 explained in simple 'sciencey' terms... "you are free to wear masks if you like... if they work, they will protect you, if they don't why mandate them?" The CDC first issued a public health order requiring masks in interstate transportation in February 2021. The TSA issued a security directive to enforce the CDC order. Since January 2021, there have been a record 7,060 unruly passenger incidents reported, 70 per cent involving masking rules, according to the FAA. Flight attendants will be pleased (well some of them)... After the ruling, Sara Nelson, president of the Association of Flight Attendants, urged "calm and consistency in the airports and on planes. The last thing we need for workers on the front lines or passengers traveling today is confusion and chaos." Common Sense 1 - 0 Political Science What happens next? Will airlines beg all those people they fired for not getting vaxxed to come back to work? *  *  * Update (1845ET): United Airlines just lifted its mask mandate for Domestic flights: Effective immediately, masks are no longer required at United on domestic flights, select international flights (dependent upon the arrival country’s mask requirements) or at U.S. airports. While this means that our employees are no longer required to wear a mask - and no longer have to enforce a mask requirement for most of the flying public - they will be able to wear masks if they choose to do so, as the CDC continues to strongly recommend wearing a mask on public transit. We will continue to closely monitor the situation in the event of changes. Shortly after the United headline, Alaska Air also lifted their mandate: of today, masks are optional in airports and onboard aircraft, effective immediately.  Due to a judicial decision in our federal court system, the mask mandate has been overturned, which means our guests and employees have the option to wear a mask while traveling in the U.S. and at work.  While we are glad this means many of us get to see your smiling faces, we understand some might have mixed feelings. Please remember to be kind to one another and that wearing a mask while traveling is still an option. *  *  * Update (1620ET): Having already seen Twitter's leftists question the fact that the Federal judge who rejected the CDC's 2-week mask mandate extensions is a) too Trump-appointed, b) too white, and c) too young (she's 35)... White House spokesperson Jen Psaki dropped the "s" word in explaining why the administration is "disappointed" with the judge's decision and recommends you keep wearing your masks... all of them... Jen Psaki on Judge Mizelle striking down the Biden administration's mask mandate on planes and public transit: "[T]his is obviously a disappointing decision. The CDC continues recommending wearing a mask in public transit...[DOJ] would make any determinations about litigation." — Curtis Houck (@CurtisHouck) April 18, 2022 Why would they be disappointed? Unless medical tyranny is the goal? *  *  * Is this the beginning of the end of biomedical tyranny in the US? As Forbes reports, a federal judge in Florida threw out the federal government’s mask mandate for airports, airplanes and other public transportation Monday, ruling the Centers for Disease Control and Prevention exceeded its authority by imposing the mask requirement days after the agency extended it another two weeks. U.S. District Judge Kathryn Kimball Mizelle, who was appointed by former President Donald Trump, issued a ruling that declared the mask mandate unlawful and blocked it by vacating the order and sending it back to the CDC “for further proceedings.” And before the blue-checks erupt in uproar at this 'dangerous' act by a clearly biased Trump judge, there is nothing stopping you from continuing to wear you three masks...this ruling just means the rest of us are not mandated to do just to protect your feelings. Just this morning, Delta CEO Ed Bastian told WaPo that: "I think lifting the mask mandate will be one step towards reestablishing and normal behavioral patterns on board the aircraft as well as in the airports." Ed Bastian of @Delta on mask mandates: “I think lifting the mask mandate will be one step towards reestablishing and normal behavioral patterns on board the aircraft as well as in the airports.” #PostLive — Washington Post Live (@PostLive) April 18, 2022 *  *  * Full ruling below: Tyler Durden Tue, 04/19/2022 - 05:55.....»»

Category: blogSource: zerohedgeApr 19th, 2022

I went behind the scenes with Singapore Airlines to see how it"s massively upgrading the onboard experience on the world"s longest flights

Singapore Airlines has teamed up with a spa where a week-long stay will set a visitor back $10,000 to make its 19-hour flights more enjoyable. Inside the Golden Door spa.Thomas Pallini/Insider Singapore Airlines has turned to the Golden Door Spa to give its ultra-long-haul flights an upgrade. Golden Door chef Greg Frey Jr is crafting a brand-new menu based on items served at the spa.  Singapore Airlines currently flies three of the top 10 longest flights in the world.  Singapore Airlines is a recognized leader in aviation when it comes to flying the longest commercial flights in the world.Soos Jozsef/Shutterstock.comWhile an airline might have one or two routes than rank in the top 10 longest in the world, Singapore Airlines has three. In 2018, the airline took its place on the throne with the relaunch of non-stop flights between Singapore and Newark, in addition to non-stop flights to Los Angeles and San Francisco.Onboard a Singapore Airlines Airbus A350-900ULR.Thomas Pallini/InsiderSome changes were made during the pandemic, including limiting US flights to a single route between Singapore and Los Angeles. Slowly but surely, though, routes that were lost were added back and others were amended, with Newark being temporarily replaced with New York.Onboard a Singapore Airlines Airbus A350-900ULR.Thomas Pallini/InsiderInside the new world's longest flight: What it's like to fly on Singapore Airlines' new route between Singapore and New YorkSingapore is reopening to the world with its new "vaccinated travel lane" program and travelers booking non-stop flights from the US will be able to skip quarantine if they meet the requirements. And waiting for them onboard will be an entirely new offering come January.Onboard a Singapore Airlines Airbus A350-900ULR.Thomas Pallini/InsiderSingapore Airlines is now partnering with the Golden Door Spa in San Marcos, California to craft a new onboard wellness and dining offering, comparable to what the wealthy experience during their visits to the spa.Inside the Golden Door spa.Thomas Pallini/InsiderSingapore Airlines is partnering with the ultra-exclusive Golden Door spa to redefine luxury on the world's longest commercial flightsInsider went behind the scenes with Singapore Airlines in Golden Door's California kitchen to see how airline and spa chefs are working together for a brand-new culinary experience onboard the world's longest air journeys.Inside the Golden Door spa.Thomas Pallini/InsiderInside the Golden Door Spa, the California retreat loved by the wealthy that's $9,950 for a week's stayChef Greg Frey Jr is the executive chef at Golden Door. His job is to ensure that spa-goers not only enjoy their meals but that the food being served contributes to the overall wellbeing of the guests.Inside the Golden Door spa.Thomas Pallini/InsiderIt's a delicate balance between controlling portions and crafting a meal that will satiate enough so that guests aren't asking for more. He jokes that his job is to ensure that patrons aren't sneaking off to the local In-N-Out Burger amidst a wellness retreat.Inside the Golden Door spa.Thomas Pallini/Insider"The food is not meant to be very overarching, very high-end, and very fancy," Frey told Insider. "I'm here to feed you not to starve you."Inside the Golden Door spa.Thomas Pallini/InsiderHelping bring Frey's creations to the airline world is Antony McNeil, Singapore Airlines' global food & beverage director, along with the executive chefs of the airline's contracted catering facilities.Inside the Golden Door spa.Thomas Pallini/InsiderAwaiting us in the Golden Door kitchen were around 20 menu items that Frey had crafted under the partnership. Some of the dishes can be found on the Golden Door menu during one of its week-long programs while others were crafted specifically for Singapore Airlines.Inside the Golden Door spa.Thomas Pallini/Insider"There are some dishes that are on here that are created solely for our partnership, but there are many of these that are big favorites for our guests," Frey said.Inside the Golden Door spa.Thomas Pallini/InsiderThe Golden Door's signature dish, served like clockwork every Sunday, is the miso-glazed black cod. For the spa-goers, it provides energy for the next morning to take on the day's activities while for airline passengers, it could give them the energy to take on the day after a long flight to the US or Singapore.Inside the Golden Door spa.Thomas Pallini/InsiderMeal choices are very deliberate in that each ingredient serves a purpose. It's a skill that Frey has spent the better part of the last decade honing while at Golden Door.Inside the Golden Door spa.Thomas Pallini/InsiderSome of the other dishes that Golden Door spa-goers will enjoy over the course of the week that may soon find their way onboard Singapore Airlines planes include the portobello meatballs in an heirloom tomato sauce with risotto…Inside the Golden Door spa.Thomas Pallini/InsiderSmoked fennel duck with chow-chow sauce…Inside the Golden Door spa.Thomas Pallini/InsiderCitrus grilled shrimp salad with ginger balsamic dressing...Inside the Golden Door spa.Thomas Pallini/InsiderAnd blue crab tower with wheatberry salad.Inside the Golden Door spa.Thomas Pallini/InsiderTravelers on the non-stop flights between Singapore and the US spend as much as 19 hours on the plane, giving them ample time to try a variety of the menu items across the three meal services.Inside the Golden Door spa.Thomas Pallini/InsiderFrey sources the ingredients for his meals from the Golden Door's multi-acre garden just beyond the main resort area. Insider toured the garden, as well, and found a cornucopia of produce intended to feed the 40 weekly Golden Door visitors.Inside the Golden Door Spa and Resort.Thomas Pallini/Insider"I want to go out and see what are the ingredients and then those formulate and percolate into an idea," Frey said. "Until I have that plate in my hand and I'm actually putting these things together, I really have no idea what it's going to look like."Inside the Golden Door Spa and Resort.Thomas Pallini/InsiderFrey's journey to learn the ins and outs of airline food required visiting one of Singapore Airlines' contracted catering facilities and go onboard the Airbus A350-900 ULR being used for the flights. Luckily, aviation runs in the chef's blood as Frey's father worked as a pilot and mother as a flight attendant, both for Trans World Airlines.Inside the Golden Door spa.Thomas Pallini/InsiderBut even with the differences in cooking, Frey says that cooking for an airline isn't much different than cooking for a clientele paying $10,000 per week for a spa visit.Inside the Golden Door Spa and Resort.Thomas Pallini/Insider"How much did I have to really change from what I'm doing here at the Golden Door? Very, very little," Frey said. "This is taking what we do here at the Door and curating it for the airline."Inside the Golden Door spa.Thomas Pallini/InsiderA focus on nutrition also doesn't rule out desserts and sweets, it just means they'll be healthier than, say, an ice cream sundae.Inside the Golden Door spa.Thomas Pallini/InsiderChocolate chip mint cookies, spiced apple cake, persimmon pudding cake, and ginger snap cookies are just some of what passengers will soon enjoy.Inside the Golden Door spa.Thomas Pallini/InsiderSingapore Airlines stressed that the food items on display were still technically in development, even though they looked ready to serve onboard.Inside the Golden Door spa.Thomas Pallini/InsiderTo that point, two of Singapore Airlines' own executives had concerns that the sauce for one of the dishes was too sweet, and questioned whether it could be toned down or balanced out with the accompaniments.Inside the Golden Door spa.Thomas Pallini/InsiderBut that's all part of the process to ensure guests will have the best culinary experience possible.Inside the Golden Door spa.Thomas Pallini/InsiderThe investment in food and wellness gives passengers another reason to pay the premium attached to the non-stop services, most of which only offer business class and premium economy class seating.Inside the Golden Door spa.Thomas Pallini/InsiderCountless airlines fly between the US and Singapore, but not all are offering the level of wellness that Singapore Airlines hopes to.Inside the Golden Door spa.Thomas Pallini/InsiderThe difference between the Golden Door and Singapore Airlines' previous wellness partner, Canyon Ranch, is that Frey's methods aren't as calculated.Inside the Golden Door spa.Thomas Pallini/Insider"We're not focusing so much on calories and calorie count, we just want you to eat well," McNeil said, noting that traditional Singapore Airlines fare will still be offered through pre-order programs like "book the cook."Inside the Golden Door spa.Thomas Pallini/InsiderGiving travelers the freedom to choose their own preferences on the ultra-long-haul flights is paramount to Singapore Airlines' executives.Inside the Golden Door spa.Thomas Pallini/Insider"The purpose of this relationship is to develop a robust and a very flexible wellness program," Betty Wong, Singapore Airlines' division vice president of in-flight services and design, told Insider. "We want to make sure that these options are available, but at the end of the day, the choice is yours."Inside the Golden Door spa.Thomas Pallini/InsiderPicky eaters can rejoice as that flexibility means there will be no shortage of options onboard. "If you want [to eat] a burger, eat a burger," McNeil said.Inside the Golden Door spa.Thomas Pallini/InsiderFrey and McNeil worked in tandem during our visit, complementing each other's actions as they moved around the kitchen, resulting in beautifully plated dishes that tasted as wonderful as they looked.Inside the Golden Door spa.Thomas Pallini/InsiderThe challenge for both chefs is making sure that the items look and taste the same at 35,000 feet as do on the ground in San Marcos.Inside the Golden Door spa.Thomas Pallini/Insider"The only thing I did keep in mind was just in the challenges of [airline] catering versus [at the Golden Door]," Frey said. Airline food is cooked to a certain point prior to a flight and then finished off on the airplane, spending time in cold storage in between.Inside the Golden Door spa.Thomas Pallini/InsiderIf Frey gets it right, Singapore Airlines might find itself with a similar return rate to that of the Golden Door. "65% of the clients that come once here come back another 10 times in their life," Frey said. "I see most people at least once more."Inside the Golden Door spa.Thomas Pallini/InsiderInsider had the opportunity to try some of the menu items and found each was bursting with flavor and perfect for in-flight cuisine.Inside the Golden Door spa.Thomas Pallini/InsiderThe new Singapore Airlines and Golden Door collaboration will take flight in January 2022 on the Singapore-Los Angeles route before being expanded to San Francisco and New York flights.Inside the Golden Door spa.Thomas Pallini/InsiderRead the original article on Business Insider.....»»

Category: topSource: businessinsiderNov 24th, 2021

I flew Delta as an elite status holder and saw how difficult it is to get coveted first class upgrades as travel returns

Upgrades that were once incredibly common for even the lowliest of elite frequent flyers are now harder to attain. But elite status still has its perks. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider More travelers have been returning to the skies amid the vaccine rollout and returning to work. Travelers with airline elite status, as a result, are starting to see their top perk of complimentary first class upgrades becoming less attainable. Elite status still has perks like complimentary checked baggage and priority access to check-in lanes and while boarding. There's often no better way to travel than in first class, and the only thing better than flying in first class is not having to pay for it. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Complimentary upgrades to first class are a perk of having elite frequent flyer status with an airline. Just one upgrade can increase the value of a ticket by more than double the original purchase price. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider As a Silver Medallion status holder with Delta Air Lines, I've had luck earning in scoring free upgrades to premium cabins during the pandemic. A trip I took on Delta in February yielded more than $800 in upgrades while a trip in May yielded more than $500. Flying Delta One on a Delta Air Lines Boeing 767-400. Thomas Pallini/Insider Here's how I've managed to score hundreds of dollars worth of first class upgrades during the pandemic.  But as more travelers return to the skies for business and leisure, first class cabins are filling up and complimentary upgrades are becoming harder and harder to come by. Some airlines are also dropping prices on paid upgrades to first class to entice economy class flyers to make the jump. A first class seat on a Delta Air Lines Boeing 757-200. Thomas Pallini/Business Insider With summer over and Americans more at ease with flying, I wanted to see how hard it was to land a coveted first class upgrade on a recent trip. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider I booked Delta on a recent flight from New York to Mexico City, Mexico to see how I'd fare as an elite status holder. Here's what I found. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider One thing I've learned when booking flights with the hope of getting an upgrade is that it helps to be strategic. When searching flights to Mexico City, for example, I opted for a flight on a wide-body aircraft as those aircraft often have a great number of first class seats than single-aisle aircraft. Flying Delta One on a Delta Air Lines Boeing 767-400. Thomas Pallini/Insider I booked Delta's Boeing 767-300ER aircraft for the five-hour flight to Mexico's capital. That aircraft has a total of 26 first class seats available and 12 were open at the time I booked, just three weeks before the flight. A Delta Air Lines Boeing 767. Nicolas Economou/NurPhoto/Getty Delta clearly wasn't having an easy time selling first class seats given the fact that so many seats were open and an upgrade from economy class was only selling for $138.68. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Part of me was tempted to just pay the upgrade fee and guarantee a first class seat. But I wanted to leave it to chance, even if it meant risking a long flight in economy class. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider My chances of securing an upgrade seemed great but then the number of open seats started to dwindle as the flight's departure approached. The 12 seats went down to eight the week before the flight, and then eventually to three the day before the flight. Flying Delta Air Lines from New York to Mexico City. Thomas Pallini/Insider As a Silver Medallion, my upgrade would be processed no sooner than 24 hours before departure. And there's no telling how soon before the flight it would clear. So I headed to the airport with no upgrade. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider My hope started to fade as I fell further and further down the upgrade list. It was par for the course as I held the lowest tier of frequent flyer status and only booked the flight three weeks prior. Flying Delta Air Lines from New York to Mexico City. Thomas Pallini/Insider I eventually settled to the ninth spot on the upgrade list and it was becoming certain that I wouldn't be in first class on this flight. I was, however, first in line for an upgrade to Delta's Comfort+ cabin which features extra legroom seats. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Delta was also selling an upgrade to those seats, but for far cheaper. Flying Delta Air Lines from New York to Mexico City. Thomas Pallini/Insider And while I'd normally take a seat in Comfort+ without issue, the only availability was for aisle and middle seats. I preferred to sit in a window seat for the long flight so I opted against the upgrade. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider It was becoming clear that I would go without any upgrade on this flight. And that was fine with me as I'm no stranger to economy class and preferred a window seat over an upgrade. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider But having elite status isn't just about upgrades. At check-in, for example, I was able to use the exclusive Sky Priority check-in area and didn't have to wait too long in line to get a boarding pass. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Just that perk alone made having the elite status worthwhile since it saved me at least 15 minutes of standing in line, from my estimation. After that, Mexico was just a flight away. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider I scanned my boarding pass, however, and was given a slip of paper with a new seat assignment in the Comfort+ cabin. The downside was that it was for an aisle seat. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider I didn't get to ask the gate agent why I was given the aisle seat when I opted against it but I wasn't all too happy with the upgrade. As ungrateful as it may sound, I truly valued the window seat more over the upgrade. Flying Delta Air Lines from New York to Mexico City. Thomas Pallini/Insider My new seat for the flight was 14F, an aisle seat on the far side of the cabin. At the very least, I wouldn't be on the side of the aircraft that the sun was going to hit on the way down to Mexico. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider The seat had all the standard economy class amenities but did offer 35 inches of legroom, between two to three inches more than in regular economy. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Source: SeatGuru I sat down and got comfortable for the long flight ahead. The seat also offered a decent-sized in-flight entertainment screen, USB charging port, and 110v AC power outlet. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider And to my luck, the window seat never filled up. I quickly moved over to occupy it once the boarding door closed. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider The flight was delayed by around a half-hour due to maintenance troubles on the aircraft. But we were soon on our way and bound for Mexico. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider The in-flight service began shortly after takeoff with the beverage offering. Alcohol is complimentary for Comfort+ passengers but I went with soda water as it was much too early to begin drinking. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Next came the snack service, which consisted of a snack basket being passed around with more premium offerings than what is served in regular economy class. Selections included chocolate chip cookies, potato chips, Kind bars, Biscoff cookies, and more. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider This was the first time during the pandemic that I got to pick from a snack basket that was being passed around. Snacks are very clearly back on Delta. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider I was surprised, though, when flight attendants said that this would be the first and last time that snacks would be distributed, and I made sure to grab extras on their advice. I know Mexico isn't classified as a true international destination when it comes to the in-flight service but it was still a five-hour flight. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider And it didn't seem like I was missing too much in first class. Cold boxed lunches were served and they didn't seem overly appealing. Flying first class on a Delta Air Lines Boeing 737-800. Thomas Pallini/Insider With the in-flight service out of the way, I turned to my laptop to help pass the time. The extra legroom offered by the Comfort+ seat made working on the computer far easier than a standard economy seat. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider The rest of the flight continued uneventfully as we made our way across the Southeast and over the Gulf of Mexico. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider A second drink service began around an hour before landing, and it was late enough in the day where I felt comfortable imbibing. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider I choose a Miller Lite from Delta's beer selection that also included Heineken, SweetWater 420, and SweetWater IPA. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider The descent into Mexico City was perhaps one of the most enjoyable of my flying career. This was my first time landing in Mexico City and I couldn't believe how expansive and colorful the city was while surrounded by mountains. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Touchdown at Mexico City International Airport marked the end of the flight and it was a great experience. The small touches of Comfort+ made for an enjoyable flight down without costing a penny extra. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider I said goodbye to my Comfort+ seat and headed off of the plane. The total value of my $376.20 ticket was $402. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider Looking back, I should have purchased the upgrade for the bargain price of $138.68. But first class upgrades will truly be worthwhile once Delta restores hot meals to the cabin. Flying Delta Air Lines from New York to Mexico City, Mexico. Thomas Pallini/Insider This was my sixth Delta flight of September and I did manage to score upgrades on two flights between Seattle and Fairbanks, Alaska. But other flights I took elsewhere in the Delta network similarly yielded poor upgrade results. Flying first class on a Delta Air Lines Boeing 737-800. Thomas Pallini/Insider So while flying Delta might not yield a first class upgrade every time, there's still additional value for an elite status holder. Flying first class on a Delta Air Lines Boeing 737-800. Thomas Pallini/Insider Read the original article on Business Insider.....»»

Category: topSource: businessinsiderOct 23rd, 2021

American and British Airways are joining forces at New York"s biggest airport to streamline their partnership — see inside the new Terminal 8

American and British Airways have invested $400 million into JFK's new Terminal 8, where the two will become "roommates" beginning on Thursday. Taylor Rains/Insider American Airlines and British Airways will become "roommates" at New York's John F. Kennedy International Airport. Starting Thursday, both carriers will operate out of a renovated Terminal 8 to allow for easier connections. The Oneworld partners have invested $400 million into the facility to build a new check-in area, gates, and lounges. American Airlines and British Airways are moving in together.Taylor Rains/InsiderSource: American AirlinesThe new "roommates," as American CEO Robert Isom put it at a press conference on Tuesday, will take over Terminal 8 at New York's John F. Kennedy International Airport in a joint effort to better streamline their Oneworld partnership.Departures curb for American and British Airways at JFK Terminal 8.Taylor Rains/InsiderSource: American AirlinesThe new terminal is a joint $400 million privately funded investment, which was announced in early 2019, and will add new lounges, gates, and facilities.(L-R): Iberia CEO Javier Sánchez-Prieto, British Airways CEO Sean Doyle, American Airlines CEO Robert Isom, Port Authority Executive Director Richard Cotton, Congressman Gregory Meeks (D-NY), and Queen Borough President Donovan Richards Jr. cut the ribbon to the new Terminal 8 at JFK on Tuesday, November 29.Taylor Rains/InsiderSource: American AirlinesThe pair will set up shop starting on Thursday, meaning American customers connecting to a British Airways flight will no longer have to change terminals between legs.The new gate space at Terminal 8 JFK.Taylor Rains/InsiderSource: American AirlinesAccording to Port Authority Executive Director Rick Cotton, the co-location will allow for "superb hourly services between JFK and London," essentially creating a regular shuttle between the two international gateways.The new gate space at Terminal 8.Taylor Rains/InsiderSource: American AirlinesTo allow for easy transit, the airlines have created two co-branded check-in areas for American and British Airways' premium passengers at the Terminal 8 departures lobby.Taylor Rains/InsiderSource: American AirlinesThe first check-in area is a private room that features desks, marble ascents, and couches. The exclusive space is hidden away behind glass doors.American AirlinesAmerican Flagship First, Flagship Business Plus, Conciergekey, and American Executive Platinum and Platinum Pro flyers can use the exclusive space.American AirlinesMeanwhile, British Airways first and gold members can also check in here, according to American.British Airways planes at Heathrow airport.Jonathan Brady/Getty ImagesThe second premium check-in area is an open-air space next door, which includes a dozen kiosks…The kiosks in the co-branded check-in space.Taylor Rains/InsiderSource: American Airlines…and several priority lanes for bag drop.Taylor Rains/InsiderSource: American AirlinesAmerican Flagship Business and AAdvantage Platinum members can use this space, as well as British Airways Club World and silver members.Taylor Rains/InsiderTravelers can enter the TSA checkpoint directly from both premium spaces.Taylor Rains/InsiderSource: American AirlinesCheck-in areas for other passengers will be separate…Check-in area for other American Airlines passengers.Taylor Rains/InsiderSource: American Airlines…and British Airways and American will have different counters.Check-in area for other British Airways passengers.Taylor Rains/InsiderSource: American AirlinesOther Oneworld alliance members like Royal Jordanian and Qatar Airways also currently fly out of Terminal 8, with Iberia moving in on Thursday and Japan Airlines joining in May 2023, according to Isom.Qatar Airways check-in area in Terminal 8.Taylor Rains/InsiderSource: American AirlinesAirside, the renovated terminal adds five new widebody gates and four new widebody parking areas…One of the new American gates.Taylor Rains/InsiderSource: American Airlines…as well as an improved baggage handling system and 130,000 square feet of extra space.One of the new gates.Taylor Rains/InsiderSource: American AirlinesOver the next 18 months, the concessions at Terminal 8 will be revamped, hosting more than 115 women and minority-owned businesses worth over $161 million in contracts. Local businesses were also awarded about $33 million in contracts.American Airlines logos through the years are displayed in Terminal 8.Taylor Rains/InsiderSource: Port Authority of New York and New JerseyAlso past security, premium passengers traversing the new terminal will have access to three new elegant lounges: Chelsea, Soho, and Greenwich.Inside the Soho lounge.Taylor Rains/InsiderGreenwich will be the rebranded American Flagship Lounge, which opened in 2017. The reimagined space will "feature a premium wine table, expansive seating, and chef-inspired meals."American Airlines' Flagship Lounge at JFK Terminal 8.American AirlinesSource: American AirlinesAmerican customers flying Flagship Business or with AAdvantage Platinum status on "qualifying Flagship itineraries" can access Greenwich. For British Airways, those with Club lounge access can enter.American Airlines' Flagship Lounge at JFK Terminal 8.American AirlinesSource: American AirlinesChelsea and Soho are the crown jewels of the terminal, acting as brand-new co-branded lounges that can be accessed by both American and British Airways passengers.Inside the dining area of the Chelsea lounge.Taylor Rains/InsiderSource: American AirlinesChelsea features a circular champagne bar, plenty of seating, a dining area with on-demand meals, and large bathrooms with showers.The circular champagne bar inside Chelsea.Taylor Rains/InsiderSource: American AirlinesBritish Airways first class passengers, American customers who purchased Flagship First or Flagship Business Plus, and American Conciergekey travelers on Flagship itineraries can access Chelsea.British Airways passengers with access to the Concord Room can also enter.Taylor Rains/InsiderSource: American AirlinesNext door is Soho, which is a larger lounge with a wine bar made of petrified wood, floor-to-ceiling windows, showers, food, and a view of the ramp.Inside the Soho lounge.Taylor Rains/InsiderSource: American AirlinesA British Airways Boeing 777 aircraft that just landed from London Heathrow was in full view from the lounge during our visit.Taylor Rains/InsiderThose with British Airways Executive Club Gold, AAdvantage Executive Platinum, AAdvantage Platinum Pro, or Conciergekey status can enter Soho.British Airways passengers with access to the First lounge can also enter.Taylor Rains/InsiderSource: American AirlinesCongressman Gregory Meeks (D-NY 5th District) called the new JFK terminal a "gamechanger" at Tuesday's press conference, saying the new facility can "compete will any terminal around the world."Taylor Rains/InsiderBefore the move, British Airways lived next door at Terminal 7 for 51 years. Company CEO Sean Doyle told media on Tuesday that the airline flew its first-ever Boeing 747 into the facility…A British Airways Boeing 747-400.Nicolas Economou/Getty ImagesA retired British Airways Boeing 747 was bought for $1.35 by an English airport and converted into a flightless 'party plane' event space — see inside the renovated Queen of the Skies…as well as operated the supersonic Concorde jet there for 26 Images Group via Getty ImagesSee 7 supersonic passenger-jet concepts that will connect cities in as little as one hour and fly up to 9 times faster than the speed of soundWith the move, Terminal 7 will be demolished to make space for the new Terminal 6, which is expected to be complete by 2027 and expand JetBlue Airways' stronghold at JFK.Rendering of JetBlue's new T6 at JFK.Port Authority of New York and New JerseyJetBlue is getting an all-new $3.9 billion terminal in its 'hometown' of NYC as the airline continues to expand in the US and abroad — see what it will look likeThe carrier currently flies out of Terminal 5, but the $4 billion redevelopment plan for Terminal 6 will add 1.2 million square feet of space and connect the two facilities. The Lufthansa Group will also move into the new terminal.JetBlue terminal 5 at JFK.Leonard Zhukovsky/ShutterstockHowever, despite the addition, JetBlue's powerful Northeast Alliance with American still won't have truly seamless connectivity at JFK.American Airlines and JetBlue AirwaysChris O'Meara/APAmerican and JetBlue are expanding their Northeast Alliance despite a looming DoJ lawsuit that could unravel it allJetBlue passengers connecting to an overseas American flight in Terminal 8 will need to take the shuttle bus that connects the two terminals airside.Taylor Rains/InsiderSource: JFK AirportIsom told Insider that the airline wants to make sure those passengers have an easy connection, noting the airport's "great bus service" that he believes is "superior to some of the walking distances encountered at other terminal-to-terminal transports."Robert Isom speaking at Tuesday's press conference at JFK's Terminal 8.Taylor Rains/InsiderTerminal 8 marks the first phase of JFK's overhaul, according to the Port Authority of New York and New Jersey. In addition to the Terminal 8 and Terminal 6 projects, the airport has also broken ground on the New Terminal One.Governor Kathy Hochul, joined by Port Authority of New York and New Jersey Executive Director Rick Cotton, breaks ground on the New Terminal One (NTO) at John F. Kennedy International Airport Thursday morning September 8, 2022.Kevin P. Coughlin/Office of Governor Kathy HochulSource: Port Authority of New York and New JerseyThe $9.5 billion renovation will include a new departures hall, arrivals hall, customs hall, restaurants, shops, and lounges.Rendering of New Terminal One's arrivals hall.Port Authority of New York and New JerseyConstruction on JFK's new $9.5 billion international terminal just broke ground — see what the new facility will look likeRead the original article on Business Insider.....»»

Category: topSource: businessinsiderDec 1st, 2022

If You Invested $1000 in Honeywell International Inc. a Decade Ago, This is How Much It"d Be Worth Now

Why investing for the long run, especially if you buy certain popular stocks, could reap huge rewards. For most investors, how much a stock's price changes over time is important. Not only can it impact your investment portfolio, but it can also help you compare investment results across sectors and industries.Another factor that can influence investors is FOMO, or the fear of missing out, especially with tech giants and popular consumer-facing stocks.What if you'd invested in Honeywell International Inc. (HON) ten years ago? It may not have been easy to hold on to HON for all that time, but if you did, how much would your investment be worth today?Honeywell International Inc.'s Business In-DepthWith that in mind, let's take a look at Honeywell International Inc.'s main business drivers. Honeywell International Inc. has solid footprints in the aerospace industry, with commercial aviation and defense being two major business sources. Opportunities within unmanned aerial systems (UAS) and urban air mobility (UAM) industries are encouraging too. The company’s unit — Unmanned Aerial Systems — is working to gain leverage from these promising markets. Launch of SATCOM — by far smallest and lightest satellite communication system for unmanned aerial vehicles — is a step forward in the direction.Based in Morris Township, NJ, Honeywell is a global diversified technology and manufacturing company, with a wide range of aerospace products and services. The company has operations in the United States, Europe, Canada, Asia and Latin America. Honeywell operates through four business segments as discussed hereunder:Aerospace (33.2% revenues came from this segment in third-quarter 2022) is a leading global provider of integrated avionics, engines, systems and service solutions for aircraft manufacturers, airlines, business and general aviation, military, space and airport operations. In April 2018, the segment announced its decision to develop laser communication products for satellite communication in collaboration with market partners.Performance Materials and Technologies segment (30.4%) offers leading technologies and high-performance materials, including hydrocarbon processing technologies, catalysts, adsorbents, equipment and services. This segment includes its wholly owned subsidiary, Honeywell UOP, which is an international supplier and licensor of process technology, and consulting services to the petrochemical and petroleum refining industries.Honeywell Building Technologies segment (17%) offers environmental & energy solutions, security and fire, and building solutions. Some of the notable products offered by the segment include sensors, switches, control systems and instruments for energy management as well as advanced software applications for building control and optimization.Safety and Productivity Solutions (19.3%) includes sensing & productivity solutions and industrial safety, as well as the recently acquired Intelligrated business.Bottom LineAnyone can invest, but building a successful investment portfolio requires research, patience, and a little bit of risk. So, if you had invested in Honeywell International Inc. ten years ago, you're likely feeling pretty good about your investment today.A $1000 investment made in November 2012 would be worth $3,626.54, or a gain of 262.65%, as of November 18, 2022, according to our calculations. This return excludes dividends but includes price appreciation.The S&P 500 rose 190.21% and the price of gold increased -1.18% over the same time frame in comparison.Analysts are forecasting more upside for HON too. Recovery in commercial flight hours, strong fire products and building management system sales, strong demand in the marine products business and strength in gas processing orders are key growth drivers for Honeywell. Following a strong third quarter, the company improved its earnings guidance for 2022. Pricing actions and cost-control measures support the company’s margins. Strong free cash flow generation capacity supports the company’s shareholder-friendly activities. However, volume softness due to supply-chain disruptions, especially semiconductors and parts shortages, is concerning. Weakness in the Safety and Productivity Solutions unit due to lower personal protective equipment and warehouse automation volumes is also worrisome. Raw material cost-inflation and adverse foreign currency movements are other headwinds. The stock is up 20.75% over the past four weeks, and no earnings estimate has gone lower in the past two months, compared to 8 higher, for fiscal 2022. The consensus estimate has moved up as well. Zacks Names "Single Best Pick to Double" From thousands of stocks, 5 Zacks experts each have chosen their favorite to skyrocket +100% or more in months to come. From those 5, Director of Research Sheraz Mian hand-picks one to have the most explosive upside of all. It’s a little-known chemical company that’s up 65% over last year, yet still dirt cheap. With unrelenting demand, soaring 2022 earnings estimates, and $1.5 billion for repurchasing shares, retail investors could jump in at any time. This company could rival or surpass other recent Zacks’ Stocks Set to Double like Boston Beer Company which shot up +143.0% in little more than 9 months and NVIDIA which boomed +175.9% in one year.Free: See Our Top Stock And 4 Runners UpWant the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Honeywell International Inc. (HON): Free Stock Analysis Report To read this article on click here. Zacks Investment Research.....»»

Category: topSource: zacksNov 21st, 2022

I tried gourmet food only available on private jets from one charter company and I see why the luxurious flights costs thousands of dollar

After flying private, I always dread going back to eating basic economy meals made with questionable meats and sauces. Taylor Rains/Insider Private charter company VistaJet is offering more exclusivity onboard its aircraft. VistaJet prides itself on its dedication to the inflight dining experience, boasting over 6,000 vendors. The move comes as demand for private aviation continues to spike post-pandemic. VistaJet — the world's largest private charter company — is bringing even more exclusivity to its planes.Taylor Rains/InsiderThe company is already known for its luxurious jets, particularly its flagship Bombardier Global 7500, which boasts a bedroom, theater room, and six-person dining room.A VistaJet Bombardier Global 7500.VistaJetI flew on a $75 million Bombardier Global 7500 private jet from Miami to New Jersey and saw why the ultra-wealthy love the planeDeep-pocket customers are willing to shell out $12,000 to $20,000 per hour to fly on the plane, which is the world's largest purpose-built private jet.A VistaJet Bombardier Global 7500 at the Dubai Airshow 2021.Thomas Pallini/InsiderThough, the comply has a fleet of over 360 planes to choose from, like the Bombardier Global 5000 and the Challenger 350.Flying on VistaJet's Bombardier Global 5000 private jet.Taylor Rains/InsiderI flew on a $50 million Bombardier Global 5000 private jet from Montreal to New Jersey and saw why those who can afford it are flocking to private aviationAnd, many of them come with dining areas, meaning high-profile people can eat at 35,000 feet, and the company has maintained a laser focus on its catering program.Eating meals on VistaJet's Bombardier Global 5000 private jet in March.Taylor Rains/InsiderThe company already works with over 6,000 vendors worldwide to bring specially catered meals to its customers, with VistaJet US president Leona Qi telling Insider some guests just want KFC or Shake Shack.A VistaJet Bombardier Global 7500 at the Dubai Airshow 2021.Thomas Pallini/InsiderBut, some are looking for a more flavorful meal to satisfy their pallet, especially as VistaJet sees a major spike in demand, with Qi saying "new client memberships are at the highest they have ever been."A VistaJet Bombardier Global 7500 at the Dubai Airshow 2021.Thomas Pallini/Insider"The US remains the company's strongest and fastest-growing region," she said. "In the last quarter alone, 70% of US hours sold were attributable to new VistaJet Program Members."A VistaJet Bombardier Global 7500 at the Dubai Airshow 2021.Thomas Pallini/InsiderVistaJet's VP of private dining, Diego Sabino, told Insider he has been working hard to differentiate the company from competitors, telling Insider that food is a key strategy.One of the tables filled with champagne, flowers, and hors d'oeuvres.Taylor Rains/InsiderHe explained finding the perfect combination of taste, texture, and smell is imperative to create a flavorful dish at 35,000 feet, especially as one's ability to taste decreases at higher altitudes.Inside Gate Gourmet's Washington Dulles kitchen, which makes food for commercial airlines.Taylor Rains/InsiderAccording to Qi, any meals served on VistaJet planes are received from the restaurant or vendor on either the day of or the night before to keep the food as fresh as possible.People waiting in line for Nobu in London.Mark Robert Milan/Getty ImagesThen, cabin hostesses will prepare the food in the galley area of the jet, which has glassware, convection ovens, and other equipment available.A VistaJet cabin hostess preparing food onboard a Global 7500.Taylor Rains/InsiderTo make its onboard experience even more enticing, the company is teaming up with Nobu — an award-winning restaurant with locations all around the globe — to create an exclusive meal only found on VistaJet planes.Nobu in downtown Manhattan.Rachel Askinasi/InsiderSpecifically, the dish is Steamed Salmon Dry Miso and I tried it onboard a recent demo flight on VistaJet's Global 7500.Taylor Rains/InsiderI flew on a $75 million Bombardier Global 7500 private jet from Miami to New Jersey and saw why the ultra-wealthy love the planeWhile the specific ingredients and recipe of the dish are kept hush-hush, I could taste hints of lemon, and the salmon was perfectly cooked.The dish comes with a special sauce.Taylor Rains/InsiderIn addition to the salmon, media was also treated to several other dishes from Nobu, though they are not exclusive to VistaJet. The meals included sashimi salad…Taylor Rains/Insider…shrimp tempura, spicy tuna, and house sushi rolls…Taylor Rains/Insider…and Nobu's signature black cod with miso.Taylor Rains/InsiderI've tried several business-class meals from carriers like Singapore Airlines and Qatar Airways, and I continue to be impressed with each chef's ability to deliver delicious food onboard.Singapore Airlines' "wellness meals."Taylor Rains/InsiderSingapore Airlines just relaunched the world's second-longest flight which connects the country to NYC — see the 'wellness meals' the carrier serves onboard the 19-hour flightAnd, after flying private with VistaJet, as well as other companies like Volato and VeriJet, I always dread going back to eating basic economy meals made with questionable meats and sauces.Flying internationally on an Air Canada 787.Taylor Rains/InsiderI flew on Air Canada in economy from London to Montreal and while the Boeing 787 was comfortable, the food was a real disappointmentRead the original article on Business Insider.....»»

Category: worldSource: nytNov 15th, 2022

Video shows a woman on a red-eye flight holding a baby while threatening to kill a United Airlines flight attendant

A woman carrying a baby on a red-eye flight from San Francisco to Chicago was captured on video telling a flight attendant, "I will kill you." United Airlines Flight # 1 a Boeing 787 Dreamliner aircraft from Houston, Texas, taxis to the gate after landing at Chicago's O'Hare International Airport Monday, May 20, 2013.Charles Rex Arbogast/Associated Press United Airlines confirmed an incident with a disruptive passenger occurred in Chicago on Sunday. A video posted to TikTok showed a woman with a baby telling a flight attendant: "I will kill you." Chicago Police responded to the incident and the FBI is investigating. A woman carrying a baby on a red-eye flight from San Francisco to Chicago early Sunday morning was captured on video confronting a flight attendant and threatening to kill her.The video, which has gone viral on TikTok, shows the woman in a physical confrontation with a flight attendant while holding a child on her hip. It's unclear what preceded the video, but the woman can be heard saying: "I will kill you. I will fucking kill you."The flight attendant keeps saying "ma'am" and another one tells the woman she needs to take her seat, but the woman continues to push herself down the aisle. @emily_jeannn Just had an interesting flight home. #united #candycrush10 #sanfrancisco #chicago ♬ original sound - Emily The person who posted the video, another passenger on United Airlines flight 476, gave more details in a follow-up video. She said earlier in the flight the woman was yelling "gibberish" and that "Jesus Christ our savior was going to save us." When the flight was preparing to land, the woman got out of her seat and refused the flight attendants' requests for her to sit, the passenger added, saying that's when she started recording.United Airlines confirmed a disruption had occurred in a statement provided to Insider: "A disruptive customer on a flight from San Francisco to Chicago was removed by law enforcement upon landing on Sunday, and one member of the flight attendant crew was taken to a hospital for evaluation. We're grateful to our crew for handling this difficult situation with professionalism and for putting the safety of our team and our customers first."A spokesperson for the Chicago Police Department also confirmed to Insider that officers responded to a gate at O'Hare Airport around 6 a.m. local time on Sunday. Officer Steve Rusanov said three people were transported to the hospital for observation and the FBI is investigating.As of publication, no serious injuries had been reported.Have a news tip? Contact this reporter at the original article on Business Insider.....»»

Category: smallbizSource: nytNov 14th, 2022

Ex-flight attendant: Airlines lose children more than you"d think — but I help families in these dark moments

Children traveling alone become a second priority when airlines face disruption, Shelly-Ann Cawley, a former flight attendant, said. Shelly-Ann Cawley traveled with her niece to London to test out her business idea.Travelers Care Airlines "frequently" lose unaccompanied children amid disruption, a former flight attendant said. Shelly-Ann Cawley quit her job after witnessing vulnerable passengers being left uncared for. She says it's not safe for children to travel alone, as they too often become a second priority. Thousands of travelers have had their flights canceled, had their flights delayed, and had their luggage lost partly because of staff shortages amid this summer's travel chaos. In some instances, children suffer the consequences because of the pandemonium. American Airlines lost a 12-year-old child traveling alone at a Miami airport last month and shut down the terminal to find her. In the same month, the airline canceled a 10-year-old's flight but failed to inform her parents. A former flight attendant, who has more than 20 years of experience in the industry, told Insider it is "very common" for unaccompanied children to go missing or be left uncared for. "Airlines try to minimize and cover it up but it happens pretty frequently and I've seen it across all airlines," Shelly-Ann Cawley said."It happens more than people think or know. At this point in time and during the pandemic when there are irregular operations, the child becomes a second priority." Cawley, who has worked for five airlines, said it's not entirely safe for children to fly alone as there have been many bad situations that have gone unreported. Most airlines outsource care of unaccompanied minors to agency workers, which she said can cause issues. "It happens all the time because of misinformation and a breakdown in communication. If they don't have access to the system the airline is using, staff go off of what someone has said." After witnessing issues with unaccompanied minors and vulnerable passengers through her career, Cawley decided to set up her own company, Travelers Care, three years ago to help them travel safely.She had a bad experience when her mother was traveling alone from Jamaica back to the US. She needed to use the restroom, but there was no one there to assist her.In another situation, a passenger was dropped off at the airport but appeared to have a memory condition and was just left there and expected to be able to travel alone. "That was the last straw for me, so I quit my job and started Travelers Care and began flying with vulnerable passengers myself," Cawley said. The way the service works is like a passenger is flying with a loved one as they purchase an additional ticket for a companion and pay for their return as well as a fee starting at $275.Travelers Care will take pictures of the child or vulnerable passenger along the journey and send updates using WiFi. They let their family know when they have eaten to give them peace of mind and keep them informed on every step of the way. There are several reasons why these incidents occur, Cawley said, with the reason often boiling down to staff deviating from airline policies and procedures in difficult circumstances. "There may not be enough people there to assist, or staff who work long hours and are fatigued tend to make mistakes," she said.It can also be as a result of ineffective communication by not documenting or sharing information between agents. This causes confusion and can result in children being let off planes alone or left wandering in baggage-reclaim areas.Flight attendants may be on their last leg home and mistakenly abandon an unaccompanied minor thinking other staff will be responsible for the handover, Cawley said.In other scenarios, an older child might take off their lanyard identifying them as an unaccompanied minor so they blend in with other passengers. Read the original article on Business Insider.....»»

Category: topSource: businessinsiderNov 6th, 2022

Ex-flight attendant: Yes, airlines lose children more than you"d think - but I help families at their darkest moment

Children traveling alone become a second priority when airlines face disruption, says former flight attendant Shelly-Ann Cawley. Shelly-Ann Cawley traveled with her niece to London to test out her business idea.Travelers Care Airlines 'frequently' lose unaccompanied children amid disruption, a former flight attendant says. Shelly-Ann Cawley quit her job after witnessing vulnerable passengers being left uncared for. She says it's not safe for children to travel alone as they too often become a second priority. Thousands of travelers have had their flights canceled, delayed and their luggage lost partly because of staff shortages amid this summer's travel chaos. In some instances, children are suffering the consequences as a result of the pandemonium. American Airlines lost a 12-year-old child traveling alone at Miami airport last month and shut down the terminal to find her. In the same month, the airline canceled a 10-year-old's flight but failed to inform her parents. A former flight attendant, who has more than 20 years of experience in the industry, told Insider it is "very common" for unaccompanied children to go missing or be left uncared for. "Airlines try to minimize and cover it up but it happens pretty frequently and I've seen it across all airlines," Shelly-Ann Cawley says."It happens more than people think or know. At this point of time and during the pandemic when there are irregular operations, the child becomes a second priority." Cawley, who has worked for five airlines, says it's not entirely safe for children to fly alone as there have been so many bad situations that have gone unreported. Most airlines outsource care of unaccompanied minors to agency workers, which she says can cause issues. "It happens all the time because of misinformation and a breakdown in communication. If they don't have access to the system the airline is using, staff go off of what someone has said." After witnessing issues with unaccompanied minors and vulnerable passengers throughout her career, Cawley decided to set up her own company, Travelers Care, three years ago to help them travel safely.She had a bad experience when her mother was traveling alone from Jamaica back to the US. She needed to use the restroom but there was no one there to assist her.In another situation, a passenger was dropped off at the airport but appeared to have Alzheimer's and was just left at the airport and expected to be able to travel alone. "That was the last straw for me, so I quit my job and started Travelers Care and began flying with vulnerable passengers myself," Cawley said. The way the service works is like a passenger is flying with a loved one as they purchase an additional ticket for a companion and pay for their return as well as a fee starting at $275.Travelers Care will take pictures of the child or vulnerable passenger along the journey and send updates using WiFi. They let their family know when they have eaten to give them peace of mind and keep them informed on every step of the way. There are several reasons why these incidents occur, Cawley says, with the reason often boiling down to staff deviating from airline policies and procedures in difficult circumstances. "There may not be enough people there to assist, or staff who work long hours and are fatigued tend to make mistakes."It can also be as a result of ineffective communication by not documenting or sharing information between agents. This causes confusion and can result in children being let off planes alone or left wandering in baggage reclaim.Flight attendants may be on their last leg home and mistakenly abandon an unaccompanied minor thinking other staff will be responsible for the handover, Cawley says.In other scenarios, an older child might take off their lanyard identifying them as an unaccompanied minor so they blend in with other passengers. Read the original article on Business Insider.....»»

Category: topSource: businessinsiderNov 6th, 2022

Elon Musk ruthlessly fired Twitter CEO Parag Agrawal. He"s the latest in a long line of Silicon Valley giants to face Musk"s wrath, from Jeff Bezos to Mark Zuckerberg.

Musk is known for his fiery temper and cutthroat tweets. Just hours after taking ownership of Twitter, he fired CEO Parag Agrawal. Kevin Dietsch, Carina Johansen, and Tobias Hase/Picture Alliance, all via Getty Images Elon Musk fired Twitter CEO Parag Agrawal on his first day of owning the company. Musk is known for his fiery temper and cutthroat tweets and has clashed with many of tech's biggest players. He's targeted people including Jeff Bezos, Mark Zuckerberg, and Bill Gates. Parag AgrawalKevin Dietsch/Getty ImagesMusk and Twitter CEO Parag Agrawal met for a meal in March. "Great dinner :)," Musk said in a text message after."Memorable for multiple reasons," Agrawal texted back. "Really enjoyed it."But eight months later, Musk took ownership of Twitter and one of his first moves was firing Agrawal and a number of other top execs.Their relationship hadn't taken long to sour.Musk had been set to join Twitter's board in the spring after becoming the company's biggest shareholder.But he tweeted on April 9 that some of Twitter's most-followed accounts "tweet rarely and post very little content," asking: "Is Twitter dying?"Agrawal understandably didn't like the tweet and told Musk that "it's not helping me make Twitter better in the current context.""What did you get done this week?" Musk shortly after. "I'm not joining the board. This is a waste of time. Will make an offer to take Twitter private."Musk then made an offer to buy Twitter for $54.20 a share, and said that if the deal didn't go through, "given that I don't have confidence in management nor do I believe I can drive the necessary change in the public market, I would need to reconsider my position as a shareholder." Without the changes Musk sought, Twitter was "simply not a good investment," he wrote.Twitter agreed to the deal on April 25.But just weeks later, Musk appeared to be hesitant about the deal, tweeting that he'd put it "on hold" until Twitter gave him more data related to the number of bots on the platform.When Agrawal posted a thread on Twitter explaining why Musk's plan to survey the number of bots on the platform was flawed, Musk responded with a poop emoji.In July, Musk sent a letter to Twitter terminating the deal, claiming that the social-media giant had withheld or distorted data on the number of bot accounts on the platform.Within days of Musk terminating the deal, Twitter sued him to force him to complete the deal, accusing him of "refusing to honor his obligations."Musk countersued later in July, alleging that the company intentionally miscounted the number of spam accounts as part of what he called "its scheme to mislead investors about the company's prospects."After months of Musk trying to abandon the deal, his lawyers sent Twitter a letter renewing the original offer on October 4.Musk and Twitter came close to agreeing a deal at a roughly 8% discount for the tech mogul, but the talks fell through after the two sides clashed, with Musk's attorney saying that Twitter's executives and board wanted "all kinds of things" in the renegotiated deal that the billionaire refused to accept.The deal final went through on the evening of October 27, just hours before the deadline given to Musk by a judge.One of the tech mogul's first moves was to fire Agrawal. The same evening, Musk also ousted CFO Ned Segal, chief legal officer Vijaya Gadde, and general counsel Sean Edgett, sources told Insider.Mark ZuckerbergPhoto by Sven Hoppe/Picture Alliance via Getty ImagesMusk has bashed Facebook for years, telling his followers to delete Mark Zuckerberg's social media site and even suggesting it was partly to blame for the US Capitol insurrection.One of Musk and Zuckerberg's first known clashes was in September 2016, when a SpaceX rocket that was meant to take a Facebook satellite into space exploded during testing at a launch site in Florida. This destroyed the satellite, set to be Facebook's first to go into orbit.Zuckerberg wrote on Facebook at the time that he was "deeply disappointed to hear that SpaceX's launch failure destroyed our satellite that would have provided connectivity to so many entrepreneurs and everyone else" across Africa."The problem isn't the money; it's that now it may take longer to connect people," he added.Two years later, Musk said it was "my fault for being an idiot" and said SpaceX gave Facebook a free launch to make up for it.In 2017, Zuckerberg, a huge proponent of AI said that he had "pretty strong opinions" on Musk's anxieties around the topic. He said that "people who are naysayers and try to drum up these doomsday scenarios" were "really negative, and in some ways, I actually think it's pretty irresponsible."Musk responded on Twitter, calling Zuckerberg's knowledge of AI "limited."Following the Cambridge Analytica scandal, Musk deleted the Facebook pages of Tesla and SpaceX in 2018."It's not a political statement and I didn't do this because someone dared me to do it," Musk tweeted. "Just don't like Facebook. Gives me the willies."Musk has also urged his own followers to delete their Facebook accounts, calling the platform "lame" and saying that "Facebook sucks."On January 6, 2021, Musk issued perhaps his most damning criticism of Facebook yet.After a mob of President Donald Trump's supporters stormed the US Capitol, Musk tweeted a meme linking the riots to Facebook.—Elon Musk (@elonmusk) January 7, 2021While avoiding Facebook, Musk has instead flocked to rival social-media site Twitter, where he has more than 111 million followers, making him one of its most-followed users.Now that he's bought the platform, he will finally be in direct competition with Zuckerberg.Jeff Bezosaul Ellis - Pool/Getty ImagesMusk and Jeff Bezos, who both run rocket companies, have been rivals for years – and more recently Musk has booted the Amazon founder off top spot as the world's richest person.Five years after launching Amazon, Bezos created Blue Origin in 2000.But Musk was hot on his heels, launching SpaceX in 2002.Over the years, the two have clashed over lawsuits, patents, and rocket launches.In 2013, Blue Origin and United Launch Alliance filed a formal protest after SpaceX tried to get exclusive use of a NASA launchpad.Musk said the move was a "phony blocking tactic" and told Space News that Blue Origin had "not yet succeeded in creating a reliable suborbital spacecraft, despite spending over 10 years in development." NASA ultimately sided with SpaceX.The next year, Blue Origin was granted a patent for drone ships, which are used to land rocket boosters. SpaceX petitioned to invalidate the patent, which would have meant that SpaceX would have to pay to use the technology. A judge sided with SpaceX and Blue Origin withdrew most of the patent's claims.In 2015, Bezos uploaded a video to Twitter of a reusable rocket landing, calling it "the rarest of bears." In a scathing response, Musk said that a SpaceX rocket had done six suborbital flights three years prior and was "still around."Musk had also trolled Bezos for allegedly copying some of his ideas, such as when Amazon announced plans to launch more than 3,000 internet satellites and when it acquired self-driving-car startup Zoox. Musk's electric car company, Tesla, is also working on self-driving technology, though its vehicles are not yet fully autonomous.Bezos, for his part, has poked fun at Musk's ambitions of populating Mars. People who want to live on the red planet should "go live on the top of Mount Everest for a year first and see if you like it, because it's a garden paradise compared to Mars," he said at a lecture in early 2019.In an interview with The New York Times in 2020, Musk complimented his rival but appeared to imply that Bezos was too old to make progress on space travel, even though there's only a seven-year age gap between the two tech moguls.Speaking about Blue Origin, Musk said that "the rate of progress is too slow and the amount of years he has left is not enough, but I'm still glad he's doing what he's doing with Blue Origin."In April 2021, NASA named SpaceX the sole recipient of a $2.9 billion contract to make lunar landers for humans to return to the moon for the first time in more than 50 years. Blue Origin filed a 50-page protest, calling the decision "flawed," and later filed a lawsuit against NASA, but the court ultimately ruled against Blue Origin. Musk later quipped on Twitter that Bezos had stepped down as Amazon CEO in July 2021 "to pursue a full-time job filing lawsuits against SpaceX."Since the start of 2021, Bezos and Musk have been sparring to claim the top spot as the world's richest person. Bezos had held the title since late 2017, but Musk overtook him for the first time in January 2021. The two have swapped places a few times, but Musk is now firmly in the top spot, with a fortune of around $195 billion, per estimates by Bloomberg.Bezos sits in fourth place with around $112 billion, behind LVMH's Bernard Arnault and the Adani Group's Gautam Adani.Bill GatesBill Gates discusses his new book 'How To Prevent The Next Pandemic' onstage at 92Y on May 03, 2022 in New York City. (Photo by Michael Loccisano/Getty Images)Michael Loccisano/Getty ImagesBill Gates and Musk have argued over electric cars, the coronavirus, and climate change.Musk was a vocal opponent of lockdown measures throughout the pandemic, even filing a lawsuit against Alameda County, California, for making Tesla temporarily stop manufacturing at its Fremont factory.He also expressed his hesitancy to get vaccinated, promoted the malaria drug hydroxychloroquine as a treatment, and suggested that data on coronavirus deaths was distorted.Gates, in contrast, pivoted his focus during the pandemic to pump money into coronavirus research and try curb the spread of misinformation."Elon's positioning is to maintain a high level of outrageous comments," Gates told CNBC in July 2020. "He's not much involved in vaccines ... I hope that he doesn't confuse areas he's not involved in too much."Shortly after, Musk jokingly tweeted: "The rumor that Bill Gates & I are lovers is completely untrue." In an interview with The New York Times, he called Gates a "knucklehead."Gates told a YouTuber in February 2020 that he had recently bought his first electric car, a Porsche Taycan. Musk responded to a tweet about the interview, saying his conversations with Gates had been "underwhelming." In another tweet later that year, Musk tweeted that Gates had "no clue" about electric trucks after the Microsoft cofounder questioned whether it was practical to turn them fully electric.Gates also doesn't appear fully supportive of the space missions that tech moguls including Musk and Bezos are pumping billions into."I'm not a Mars person ... I don't think rockets are the solution. But maybe I'm missing something there," he said. He added that he wasn't going to fork out for a ticket on a space flight "because my foundation can buy measles vaccines and save a life for $1,000."Gates also warned people not to be sucked in by Musk's promotion of Bitcoin, advising people who "have less money than Elon" to be careful when investing in the cryptocurrency.Musk also posted a tweet – which he has since deleted – appearing to mock Gates' weight in a argument over Gates allegedly shorting Tesla stock."There's no need for him to be nice to me," Gates told The BBC in May.But Gates has also praised Musk.In a podcast interview with The New York Times' Kara Swisher in 2021, Gates said that what Musk has accomplished with Tesla is "one of the greatest contributions to climate change anyone's ever made.""Underestimating Elon is not a good idea," he said.He also told YouTuber Hugo Décrypte: "I like him. I think he does great work. I don't know him very well.""Bill is an opinionated guy and so is Elon," Merlin Eller, a former Microsoft employee and coauthor of "Barbarians Led By Bill Gates," told The New York Post, adding that their argument "doesn't surprise me.""But I don't think Bill particularly likes it," Eller added.Tim CookCook at Code in 2022.Jerod Harris/Getty Images for Vox MediaTim Cook swore at Musk after he asked to be the CEO of Apple, according to a book.In roughly 2016, Musk and Apple CEO Tim Cook had a phone call about Apple potentially acquiring Tesla, according to Tim Higgins' 2021 book "Power Play: Tesla, Elon Musk, and the Bet of the Century."Higgins wrote that Musk would only agree to the deal if Cook let him become CEO of Apple, citing people familiar with Musk's version of events. "Fuck you," Cook replied and hung up, per the book."It's hard to imagine Musk was serious about wanting to be CEO of Apple," Higgins added, noting that it was hard to tell whether Musk's remarks about the phone call were accurate. Musk has denied the book's claims."Cook & I have never spoken or written to each other ever. There was a point where I requested to meet with Cook to talk about Apple buying Tesla," Musk tweeted in response to the report."There were no conditions of acquisition proposed whatsoever. He refused to meet."Musk has clashed with people outside the tech sphere, tooFormer President Donald Trump speaks at a rally in Wilkes-Barre, Pa., Saturday, Sept. 3, 2022.Mary Altaffer/APMusk isn't afraid to argue with anyone.In 2018, Musk called a British diver who participated in the rescue of 13 people from a flooded cave system in Thailand a "pedo" and a "child rapist," leading to a defamation lawsuit.He has also clashed with short-seller David Einhorn, the president of Greenlight Capital, who is usually scathing in his notes about Tesla. Musk sent Einhorn a box of "short shorts" in the post.Musk has often sparred with politicians and lawmakers, including with Senator Elizabeth Warren over taxes and with officials from Alameda County over lockdown measures.Musk has had a rocky relationship with former president Donald Trump, too.Trump said Musk had told him that he'd voted for him, but Musk went on to say at a tech conference in May that he had never voted Republican. Trump called the tech mogul a "bullshit artist."Though Musk has hinted that Trump could return to Twitter, including saying that his ban from the platform following the January 6 Capitol siege was "foolish to the extreme," Musk wants Trump to exit politics."I don't hate the man, but it's time for Trump to hang up his hat & sail into the sunset," he said in July.Some tech giants have escaped unscathedSir Richard BransonVirginSome tech giants appear to have never clashed with Musk, and are even seemingly friends with the mogul.Shortly after Musk announced he planned to buy Twitter, he had a phone call with Microsoft CEO Satya Nadella, though it's not clear what they discussed. Musk spoke to former Twitter CEO Jack Dorsey, FTX founder Sam Bankman-Fried, and billionaire Larry Ellison about his Twitter plans.Musk also appears to have a close relationship with Virgin Group founder Richard Branson, whom he visited at his home ahead of Virgin Galactic's first flight with a full crew, which Branson was on board, in July 2021.Read the original article on Business Insider.....»»

Category: dealsSource: nytNov 5th, 2022

Futures Jump On China Reopening Rumors Ahead Of Key Jobs Report

Futures Jump On China Reopening Rumors Ahead Of Key Jobs Report US futures jumped and the Nasdaq 100 was poised to trim its biggest weekly drop since the start of the year as optimism about China’s reopening boosted Wall Street futures despite the looming risk of another hotter-than-expected payrolls report. As reported earlier, Chinese stocks in Hong Kong headed for their best week since 2015, and the yuan strengthened amid fresh speculation that Beijing was set to ease covid-zero policies. The frenzy was sparked earlier this week on unverified social media posts indicating Beijing could be preparing to exit the strict Covid zero policy. There's a flurry of new market-friendly headlines adding fuel to the rally, which boosted US-listed Chinese stocks while miners led gains in Europe as commodities rallied, while luxury stocks also got a boost. After closing at the lowest level since July 2020 on Thursday, as tech stocks fell out of favor this year as the Federal Reserve tightened its monetary policy, Nasdaq 100 contracts rose 0.8% by 5 a.m. in New York after the tech-heavy gauge plunged 7.4% this week, erasing $1.1 trillion in market capitalization. S&P 500 futures gained 0.7%, putting the underlying gauge on track to pare a 4.6% weekly decline -- the steepest since September. In premarket trading, US-listed Chinese stocks like Alibaba Group Holdings Ltd., Inc., and Baidu Inc. surged as China-linked sentiment got a lift after Bloomberg News reported China is working on plans to scrap a system that penalizes airlines for bringing virus cases into the country, a sign that authorities are looking for ways to ease the impact of the Covid Zero policy.  Cloud software stocks dropped in premarket trading after revenue forecasts from peers Atlassian and Twilio fell short of expectations, triggering analyst downgrades. Atlassian falls 23% in premarket trading, the stock is set for its biggest drop since its debut; Twilio fell as much as 27% in premarket trading; the stock is set for its biggest drop since May 3, 2017.  Here are some of the other notable premarket movers: The conservative-targeting money processor PayPal fell 8.3% in premarket trading after the payments platform cut its forecast for annual revenue amid a slowdown in spending. Analysts note that a strong dollar and other macroeconomic headwinds are weighing on the company’s forecast. Block Inc. shares surge 14% in US premarket trading after the digital payments company’s adjusted Ebitda beat expectations and boosted optimism that the company can weather a slowdown in the economy. Brokers in particular singled out the performance of the firm’s Cash App business, saying its potential isn’t fully recognized by investors. DoorDash jumps 11% in premarket trading after the food delivery platform topped revenue estimates, driven by strong appetite for takeout. Analysts noted that demand remained resilient and the company does not seem to be affected by inflationary and macro headwinds. Coinbase shares rallied as much as 9.1% in US premarket trading, with analysts saying that the cryptocurrency platform provider’s growth in subscription revenue and a narrower loss were reasons for optimism. These positives showed that the company’s efforts to control costs were working, even as trading volume was underwhelming as expected due to the slump in prices of digital currencies this year. Kratos forecast adjusted Ebitda for the fourth quarter that missed the average analyst estimate, as the defense and security company faces hiring challenges and supply-chain disruptions. Shares declined 9.3% in US postmarket trading.. Twilio fell as much as 22% in premarket trading, after the infrastructure software company gave a fourth-quarter revenue forecast that came in below estimates. Analysts noted that the company’s analyst day left them wanting as it “raised new concerns” instead of extinguishing existing ones. Focus next will turn to US payrolls data at 830am ET on Friday, where 195,000 jobs are expected for October, compared with 263,000 in September. Unemployment rate projected at 3.6% (our payrolls preview is here). The US two-year yield topped 4.75% for the first time since 2007 after a key segment of the curve reached an extreme of inversion not seen since the 1980s, an anomaly that historically preceded economic downturns. “Key focal point could be the US NFP release tonight which could provide a better sense of tightening trajectory and the eventual peak of terminal rates,” said Fiona Lim, senior currency analyst at Malayan Banking Berhad in Singapore. “Investors chase that flickering light at the end of the Covid-Zero tunnel,” said Stephen Innes, a managing partner at SPI Asset Management. “Today’s numbers need to be viewed in the light of other labor market statistics that shows labor demand holding up,” said Stuart Cole, head macro economist at Equiti Capital. “The concerns over still strong inflationary pressures will be trumping any meaningful easing that the labor market might be pointing to.” Chair Jerome Powell left little doubt that he’s prepared to push interest rates as high as needed to stamp out inflation after the Fed raised rates by 75 basis points for the fourth time in a row. Traders will parse jobs data due later on Friday for signs of a slowing labor market, which could convince the bank to adopt a less hawkish stance. Swaps that reference future Federal Reserve meetings indicate an expected peak policy rate above 5.14% around mid-2023. “We think the Fed is much closer to pausing than the market is pricing and much closer than what they’re trying to convey,” said Isaac Poole, chief investment officer at Oreana Financial Services, who expects the US central bank to end hiking by December or January. “Maybe we’ll see a bit more near-term volatility, but I think there are real opportunities for upside in equities over the next 12 months,” he told Bloomberg TV. European stocks rallied for the first time in the past three sessions on optimism about China’s reopening. Euro Stoxx 50 rallies 1.6%. CAC 40 outperforms peers, adding 1.7%, IBEX lags. Miners, consumer products and chemicals are the strongest performing sectors. Shares with high business exposure to China rallied the most on Friday as authorities were said to be making efforts to ease the impact of their Covid-Zero policy. Europe’s automobile and parts subsector outperformed the Stoxx 600 index, rising as much as 2.0%. Volkswagen, Mercedes-Benz, Ferrari are among the biggest contributors to the sector advance. European luxury stocks also jumped as key market China is said to be preparing a plan to end a system that penalizes airlines for bringing virus cases into the country. Swatch Group is among the best performing rising as much as 3.6%, Richemont +3.3%, Hermes International +2.3%, Burberry +1.3%, Christian Dior +2%, LVMH +1.7%, Pandora +2.6% Italian luxury stocks also jumped with Moncler +2.7%, Tod’s +1.6% and Salvatore Ferragamo +2.6%. Here are some of the biggest European movers: Europe’s basic resources sector is the best-performing subindex in the Stoxx 600 benchmark as iron ore heads for its first weekly gain in two months, with traders buying on speculation China may be planning to remove some Covid Zero restrictions. KGHM leads advances, rising 10%, Anglo American +9.4%, Rio Tinto +7% Andritz shares jump as much as 11%, the most since July, after results from the hydropower station equipment supplier that analysts said were “excellent” and show the company’s resilience to a tough macro environment GN Store Nord climbs as much as 15% after company notified that William Demant Invest has increased its aggregate holding of shares to above 10% of the share capital and voting rights in company. Rovi slides as much as 13% with Jefferies flagging that the Spanish pharmaceutical company’s guidance for 2023 as well as 9-month Ebitda missed consensus estimates. Leonardo declines as much as 8.4% as worries over inflation overshadow the Italian aerospace technology company’s beat on 3Q Ebita and revenue and its strong orders. Kering jumps as much as 5.5% after a report that the French company is in advanced talks to buy Tom Ford. Enel falls as much as 3.5% after the Italian power utility cut its adjusted net guidance for the year, partly reflecting a decline in hydroelectric power generation. Meanwhile, European Central Bank President Christine Lagarde said interest rates may need to be lifted to restrictive levels to drag inflation back to the 2% target. Bank of England Chief Economist Huw Pill said the BOE is trying to strike a balance between bringing inflation back to target and preventing an unnecessarily deep recession by raising interest rates too aggressively. “Our view has been for a while that the only way central banks can credibly tame inflation is through tighter financial conditions and slower growth,” Barclays analysts wrote in a note. “Chairman Powell made it clear that over tightening may be a less costly option over the long run than doing too little. So as it stands, we find few reasons to stop worrying about a hard landing.” Earlier in the session, Asian stocks rebounded as China and Hong Kong staged a strong comeback amid speculation that China is poised to exit its stringent Covid-zero policy. The MSCI Asia Pacific Index gained as much as 1.6%, lifted by consumer discretionary and financial shares. Chinese stocks in Hong Kong capped their best week since 2015 as shares linked to reopening jumped amid fresh signs of easing Covid restrictions. Hong Kong’s benchmark Hang Seng Index saw the biggest weekly jump since 2011 and China’s CSI 300 Index capped its best week since mid-2020. The rally follows days of speculation on the back of unverified social media posts detailing a reopening plan. While similar Chinese rallies have all fizzled in recent months, bulls are now betting that some of the world’s lowest valuations have left the nation’s shares primed to surge on any hint of good news. Separately, Chinese President Xi Jinping told German Chancellor Olaf Scholz he opposed the use of nuclear force in Europe, in his most direct remarks yet on the need to keep Russia’s war in Ukraine from escalating. Part of China's gains were also spurred by tech companies, with a gauge of tech stocks listed in Hong Kong surging more than 7% after Bloomberg News reported progress in efforts to prevent delisting of hundreds of Chinese stocks from US exchanges. US audit officials completed their first on-site inspection round of Chinese companies ahead of schedule. But the recent gains might not sustain, according to market watchers.  “Market dynamics remain relatively subdued despite some short-lived excitement over chatter around Covid-Zero policy changes,” Morgan Stanley strategists including Laura Wang wrote in a note. She expects near-term volatility to “stay high with complexity around Covid relaxation.” Gains in other Asian markets were relatively subdued, with Japanese shares underperforming the region as the market returned from a holiday. The Asian stock benchmark was poised for a weekly gain of more than 2%, the first in four weeks, as the reopening boost in China offset downside risks from further monetary tightening by the Federal Reserve. Still, the gauge is down about 28% this year In FX, the Bloomberg Dollar Spot Index slipped 0.5% after rising 0.7% Thursday and the dollar weakened against all of its Group-of-10 peers, in a commodity-currency led advance. DKK and EUR are the weakest performers in G-10 FX, AUD and NZD outperform. The euro advanced after slumping all other trading days this week. Bunds were steady while Italian bonds inched up The pound rebounded from a two-week low of 1.1150 per dollar and gilts inched up, led by the belly. Money markets pared pricing for BOE hikes by up to 10bps. BOE Chief Economist Huw Pill said the Bank of England is trying to strike a balance between bringing inflation back to target and preventing an unnecessarily deep recession by raising interest rates too aggressively. Pill speaks again later on Friday The Australian dollar was the best G-10 performer. The currency rose by as much as 1.2% versus the dollar, and snapped six straight days of declines as Chinese stocks and iron ore prices surged amid China reopening speculation. Australia’s bonds bounced back with RBA’s quarterly monetary policy statement underscoring the central bank’s expectation it will soon reach peak rates even at a modest pace of hikes In rates, the Treasury curve flattened as yields were between 3bps lower and 2bps higher from yesterday’s close while Germany’s 5y30y yield curve inverts for the first time since late September. Treasury yields slightly cheaper vs Thursday’s close with front-end underperforming -- 2-year touched 4.75%, new multiyear high -- as market braces for the October jobs report at 8:30am New York time. 2-year yield rose as much as 3.7bp, lagging rest of the curve; 10-year little changed near 4.16% with bunds slightly outperforming and gilts slightly lagging. Front-end underperformance continues to flatten 2s10s spread, which reached -61.9bp, new generational extreme; in Europe, German 5s30s curve inverts for the first time since end of September. Estoxx50 higher by almost 2% into early US session while S&P 500 futures climb 0.8%, paring Thursday’s drop; WTI futures up 3.5%. October jobs report expected to print 195k headline number (whisper number is 231k) with unemployment rate at 3.6%. Price action rangebound in the overnight session, also across core European bonds, while stocks have rallied, led by Estoxx50. UK bonds fell after Andrew Hauser, executive director for markets at the BOE, said the central bank will outline how it will unwind its recent emergency gilt purchases “shortly.” In commodities, crude futures rally. WTI up 3% to trade near $91. Brent rises 2.6% to top $97 amid optimism a China will boost oil demand; Commodities are also bolstered by the USD's pullback and. Saudi Arabia set December Arab light crude OSP to Asia at Oman/Dubai + USD 5.45/bbl, while it set OSP to NW Europe at ICE Brent + USD 1.70/bbl and to the US at ASCI + USD 6.35/bbl. Spot gold has struggled to surpass the USD 1650/oz mark where its 21-DMA lies just above at USD 1651.7/oz, while base metals are deriving broad support on the China/COVID narrative. Bitcoin has broken out of the last few sessions tight parameters and resides towards the top end of this range just above the USD 20.5k mark. Looking to the day ahead now, the main highlight will be the US jobs report for October. Meanwhile in Europe, there’s data on German factory orders, French industrial production and Euro Area PPI for September, alongside the final services and composite PMIs for October. Central bank speakers include ECB President Lagarde, Vice President de Guindos, Bundesbank President Nagel, the Fed’s Collins and BoE Chief Economist Pill. Market Snapshot S&P 500 futures up 0.3% to 3,740.50 STOXX Europe 600 up 0.7% to 412.46 MXAP up 1.2% to 139.46 MXAPJ up 2.3% to 449.33 Nikkei down 1.7% to 27,199.74 Topix down 1.3% to 1,915.40 Hang Seng Index up 5.4% to 16,161.14 Shanghai Composite up 2.4% to 3,070.80 Sensex down 0.2% to 60,727.51 Australia S&P/ASX 200 up 0.5% to 6,892.46 Kospi up 0.8% to 2,348.43 German 10Y yield down 1% to 2.22% Euro up 0.3% to $0.9774 Brent Futures up 2% to $96.54/bbl Gold spot up 1.1% to $1,647.66 U.S. Dollar Index down 0.36% to 112.52 Top Overnight News from Bloomberg ECB President Christine Lagarde said interest rates may need to be lifted to restrictive levels to drag inflation back to its 2% target Inflation in the euro zone will likely remain above the European Central Bank’s target for an extended period, raising the risk of a price-wage spiral, ECB Vice-President Luis de Guindos said in a speech German factory orders continued to decline in September, adding to concerns that Europe’s largest economy is slipping into recession as it struggles with surging energy costs. Demand fell 4% from the previous month, a steeper drop than the 0.5% median estimate in a Bloomberg poll of economists and accelerating from a revised 2% decrease in August A Federal Reserve Bank of New York experiment has found that a central bank digital currency using distributed ledger technology could reduce the time it takes to settle foreign exchange transactions from two days to under 10 seconds, a top New York Fed official said Cash is king, with investors fleeing to the safety of cash funds at the fastest pace since the coronavirus pandemic as the Federal Reserve remains firmly hawkish, according to strategists at Bank of America Corp A more detailed look at global markets courtesy of Newsquawk Asia-Pac stocks were mixed with Chinese stocks rallying on unverified reopening rumours, although the rest of the region was contained after the wave of central bank rate hikes and ahead of the NFP jobs data. ASX 200 was kept afloat by strength in the commodity-related sectors although gains were limited by weakness in defensives and the top-weighted financial sector, while the RBA’s quarterly Statement on Monetary Policy provided little in the way of fresh insight and included a downgrade to growth projections. Nikkei 225 was hit on return from holiday and reacted to the recent FOMC and Powell’s hawkish remarks. Hang Seng and Shanghai Comp rallied with the Hong Kong benchmark spearheaded by tech and with EV makers boosted following a jump in BYD’s new energy vehicle sales, while sentiment was also boosted as US audit inspectors finished on-site China work ahead of schedule and amid unverified rumours of China reopening. Top Asian News US audit inspectors finished on-site China work ahead of schedule, according to Bloomberg. Chinese President Xi met with German Chancellor Scholz and said as big nations with influence, China and Germany should work together all the more in times of change and turmoil to make a greater contribution to world peace and development, according to state media. German Chancellor Scholz said his meeting with Chinese President Xi is at a time of big tension and that the Russian war on Ukraine brings big problems for rule-based order, while they will talk about Europe-China relations and the fight against climate change and world hunger. Scholz added they will also talk about how to develop economic relations and on topics where their perspectives are different. Japan's government is said to issue JPY 22.8tln in bonds for the extra budget with total issuance for FY22/23 revised upward to a record JPY 62.5tln, according to Reuters. RBA Statement on Monetary Policy said the board expects rates will need to increase further and policy is not on a pre-set path, while they will hike in larger steps or pause if considered necessary. Furthermore, the RBA cut economic growth forecasts in which it sees GDP at 2.9% in December 2022, 1.4% in December 2023 and 1.6% in December 2024, while it lifted the inflation forecast which it sees at 8.0% in December 2022, 4.7% in December 2023 and 3.2% in December 2024. China is working on a plan to scrap COVID flight suspensions, according to Bloomberg. China's Health Authorities are to hold a presser on targeted COVID prevention on November 5th at 15:00 local time (07:00GMT/03:00ET). European bourses are firmer across the board as the complex benefits from further rumours around an easing of China's COVID policy, with a presser on prevention due on the weekend; Euro Stoxx 50 +1.4%. Additional upside occurred in wake of upward revisions to the regions PMI metrics; however, the magnitude of this was limited as internal commentary remained downbeat and the metrics are still in contractionary territory. Stateside, futures are firmer across the board with magnitudes a touch more contained vs Europe, ES +0.7%, as the region awaits the NFP print. Top European News Rolex Lifts Prices Again in Europe as US Dollar Stays Strong German Factory Orders Accelerate Drop as Recession Looms EU’s Breton Urges Carmakers to Keep Producing Combustion Engines Paschi Completes Full Rights Offer Subscription, Shares Fall GN Store Nord Shares Soar as Demant Invest Raises Holding Naspers Surges in Johannesburg on China Reopening Hopes FX DXY has pulled back from overnight peaks, where it tested but failed to attain 113.00; a pullback in the context of constructive overall sentiment amid China-COVID rumours/reports and upward PMI revisions. Antipodeans outperform given base metal action on the mentioned COVID rumours, a narrative which has also buoyed the Yuan which itself was subject to a firmer-than-expected Yuan midpoint. EUR/USD has been unable to reclaim 0.98 despite favorable PMI revisions and the USD's pullback; note, substantial OpEx lies between 0.9790-0.9800. Cable was unreactive to the BoE's Chief Economist reiterating lines from Bailey in pushing-back on market pricing; nonetheless, the Pound has eclipsed 1.12 and is among the outperformers following Thursday's underperformance. Fixed Income Core benchmarks are little changed overall with USTs essentially flat on the session and yields holding within recent parameters as we count down to the NFP print. Bund has trimmed initial 50 tick upside following remarks from ECB's Lagarde which incl. hawkish undertones on the wage front, German benchmark now little changed overall. In contrast, Gilts continue to slip and are lower by 50 ticks around 101.50 post-Pill highlighting that recent turmoil has not distracted them from their QT goals. Commodities Commodities are bolstered amid the USD's pullback and on further reopening rumours re. China WTI and Brent front-month futures are firmer on the day with the former just under USD 91/bbl and the latter around USD 97.00/bbl. Saudi Arabia set December Arab light crude OSP to Asia at Oman/Dubai + USD 5.45/bbl, while it set OSP to NW Europe at ICE Brent + USD 1.70/bbl and to the US at ASCI + USD 6.35/bbl. MMG said it has been forced to commence a progressive slow-down of its Las Bambas operation amid disruptions due to blockades by communities, while it continues to work with the government of Peru and communities along the site's logistic route. US and allies have reached agreement on which sales of Russian oil will be subject to a price cap, WSJ reports; "Each load of seaborne Russian oil will only be subject to the price cap when it is first sold to a buyer on land, meaning resales of the same oil won’t have to fall under the cap", according to WSJ sources. Spot gold has struggled to surpass the USD 1650/oz mark where its 21-DMA lies just above at USD 1651.7/oz, while base metals are deriving broad support on the China/COVID narrative Geopolitics US officials have no clear timing for when North Korea might conduct a nuclear test and would like to see China and Russia use their leverage on North Korea to head off a nuclear test. Furthermore, the US is prepared to engage directly with North Korea and has sought to communicate with North Korea in private channels and through third parties, while it rejects the notion that the international community should treat North Korea as a nuclear power, according to a senior US administration official. At least 180 North Korean warplanes take off in apparent show of force, via Yonhap; subsequently, South Korean has scrambled around 800 jets. Taiwan Defence Ministry says 12 Chinese air force planes crossed the Taiwanese Strait Median Line on Friday, via Reuters. US Event Calendar 08:30: Oct. Change in Private Payrolls, est. 200,000, prior 288,000 08:30: Oct. Change in Nonfarm Payrolls, est. 195,000, prior 263,000 08:30: Oct. Change in Manufact. Payrolls, est. 12,000, prior 22,000 08:30: Oct. Unemployment Rate, est. 3.6%, prior 3.5% 08:30: Oct. Underemployment Rate, prior 6.7% 08:30: Oct. Labor Force Participation Rate, est. 62.3%, prior 62.3% 08:30: Oct. Average Hourly Earnings MoM, est. 0.3%, prior 0.3% 08:30: Oct. Average Hourly Earnings YoY, est. 4.7%, prior 5.0% 08:30: Oct. Average Weekly Hours All Emplo, est. 34.5, prior 34.5 DB's Jim Reid concludes the overnight wrap It’s been another rough 24 hours in markets, with risk assets continuing to struggle after Fed Chair Powell’s Wednesday statement that “the ultimate level of interest rates will be higher than previously expected”. Indeed, fed funds futures are now pricing in their most hawkish expectations to date, with terminal rate expectations closing above 5.1% for the first time. This fresh bout of hawkishness served to knock equities yet again, with the S&P 500 (-1.06%) building on the previous day’s losses to fall for a 4th consecutive session. That brings its losses for the week to -4.64%, and the effects have been particularly pronounced among the more interest-sensitive sectors like tech. For example the NASDAQ (-1.73%) is now on track for its second-worst weekly performance since March 2020, having lost -6.84% over the last four days. Furthermore, the FANG+ index of megacap tech stocks fell a further -1.53% yesterday, meaning that it’s now down by over -48% since its peak exactly a year ago today. If that wasn’t bad enough, a number of recessionary indicators were flashing with increasing alarm yesterday, and the 2s10s Treasury yield curve flattened by another -5.0bps to -57.3bps. That’s the most inverted that curve has been since 1982, and bear in mind that it’s inverted prior to every single one of the last 10 US recessions, so a concerning sign if you value the yield curve as a recession indicator. That push even deeper into inversion territory came as the 2yr yield rose by +9.4bps yesterday, hitting a fresh post-2007 high of 4.71%. In the interests of balance however, we should point out that the Fed’s preferred yield curve (the 18m forward 3m yield minus the spot 3m yield) did steepen +11.9bps yesterday to 46.0bps, moving it yet further away from its near-inversion last week, when it closed at a new low for this cycle of 3.2bps. When it comes to expectations of future rate hikes, the big event today will be the US jobs report for October, which will feed into the debate as to whether the Fed might slow down their pace of hikes at the December meeting. In terms of what to expect, our US economists are forecasting that nonfarm payrolls will have risen by +225k, which they think should be enough to keep the unemployment rate steady at 3.5%. Nevertheless, there’s still next month’s jobs report as well as a further two CPI prints ahead of the next Fed meeting, so there’s plenty to digest before they have to make that decision. Here in the UK, the focus was also on central banks yesterday after the BoE delivered a 75bps rate hike as expected, thus taking Bank Rate to a post-2008 high of 3%. But even though it was the biggest single hike in decades, several details leaned in a dovish direction. First, although a majority of the MPC said that further hikes might be required if the economy progressed in line with their forecasts, they also said it would be “to a peak lower than priced into financial markets.” That was evident from their forecasts too, since their inflation projection which was conditioned on market interest rate expectations showed inflation falling below the 2% target in a couple of years. Separately, two of the nine MPC members were also in favour of a smaller hike, with one wanting a 50bps move and another preferring a 25bps move. Those dovish implications meant that sterling fell significantly in response, and in fact was the worst-performing G10 currency with a -2.04% decline against the dollar. That said, sterling’s weakness did support the FTSE 100 (+0.62%), which was the only major equity index to close in positive territory yesterday. In his recap (link here), our UK economist sticks to his view that Bank Rate will peak at 4.5%, but sees more downside risks to the call as a result of the more dovish message from yesterday. In the meantime, the focus on the UK economy will now shift to the fiscal side, as the government’s fiscal statement is set to be delivered on November 17. When it came to gilts, the 10yr yield was up +11.1bps on the day, but that was basically in line with other European countries, with yields on 10yr bunds (+10.9bps), OATs (+10.0bps) and BTPs (+12.2bps) seeing similar increases. That followed remarks from an array of ECB officials, including President Lagarde who said that there was “still a way to go” when it came to raising rates. As with the Fed, market expectations of future ECB interest rates have ticked up again over recent days, but unlike the Fed they remain beneath their recent highs over the last month or so. Overnight in Asia we’ve seen a massive surge in Hong Kong and mainland Chinese stocks, driven by continued speculation about a potential shift in their zero-Covid strategy. That’s helped the Hang Seng to gain a massive +7.46% on the day, whilst the CSI 300 (+3.53%) and the Shanghai Comp (+2.76%) have also seen sizeable gains. And unlike the US, tech stocks are surging even faster, with the Hang Seng Tech index up by +10.87%. Elsewhere in Asia we haven’t seen a surge on that scale, with the Kospi up by a more modest +0.61%, and the Nikkei (-1.81%) experiencing a decent loss as it reopens following the holiday during the previous session. Looking forward however, equity futures in the US and Europe are pointing higher this morning, with those on the S&P 500 up +0.25%. Overnight we’ve also heard from the Reserve Bank of Australia, who released their quarterly Statement on Monetary Policy and upgraded their forecasts for inflation, which they now see peaking at 8% this year. Meanwhile on the data front, Japan’s composite and services PMI both hit a 4-month high in October, climbing to 51.8 and 53.2 respectively. Looking at yesterday’s other data, the US weekly initial jobless claimed fell to 217k (vs. 220k expected) over the week ending October 29, and the 4-week moving average also ticked lower for the first time in 5 weeks. However, the ISM services came in somewhat beneath expectations, and the 54.4 reading (vs. 55.3 expected) was the worst month since May 2020 during the pandemic contraction, and the employment component also moved back into contractionary territory with a 49.1 reading. Finally, the Euro Area unemployment rate fell to 6.6% in September, which is the lowest since the formation of the single currency, since the August number was revised up a tenth to show a 6.7% reading. To the day ahead now, and the main highlight will be the US jobs report for October. Meanwhile in Europe, there’s data on German factory orders, French industrial production and Euro Area PPI for September, alongside the final services and composite PMIs for October. Central bank speakers include ECB President Lagarde, Vice President de Guindos, Bundesbank President Nagel, the Fed’s Collins and BoE Chief Economist Pill. Tyler Durden Fri, 11/04/2022 - 07:58.....»»

Category: blogSource: zerohedgeNov 4th, 2022

A passenger smoked a cigarette in a plane bathroom and sparked a trash can fire during a flight, airline said

An Israeli passenger smoked a cigarette in the plane's bathroom on an El Al flight from Tel Aviv to Bangkok on Friday, per The Times of Israel. A "no smoking" and "fasten seatbelt" sign on a commercial aircraft.Tony Savino/Corbis via Getty Images A passenger smoked a cigarette in the bathroom of an El Al plane on Friday, per The Times of Israel. He tried to dispose of the cigarette in a trash can, but it set tissue paper aflame, causing a fire. The passenger will face legal action when he returns from Thailand to Israel, El Al said. Per the Times of Israel, an Israeli passenger caused a fire on an El Al flight from Tel Aviv to Bangkok on Friday after smoking a cigarette in the plane's bathroom and attempting to dispose of it in a trash can, according to the airline.The passenger's cigarette butt set toilet paper and tissues inside the trash can aflame, The Times of Israel reported.Flight attendants and the plane's captains used extinguishers to put the fire out, El Al representatives said, per the newspaper. The airline added that it caused no damage."The flight continued as scheduled and landed safely at Bangkok Airport," El Al representatives told The Times of Israel.El Al representatives added that the passenger will be facing legal action once he returns from Thailand to Israel, according to the newspaper.The newspaper reported that the airline did not involve Thai local police in the matter as airplane crew put the fire out quickly and did not cause any damage to the plane.Globally, almost all airlines and most governments prohibit in-flight smoking.Last month, the Times of Israel reported that a passenger on a delayed Wizz Air flight from Tel Aviv to Bucharest, Romania, declared that he wanted to smoke a cigarette.The pilot called for the police, who approached the passenger, the newspaper said. "I want to smoke a cigarette," the passenger said, per The Times of Israel. "I've been here for four hours, I'm going to smoke a cigarette! I smoke weed! I'm sick, I'm allowed to smoke weed, I have a permit."Police did not detain or remove anyone from the plane, the newspaper reported.Read the original article on Business Insider.....»»

Category: dealsSource: nytOct 29th, 2022

See inside a flight attendant training center where aspiring crew members learn how to evacuate an airline and provide customer service

Part of the vigorous training includes a large A320 mock cabin that simulates things like fire, smoke, emergency evacuations, and depressurization. Taylor Rains/Insider The airline industry is in need of thousands of flight attendants to keep up with post-COVID demand. Aspiring crew members must go through vigorous training to learn things like slide deployments and medical treatment. Insider toured Air New Zealand's training facility in Auckland to learn more about the specific courses. The airline industry is quickly getting back to pre-pandemic levels, with the International Air Transport Association (IATA) predicting an industry-wide recovery of 103% by 2024.Empty airline seats.Getty ImagesSource: IATAAs demand grows and carriers continue to add new routes and planes, they will need more flight crews to work them.Airline pilot walking through an airport.Taylor Rains/InsiderA significant labor source for airlines is flight attendants.Flight attendant at Denver International Airport.Robert Alexander/Getty ImagesConsumer and market data company Statista says the North American aviation industry will need 170,000 cabin crew members over the next 20 years to keep up with demand.Tunvarat Pruksachat/Getty ImagesSource: StatistaTo become a flight attendant, new hires must go through a long, intensive training course before working an actual flight.Singapore Airlines' crash simulator and safety training equipment.Marielle Descalsota/InsiderTake a look inside the intensive 4-month program that produces the top flight attendants for one of the world's best airlinesTraining includes everything from emergency procedures and self-defense to customer service and medical treatment.Singapore Airlines water landing simulator.Marielle Descalsota/InsiderTo get a glimpse into the world of flight attendant training, I toured Air New Zealand's Academy of Learning in Auckland — here's what I learned.Taylor Rains/InsiderI flew on the world's new 4th longest flight from New York to Auckland and Air New Zealand's business class made the over 17-hour journey easily bearableArriving at the center, I was impressed by the size of the facility, which had a reception area, classrooms, cabin mockups, and a large lounge area.The lounge area is huge to accommodate the dozens of current and trainee flight attendants going through the center every week.Taylor Rains/InsiderAnne-Maree O'Leary, ANZ's cabin crew training manager, told Insider the site welcomes up to 120 new hires a month, with an average of 20 a week starting every Monday, though some weeks they have 40.Taylor Rains/Insider"We're bringing intakes from off-the-street, so new into the aviation industry or they have worked for other carriers many years ago, but they aren't rehires," she said.An Air New Zealand business class flight attendant.Taylor Rains/InsiderO'Leary explained that the number is significant because pre-COVID they were hiring about 200 crew members per year across all fleets.Taylor Rains/InsiderAspiring crew members must complete four weeks of vigorous training before working a commercial flight, which includes emergency procedures, first aid, security, and customer service.The classroom where current and trainee flight attendants take exams or do computer-based training.Taylor Rains/InsiderWhile new hires go through the facility, current flight attendants will also visit for annual recurrent training to keep their certificates up to date.Current flight attendants going through recurrent customer service training.Taylor Rains/InsiderMoreover, flight attendants who are upgrading to serving business class or becoming a flight lead will need specific training for the role.An Air New Zealand business class flight attendant.Taylor Rains/InsiderGround personnel, mechanics, and some engineers will also use the facility for various purposes.Inside one of the hangars were small aircraft where Air New Zealand apprentices work and learn to hopefully land a role as a mechanic.Taylor Rains/InsiderThe first stop on our tour was in the Cabin Emergency Evacuation Trainer, which employees named Athena.Taylor Rains/InsiderThe mock cabin resembles an Airbus A320 airliner, which is the workhorse of ANZ's narrowbody fleet.Taylor Rains/InsiderA320 aircrew trainer Melissa Gerritsen-Fridh told Insider that the cabin is a hybrid between two A320 variants, meaning the two sides of the cabin are slightly different.Taylor Rains/InsiderANZ also uses the cabin for some widebody training, but the company is soon getting a new, larger mockup that will have two aisles to replace its old widebody training cabins.Taylor Rains/InsiderThe A320's several rows of seats mean the cabin could double as a training classroom to discuss the procedures and expectations.Taylor Rains/InsiderThere was also a galley area in the front and aft of the cabin…Taylor Rains/Insider…a cockpit with two pilot dummies at the controls…Taylor Rains/Insider…a lavatory, complete with one of ANZ's signature wallpaper designs…Taylor Rains/Insider…overhead bins, only two of which could open and hold emergency equipment…Taylor Rains/Insider…TV screens for presentations and warnings…Taylor Rains/Insider…evacuation doors, which trainees must master how to use…Taylor Rains/Insider…a panel to control things like lights, doors, and temperature…Taylor Rains/Insider…and a station to simulate emergencies, like fires, water landings, and depressurization.The station was in the aft right of the mock cabin, which also had a screen that displayed security cameras that were throughout the cabin.Taylor Rains/InsiderThe flight attendant trainers demonstrated a fire evacuation scenario for media, which include smoke and alarms.Fake fire showed on the windows to simulate the emergency event.Taylor Rains/InsiderWhen the alarm sounded, crew members shouted specific commands, like "stay seated," then one opened the door, and, in unison, they all instructed us to evacuate the plane.The flight attendants shouting commands as smoke filled the cabin.Taylor Rains/InsiderWe left through the left-side emergency door towards the aft of the airplane as smoke filled the cabin.The smoke dissipated a few minutes later.Taylor Rains/InsiderOn the floor, ANZ has painted a slide to give a visual reference of what it will look like when deployed as passengers will use this to exit instead of just walking out.We evacuated in a covered room to the left of the A320 mock cabin.Taylor Rains/InsiderAfter we re-entered the mockup, Gerritsen-Fridh dropped the oxygen masks and a loud voice came over the speakers with instructions on how to use the them.Taylor Rains/InsiderUnfortunately for the trainers, the masks do not automatically retract, so they have to manually put them back.Taylor Rains/InsiderTrainers will also simulate anomaly events, like jammed evacuation doors and failed slide deployments to ensure flight attendants are ready for anything.Taylor Rains/InsiderBecause Athena is on the ground, trainees cannot actually deploy the slides, so that is done in a different room with an elevated cabin, which is the current widebody mockup.Taylor Rains/InsiderHere, flight attendants will practice going down the slide, as well as do swim tests and get on a real raft in case of water landings.The slide was sturdy and hard, with pads at the bottom.Taylor Rains/InsiderTrainees will also learn how to operate the doors on widebody planes, including the Boeing 777 and Boeing 787.Taylor Rains/InsiderIn addition to emergency procedures, the A320 mock cabin is used for normal operations, like pre-flight briefings, including passengers with disabilities and unaccompanied minors.Taylor Rains/Insider"Its better to be in this environment because trainees get an idea of how everything feels and moves, so it's good situational awareness," Gerritsen-Fridh told Insider.Trainers demonstrating commands and hand signals.Taylor Rains/InsiderANZ pilots will also receive emergency procedures training in Athena, but there is a separate simulator center for their flight training, O'Leary told Insider.The Air New Zealand pilots who flew the inaugural flight from New York to Auckland in September.Air New ZealandBehind Athena is a fire trainer named Prometheus.Taylor Rains/InsiderThis is where cabin crew and pilots get practical experience putting out fires in things like ovens, overhead bins, and laptops.Taylor Rains/InsiderGerritsen-Fridh demonstrated putting out a laptop fire, which included sounding an alarm and using a fire extinguisher.Taylor Rains/InsiderWhile ANZ will do as much in Athena as possible, customer service training has separate classrooms with different mockups.This mockup had premium economy and business class seats.Taylor Rains/InsiderHere, new and current flight attendants will receive specific training for things like passenger interaction, serving business class, and using galley carts.Taylor Rains/InsiderFlight attendants can upgrade to business after six months of employment and must learn special procedures, like plating, O'Leary said.An Air New Zealand business class flight attendant converting the seat into a bed.Taylor Rains/InsiderDuring our visit, we saw veteran flight attendants in the business class mockup learning about new wine offerings onboard so they can explain to customers.Taylor Rains/InsiderAlso in the room were glass dishes and amenity kits, which are used in premium cabins.Taylor Rains/InsiderO'Leary told Insider that customer service training is not required by law, but ANZ requires it annually to maintain a high standard of service.A diagram of a seat map on the wall of the academy.Taylor Rains/InsiderIn another room was an economy mockup, where new hires learn how to service the cabin, including the Skycouch.Taylor Rains/InsiderI flew on the world's 4th longest flight in a 'Skycouch' — an economy seat that converts into a bed — and it was a lifesaver on the 16-hour journey After seeing the mockups, we learned about one of the most important parts of flight attendant training — medical and first aid.A class of trainees working on their medical course during our tour.Taylor Rains/InsiderWalking to the classroom, I noticed people wearing flight attendant uniforms, which O'Leary told Insider is required starting week three, except during medical and security training.Taylor Rains/InsiderTo be hired as an ANZ flight attendant, applicants must already have their CPR license and must complete a two-day external course with St. John before training begins.Taylor Rains/Insider"What we do here at the facility is the add-on portion of medical training that is specifically in an aviation environment," O'Leary explained.There were desks and a small cabin mockup in the classroom.Taylor Rains/InsiderANZ has three medical trainers that are EMT qualified, meaning they are the best of the best for this highly important course. O'Leary said trainees can ask in-depth questions to give the context of why they perform certain treatments.Aircrew trainer Susan McCapra is one of the specially qualified medical professionals. She can provide detailed explanations on how diabetes, for example, works in the body, which offers more context for trainees rather than just telling them to follow generic instructions.Taylor Rains/InsiderMedical training is two days and future flight attendants learn things like using oxygen tanks, creating an airway, and using epidural pens.Taylor Rains/InsiderAircrew trainer Susan McCapra, who is one of the three people with special medical qualifications, explained that aviation medicine is all hands-on learning: "We take them through all the equipment we have and they go around in groups to practice."Taylor Rains/InsiderOn the day we visited, we saw trainees practicing CPR in groups of three — one doing compressions, one on the resuscitator mask, and one on the defibrillator.Trainees already know how to conduct CPR, but this group training builds on that in an aviation setting.Taylor Rains/InsiderPart of the equipment is a huge medical kit kept onboard, which is color coded and has items that a doctor could use to perform an operation onboard.Taylor Rains/InsiderI noticed the kit is much more comprehensive than ones I've seen in the US, with O'Leary telling Insider that not all items are required, but chosen to be included by ANZ's doctors and medical unit.There is one kit on the narrowbody planes, and two on widebody jets like the Boeing 787.Taylor Rains/InsiderOnce they've gone through the course, McCapra told Insider that trainees must pass a test to officially complete the medical portion of the training.Taylor Rains/Insider“If they fail an exam, they get another chance, but if they fail another one then it’s a conversation with cabin managers, but there is a standard they have to meet,” she explained.An Air New Zealand flight attendant serving the economy cabin on a Boeing 787 Dreamliner.Taylor Rains/InsiderThe exam requires a trainee to pick a random card and perform whatever it says, like when and how to use an oxygen tank, for example.McCapra said they not only have to learn how to use the oxygen tanks but also how to properly attach the tanks to the seat to keep the aisle clear during flight.Taylor Rains/InsiderAccording to McCapra, ANZ had about 150 oxygen-related events a week pre-COVID, so it is imperative flight attendants know how to properly use them.Passengers on an Air New Zealand flight.Taylor Rains/InsiderMcCapra also explained that crew members will face sometimes emotionally draining situations onboard, like the death of a passenger, but ANZ has created an employee assistance program to help flight attendants and pilots after major events.Air New Zealand 787.ShutterstockOne of the other important courses flight attendants must go through is security training, which includes things like self-defense, disarming, and de-escalation.Taylor Rains/InsiderDuring our tour, we saw a class using dummies and punching bags to practice, which is led by New Zealand police.Taylor Rains/InsiderWhile it is impossible to learn every detail of a flight attendant's four-week training in just two hours, I was thoroughly impressed by the facility.Taylor Rains/InsiderAs opposed to popular belief, flight attendants are not just glorified customer service agents, but rather they are necessary, and sometimes life-saving, safety professionals.Boeing 787 emergency evacuation door training.Taylor Rains/InsiderIf you're an aspiring flight attendant anywhere in the world, the training will not be easy, so be prepared to commit to vigorous tests and procedures before becoming an airline crew member.The Air New Zealand flight attendants that worked the carrier's inaugural flight from New York to Auckland.Taylor Rains/InsiderRead the original article on Business Insider.....»»

Category: smallbizSource: nytOct 23rd, 2022

I went inside the secret room where flight attendants sleep on Qatar"s Boeing 777 and was shocked at how big it was

The huge space was hidden in the back of the plane and had single beds lined across the fuselage, complete with privacy curtains and plush linens. Taylor Rains/Insider Qatar Airways operates several long-haul flights between Doha and the US, with some journeying a whopping 16 hours. One of the planes used is a Boeing 777-200LR equipped with luxurious QSuites and a comfortable economy cabin. While most passengers don't have access to a lie-flat bed, flight attendants have bunks reserved just for them. Post-pandemic travel is booming and people are more eager than ever to get out of the house and explore the world once again.Airline pilot walking through an airport.Taylor Rains/InsiderWith surging demand, airlines have brought back dozens of long-haul routes, with some flying further than ever before.Singapore Airlines flies the world's longest route between New York's John F. Kennedy International Airport and Singapore, journeying nearly 19 hours.KITTIKUN YOKSAP/ShutterstockThe 10 longest routes in the world flown by airlines, ranked by distanceAir New Zealand, for example, added a new nonstop route from New York to Auckland in September, becoming the world's new fourth-longest flight at nearly 18 hours.I flew on Air New Zealand's inaugural flight from New York to Auckland in business class.Taylor Rains/InsidI flew on the world's new 4th longest flight from New York to Auckland and Air New Zealand's business class made the over 17-hour journey easily bearableMeanwhile, United Airlines is launching a new 13-and-a-half-hour flight from New Jersey to Dubai in March…United Boeing 777 plane.Ryken Martin/ShutterstockUnited just announced a landmark nonstop route to Dubai in new partnership with Emirates…while Delta Air Lines has added a 15-hour flight from Atlanta to Cape Town coming in December.Delta 767-300.Angel DiBilio/ShutterstockDelta is adding 3 all-new international routes to its network, 2 of which have never been flown before by the carrier — see the listThese ultra-long-haul journeys can be treacherous for passengers, but how do flight attendants sleep or kill time onboard?An Air New Zealand business class flight attendant.Taylor Rains/InsiderIt's no secret that flight attendant rest is crucial to the safety of aircraft and passengers as they need to remain alert in the case of emergency situations.Flight attendant at Denver International Airport.Robert Alexander/Getty ImagesIn fact, the Federal Aviation Administration recently just upped the required rest period for flight attendants in the US from nine hours to 10 in an effort to minimize fatigue.An Air Canada flight attendant.Taylor Rains/InsiderThe FAA's new rule mandating flight attendants get more rest between flights could mean less flexibility and additional costs for airlinesBecause of the importance of crew rest, many widebody aircraft have a secret room reserved for crew members so they can sleep between shifts.A350 flight attendant rest area.Taylor Rains/InsiderUnbeknownst to many travelers, the space — known as the crew rest area — is hidden in the back of the plane above the economy cabin.Touring the flight attendant rest area on ITA's A350.Taylor Rains/InsiderThe room is only accessible to flight attendants and is where they can relax, sleep, or just escape the cabin during their breaks.Touring SAS Scandinavian Airlines' Airbus A350-900 XWB.Thomas Pallini/InsiderSee inside the tiny hidden bedrooms above economy where flight attendants sleep on an Airbus A350-900XWB jetThe pilots also have their own room at the front of the cabin, which typically has bunks and loungers with TVs.The pilot sleeping area on a Boeing 787-9.Stephen Jones/ InsiderSee inside the secret Boeing 787 Dreamliner cabin where pilots sleep during long-haul flightsHaving toured multiple crew rest areas, they come in all shapes and sizes, with some being smaller than others.Touring the flight attendant rest area on ITA's A350.Taylor Rains/InsiderSee inside the secret aircraft cabin where flight attendants sleep on long-haul journeys on an Airbus A350Moreover, some aircraft instead have reserved rows of seats in economy or business that flight attendants can use to sleep, like on United's Boeing 767 and JetBlue's Airbus A321neoLR.The crew rest seats on one of United's Boeing 767 aircraft.Taylor Rains/InsiderI flew on United's aging Boeing 767-300ER from Boston to London in economy and the updated cabin made the plane feel like newHowever, I recently came across the largest crew rest area I'd ever seen on Qatar's Boeing 777-200LR, which journeys upwards of 16 hours between Doha and the US — take a look inside.Taylor Rains/InsiderLike many widebody planes, the crew rest area is located in the back by the aft galley, so we had to trek past the luxurious QSuites and economy sections to get to the room.Taylor Rains/InsiderI toured the 'world's best' business class on Qatar's Boeing 777-200LR and I see why people fork out thousands of dollars to experience itTo enter, a staff member had to enter a code to unlock the door, and then we had to climb a set of stairs.Taylor Rains/InsiderWhile the stairwell was cramped and narrow, the inside of the room was actually quite large.Taylor Rains/InsiderThere was an open space in the front with places to charge electronic devices and hang out.Taylor Rains/InsiderBeyond that was a line of 10 single beds — five on each side of the fuselage.Taylor Rains/InsiderEach bunk came with a privacy curtain…Taylor Rains/Insider…storage underneath…Taylor Rains/Insider…plush bed linens…Taylor Rains/Insider…and a reading light.Taylor Rains/InsiderThe beds were long and easily comfortable enough to sleep on long flights...Taylor Rains/Insider...and had a seatbelt for safety.Taylor Rains/InsiderAlso inside the hidden cabin is a phone to communicate with working crew members and a flashlight...Taylor Rains/ well as an AC unit, closets, and mirrors.Taylor Rains/InsiderI was thoroughly impressed with the size of the room, which gives flight attendants plenty of space to spread out and get some alone time during their much-needed breaks.Taylor Rains/InsiderRead the original article on Business Insider.....»»

Category: topSource: businessinsiderOct 16th, 2022

An airline has scrapped a controversial policy that forced flight attendants to quit if they became pregnant

Before the change, which Singapore Airlines made in July, a flight attendant's contract would be ended after she filed her child's birth certificate. Singapore Airlines flight attendants.ROSLAN RAHMAN / Contributor / Getty Images Singapore Airlines has ended a controversial policy that forced pregnant flight attendants to leave. Previously, pregnant cabin crew were put on no-pay leave but can now apply for a ground role.  The airline changed the rules in July, according to a memo seen by The Straits Times.  Singapore Airlines has scrapped a controversial policy that effectively forced female flight attendants to quit if they became pregnant.The Straits Times reported the news on Monday.Under the policy, when a flight attendant informed the airline she was pregnant, she'd be placed on leave without pay. Once she'd submitted the child's birth certificate her contract would be ended. If she wished to fly again, she would need to reapply under a returnship scheme, but there was no guarantee she'd be accepted, per the Straits Times. However, as of July 15 this year, Singapore's national carrier changed the rules, according to an internal memo seen by The Straits Times.Under the change, laid out in a memo, stewardesses are now able to apply for ground positions while they're pregnant. They're then placed on up to 16 weeks of maternity leave after they've given birth before being registered to fly again, per the Straits Times. They're still placed on unpaid leave until they successfully find a ground role, according to the Straits Times report. Over recent years, some airlines have come under pressure for the strict rules they have put in place for female flight attendants. In January this year, Insider's Maria Noyen previously reported on how some returning mothers said they were starving themselves to meet Emirates' strict weight requirements after childbirth.In recent months, some airlines are beginning to loosen their previously strict dress codes or rules banning tattoos in a bid to be more inclusive, retain workers, and tackle labor shortages."We continue to work hard to retain our talented people," Singapore Airlines said in a statement to Bloomberg. The airline did not immediately respond to Insider's request for further comment, which came outside of standard business hours.Read the original article on Business Insider.....»»

Category: topSource: businessinsiderOct 11th, 2022

I flew on Alaska Airlines from Seattle to New Jersey in economy and the Boeing 737 wasn"t as amenity-heavy as competitors but I"d still book again

Despite the lack of inflight entertainment screens, the product offered exactly what I needed for the transcontinental flight. Alaska Airlines Alaska Airlines joined the Oneworld alliance in March 2021, joining carriers like Finnair and British Airways. The carrier has been given awards for its inflight product and customer service. I flew Alaska for the first time and thought it lacked amenities, but is a good option if the price is right. Seattle-based Alaska Airlines is one of the US' biggest carriers, flying over 32 million passengers in 2021.Alaska Airlines Boeing 737 MAX 9 jet.ShutterstockSource: StatistaThe airline mostly operates routes on the West Coast from its bases in Seattle, Portland, San Francisco, Los Angeles, and Anchorage.Alaska Airlines Disney plane.Alaska AirlinesSource: Alaska AirlinesHowever, it also flies to Canada, as well as eastbound to places like Boston and Tampa, and southbound to Mexico and Central America.Alaska Airlines orca livery.Alaska AirlinesSource: Alaska Airlines, Alaska unveiled its new Boeing 737 MAX 9 livery featuring the orca whale. Here's how the scene was designed and painted.Recently, Alaska has expanded its international presence via its Oneworld alliance with carriers like American Airlines, British Airways, and Finnair.American Airlines oneworld livery.Tupungato/ShutterstockSource: Alaska AirlinesThe carrier joined the global partnership in March 2021 and said in December the alliance would offer over 100 nonstop flights from the West Coast to Europe by summer 2022.Alaska AirlinesSource: Alaska Airlines"With the new Oneworld member airline flights to Europe and extensive connections at Alaska's hubs, the possibilities are endless for customers planning that long-awaited trip to Europe," Oneworld CEO Rob Gurney said in a press release.American Airlines CEO Doug Parker (L), British Airways CEO Alex Cruz (2L), IAG CEO Willie Walsh (C), Oneworld CEO Rob Gurney (2R) and Qantas CEO Alan Joyce attend a press conference in London on February 1, 2019, with the chief executives of the airlines that form Oneworld Alliance.Daniel Leal/AFP via Getty ImagesSource: Alaska AirlinesAlaska has also deepened its partnership with American to grow the pair's West Coast International Alliance, which was announced in February 2020.Alaska AirlinesAaronP/Bauer-Griffin / Getty ImagesAmerican Airlines and Alaska just announced a new partnership, which will create new travel options for just about anyone on the West CoastThe partnership compliments American's Northeast Alliance with JetBlue Airways.American Airlines and JetBlue AirwaysNYC Russ/ShutterstockSource: DoT, American and JetBlue are expanding their Northeast Alliance despite a looming DoJ lawsuit that could unravel it allWhile the pair already operated domestic codeshares before the announcement, the enhanced partnership will allow Alaska customers to seamlessly travel on American's international flights under one booking.American Airlines and JetBlue AirwaysChris O'Meara/APSource: InsiderIn addition to its extensive network, Alaska is known for its impressive product, ranking high in JD Power's 2022 annual airline satisfaction survey.An Alaska Airlines Boeing 737 Max 9 EcoDemonstrator.Thomas Pallini/InsiderJ.D. Power ranked airlines across 3 fare classes according to its annual customer satisfaction survey — see the resultsSpecifically, Alaska came in second behind JetBlue for its first class, and third for its premium class behind JetBlue and Delta Air Lines. Its regular economy product came in fifth but was still above the industry average.Delta's domestic first class on its A321neo.Jennifer Bradley Franklin/InsiderSource: JD Power, Boeing's most controversial plane is being used to fight climate change. See inside the new Boeing 737 Max ecoDemonstrator.The carrier also performed relatively well during the summer of travel chaos that saw thousands of flight disruptions due to staffing shortages and severe weather, among other factors.Airport passengers wait in line during the travel chaos.James D. Morgan/Getty ImagesFrom May 27 to September 13, Alaska only canceled 1% of its 77,410 total scheduled flights and delayed 18%, per FlightAware data. That compares to 3% and 26%, respectively, by the US' worst offender, American.American's ticket counter in DC.Taylor Rains/InsiderSource: FlightAwareGiven its reputation, I decided to fly Alaska for the first time to see if the airline lived up to expectations. Here's what my five-and-a-half-hour flight from Seattle to New Jersey was like.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderMy journey started bright and early at Seattle-Tacoma International Airport. I arrived around 6:00 a.m. for my 7:40 a.m. flight.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderBecause I checked in online, I had a mobile boarding pass and could head straight to security.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderHowever, the Alaska check-in desk at Seattle is huge and there are plenty of kiosks to print a boarding pass or bag tag.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderI cleared security in less than five minutes thanks to TSA PreCheck and was at the gate within 20 minutes of arriving at the airport. I'll admit, the walk to the N gates was long, so I'm glad I got there early.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderAt the gate I learned the flight was slightly delayed by 20 minutes, but we were able to make up some time in the sky.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderWe started boarding the Boeing 737-900 around 7:40. I was one of the last people on the plane, but there was still space in the overhead for my carry-on.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderAlaska’s 737-900 is configured with 16 first class loungers and 162 economy seats, including 24 extra legroom.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderEconomy seats offer 31-32 inches of legroom, which is more than competitors like Delta, which only offers 30-31 inches on its 737-900, per SeatGuru.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderSource: SeatGuruHowever, the seats on Alaska are slightly more narrow, offering 17 inches of width versus 17.2 inches on Delta and 17.3 on most of United's 737-900s.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderSource: SeatGuruI was assigned seat 29D during booking, which I was happy with because I prefer the aisle.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderI found the economy seat perfectly comfortable with plenty of legroom. I'm 5'3" and on the smaller side, so I fit into most airline seats.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderHowever, taller passengers may opt for an extra legroom seat with 35 inches of pitch, which is an added fee, or first class.Alaska's first class section on its Boeing 737-900.Taylor Rains/InsiderThe first thing I noticed when I sat down was the lack of seatback screens. I flew United's Boeing 737 MAX to Seattle, which had the TVs, so I was a little disappointed.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderI flew on United's Boeing 737 MAX 8 in economy from Newark to Seattle and saw how the upgraded cabin easily competes with Delta and AmericanHowever, Alaska does offer inflight streaming on laptops and smartphones, similar to Southwest Airlines, so I was able to pass the time.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderDespite lacking inflight screens, the seats did have a few amenities, like seatback pockets and a conveniently placed power outlet...Flying Alaska from Seattle to Newark in economy.Taylor Rains/ adjustable headrest...Flying Alaska from Seattle to Newark in economy.Taylor Rains/Insider…and large tray tables. I worked for most of the flight and had plenty of space for my laptop.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderThe WiFi was also reliable and affordable, costing just $8.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderSoon after takeoff, the flight attendants came through the cabin to serve drinks and snacks.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderI tried a few of Alaska's offerings, including Biscoff cookies…Flying Alaska from Seattle to Newark in economy.Taylor Rains/Insider…a Mini Braid snack…Flying Alaska from Seattle to Newark in economy.Taylor Rains/Insider…and a ham, egg, and arugula breakfast sandwich, which I pre-ordered for $8.50. All of the food was good, and I'm glad the carrier had meal options on the long transcontinental flight.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderI also enjoyed a cup of coffee.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderIt is important to note that many meals, like the sandwich, require customers to pre-order online. But there are buy-onboard options too, like a tapas "picnic pack."Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderSource: Alaska AirlinesOverall, I had a good experience as a first-time customer on Alaska. I was happy with the generous legroom and delicious food options...Flying Alaska from Seattle to Newark in economy.Taylor Rains/Insider…and thought the seat was comfortable, despite the lack of inflight screens. I wouldn't hesitate to book the carrier again if the price is right.Flying Alaska from Seattle to Newark in economy.Taylor Rains/InsiderRead the original article on Business Insider.....»»

Category: personnelSource: nytOct 9th, 2022