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The Ratings Game: Starbucks gets personal with Deep Brew artificial intelligence program
Starbucks continues to take steps to enhance the digital capabilities of the company, which it says is improving everything from customer service to labor management......»»
Take these steps to improve customer service for your business
Many businesses are un.....»»
How to benefit from customer complaints
Customer complaints can actually help your business improve—if you know how to use them correctly. Follow these steps to learn from customer complaints and improve your customer service. .....»»
OpenAI"s new product could include sarcasm detection, report says
Updates to OpenAI's GPT technology could improve the automated customer service agent technology the company already offers, report says. The AI may not let you get a.....»»
Senate passes bill improving air safety and service for travelers, a day before FAA law expires
The Senate has passed a $105 billion bill designed to improve air safety and customer service for air travelers. WASHINGTON — The Senate has passed a $105 billion bill designed t.....»»
How Dollar General serves its communities with reimagined technology and media (video)
In rural and underserved locations, retailers often serve as fixtures of communities. And with consumers expecting personalized service at every turn, technology and innovation have never been more critical to driving best-in-class customer experien.....»»
On heels of $10M renovation, CVS poised to hire 500 at flagship Chandler location
After investing $10 million in tenant improvements at its flagship office in Chandler, CVS Health is preparing to hire hundreds more workers — from customer service representatives to nurses......»»
Customer service outsourcing firm creates 450 jobs with new OP facility
TTEC already employs more than 60,000 people across the globe......»»
I tried Taco Bell and Chipotle"s drive-thrus, and they"re two totally different takes on quick service Mexican food
Though both sell Mexican food, they have different price points and wait times. A Taco Bell employee delivers an order to a customer at the drive-up window of the restaurant on March 31, 2020. Joe Raedle/.....»»
Robinhood faces surge of customer service complaints, WSJ reports
See the rest of the story here. Theflyonthewall.com provides the latest financial news as it breaks. Known as a leader in market intelligence, The Fl.....»»
How to contact Wish customer service by phone or email, or through the app
You can contact Wish customer service by phone or email, or through the Wish app, to fix problems with an order or your account. It's easy to contact Wish's customer service team. Westend61/Getty Images You can contact Wish cu.....»»
Agents Divulge How They Set Themselves Apart With Customer Service
One of the easiest (and most effective) ways for real estate agents to set themselves apart in a crowded field is through excellent customer service. We asked real estate agents across the country .....»»
How helpful is SpaceX"s customer support when Starlink customers run into problems? Users gave Insider their verdict.
Elon Musk's Starlink customer support was quick and friendly for some users. But others experienced long delays, forcing them to cancel the service. Starlink kit. Courtesy of Alex Lockie S.....»»
Starlink users explain how you can set up the internet service in your own home in 5 straightforward steps
SpaceX's Starlink kit comes neatly stacked and connected in the box, ready to be plugged into power and align with the satellites in orbit. Elon Musk's.....»»
How to contact Peloton customer service to fix issues with your stationary bike or treadmill
You can contact Peloton customer service via telephone, b.....»»
Shake Shack partners with Uber Eats for nationwide delivery service
Shake Shack's in-app delivery service is the latest addition to its digital customer experienc.....»»
How to contact Etsy customer service as a buyer or a seller via phone, email, or chat
You can contact Etsy customer service through Etsy's Help Center over email or by using the 24/7 chat. You can also call a customer service number. Etsy buyers and sellers can contact customer service over t.....»»
I rented a camper van through Outdoorsy, the Airbnb for RVs, and it"s the perfect platform for first-time RVers
Although an Insider reporter had some issues with Outdoorsy's customer service, he found the RV rental platform to be useful for an RV novice. I rented this camper using Outdoorsy. Frank Olito/ Insider I booked a c.....»»
Hubspot soars 20% as earnings surge past expectations and revenue outlook strengthens
Hubspot stock jumped 20% as the customer service software maker surge.....»»
Ex-Robinhood Employees Detail Inadequate Customer Support In Suicide Lawsuit
Ex-Robinhood Employees Detail Inadequate Customer Support In Suicide Lawsuit Former employees of Robinhood have detailed a pattern of inadequate customer support, including unqualified customer service agents offering fi.....»»