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(Slideshow) These U.S. airlines lead in customer complaints

Air travel carries its share of headaches. Oftentimes even a minor slight can elicit an exasperated response. Yet, airlines can be culpable as they have been known to overbook flights, lose passenger luggage and keep travelers waiting for hours on end am.....»»

Category: topSource: bizjournalsAug 10th, 2018

Slideshow: Best and worst airlines for customer complaints in 2017

When it came to the rate of customer complaints about airlines in 2017, passengers were feeling the love for Southwest Airlines. Southwest had the lowest rate of passenger complaints officially filed with the U.S. Department of Transportation last .....»»

Category: topSource: bizjournalsApr 10th, 2018

Best and worst airlines for customer complaints in 2017 (SLIDESHOW)

When it came to the rate of customer complaints about airlines in 2017, passengers were feeling the love for Southwest Airlines. Southwest (NYSE: LUV) had the lowest rate of passenger complaints officially filed with the U.S. Department of Transp.....»»

Category: topSource: bizjournalsApr 10th, 2018

U.S. airlines back up after second system glitch in a week

Major U.S. airlines were back up and running on Monday after a system-wide outage delayed hundreds of flights and fired-up customer complaints on social media, the second such disruption in a week......»»

Category: topSource: reutersApr 1st, 2019

FAA says glitch fixed, U.S. airlines back up

U.S. airlines were back in operation on Monday after a series of system-wide outages delayed flights and fired-up customer complaints on social media......»»

Category: topSource: reutersApr 1st, 2019

Here are the U.S. airlines with the most customer complaints (GALLERY)

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Category: topSource: bizjournalsNov 8th, 2018

Airlines with the most customer complaints

From canceled flights, lost baggage and delays, air travel comes with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provide.....»»

Category: topSource: bizjournalsNov 8th, 2018

Here are the U.S. airlines with the most customer complaints

From canceled flights to lost baggage, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided .....»»

Category: topSource: bizjournalsNov 9th, 2018

Here are the U.S. airlines that receive the most customer complaints

From cancelled flights, lost baggage and delays, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services .....»»

Category: topSource: bizjournalsNov 12th, 2018

These U.S. airlines get most complaints for mishandling baggage: SLIDESHOW

One of the biggest headaches air travelers face is misplaced, damaged or delayed luggage. U.S. airlines have a range of results when it comes to passengers filing reports of mishandled baggage in August 2018, according to a new report from the U......»»

Category: topSource: bizjournalsNov 19th, 2018

Report: The U.S. airlines with the most customer complaints

From delayed flights, lost baggage and cancellations, air travelers often run into their fair share of headaches. Through its issued air travel consumer report, the U.S. Department of Transportation takes a closer look at the quality of services provid.....»»

Category: topSource: bizjournalsFeb 6th, 2019

Alaska Airlines was named America"s favorite airline for the 2nd year in a row — months after a hole blew in the side of one of its planes

The 2023-2024 American Customer Satisfaction Index's annual Travel Survey reveals which companies are most popular with US travellers. An Alaska Airlines B.....»»

Category: smallbizSource: nytApr 24th, 2024

JetBlue scores higher, United lower than average in new customer satisfaction rankings

JetBlue Airways scored higher and United Airlines scored lower than the industry average in the new J.D. Power 2021 North America Airline Satisfaction Study. Of the seven major airlines ranked in the study, New York City-based JetBlue (Nasdaq: .....»»

Category: topSource: bizjournalsMay 12th, 2021

Airline report: Customer complaints skyrocketed in 2020 during Covid-19

The better an airline handled complaints, the better it placed on the annual Airline Quality Ranking report......»»

Category: topSource: bizjournalsMay 3rd, 2021

Robinhood faces surge of customer service complaints, WSJ reports

See the rest of the story here. Theflyonthewall.com provides the latest financial news as it breaks. Known as a leader in market intelligence, The Fl.....»»

Category: blogSource: theflyonthewallApr 28th, 2021

American Airlines to resume drink services for premium cabin May 1

Customers will continue to be required to wear face masks and can only be briefly removed while the customer is eating or drinking......»»

Category: topSource: bizjournalsApr 20th, 2021

IPO Preview: Coursera, Compass And Frontier Airlines Lead Busy Week

The IPO market continues to heat up with several big names going public in the first quarter. This week’s list of potential IPOs includes some well-known names for investors to consider. read more.....»»

Category: blogSource: benzingaMar 28th, 2021

IPO Preview: Sun Country Airlines, Olo, Tuya Lead Busy Week

The IPO market is heating up this week with offerings from a low- cost airline, online food ordering platform, SaaS company and several small offerings. Here's a closer look at the large IPOs that are expected to price this week. read more.....»»

Category: blogSource: benzingaMar 15th, 2021

Southwest Airlines president explains how the airline will evolve through technology this decade

Southwest Airlines For President Tom Nealon discusses the return of business travel, and how the customer experience will change over the next 5-10 years through improved technology......»»

Category: topSource: bizjournalsFeb 13th, 2021

Why airlines are so eager to get the Boeing 737 Max back in the air despite customer concerns

Only three weeks passed from the FAA ungrounding the Boeing 737 Max to its first passenger flight and next week will see the first flights in the US. A Boeing 737 Max 7. Andreas Zeitler/Shutt.....»»

Category: topSource: businessinsiderDec 24th, 2020

Government warns airlines on refunds, allows 5% of flights to halt

The Department of Transportation warned airlines against "unfair or deceptive" refund policies after receiving a record number of complaints from customers during the coronavirus pandemic......»»

Category: topSource: foxnewsMay 12th, 2020