Advertisements



We are Sorry, This Page doesn't Exist


JetBlue scores higher, United lower than average in new customer satisfaction rankings

JetBlue Airways scored higher and United Airlines scored lower than the industry average in the new J.D. Power 2021 North America Airline Satisfaction Study. Of the seven major airlines ranked in the study, New York City-based JetBlue (Nasdaq: .....»»

Category: topSource: bizjournalsMay 12th, 2021

When it comes to airline apps, JetBlue ranks No. 1

JetBlue topped a new ranking of airline travel apps in the J.D. Power 2019 U.S. Travel App Satisfaction Survey. Both American Airlines and United Airlines, the world's largest airline, regularly tout the accessibility and increasing multi-functional.....»»

Category: topSource: bizjournalsDec 3rd, 2019

United last on J.D. Power customer satisfaction survey, but the airline is improving

United Airlines remained the worst-ranked tr.....»»

Category: topSource: chicagotribuneMay 29th, 2019

United Airlines employees show "sharpest" decline for courtesy and helpfulness, study says

United Airlines got hit today with another lousy airline satisfaction survey.  The American Customer Satisfaction Index (ACSI) has just released its 2018 rankings for the airline industry. The rankings were not kind to the Chicago-based airline. United.....»»

Category: topSource: bizjournalsApr 24th, 2018

In New Airline Survey, Alaska Air Ranks First While United Is Last

Widely regarded research firm J.D. Power has released its 2018 North America Airline Satisfaction Study. Overall customer satisfaction grew......»»

Category: blogSource: 247wallstMay 30th, 2018

Southwest named most satisfying basic economy airline in JD Power survey

For the third c.....»»

Category: topSource: bizjournalsMay 9th, 2024

See where Lambert"s largest carrier lands on J.D. Power airline satisfaction ranking

The J.D. Power airline satisfaction results are from a period during which North America's airline industry lost more than $40 billion in revenue and passenger volume dropped 60%......»»

Category: topSource: bizjournalsMay 14th, 2021

Delta tops J.D. Power airline satisfaction ranking, beating Southwest and Alaska

Results are from period during which North America's airline industry lost more than $40 billion in revenue and passenger volume dropped 60%......»»

Category: topSource: bizjournalsMay 13th, 2021

The airline industry"s loss is Amazon"s gain as the e-commerce giant purchases 11 Boeing 767 airliners to use as cargo planes

Amazon likely scored a great deal on the aircraft as airlines have been forced to retire.....»»

Category: smallbizSource: nytJan 9th, 2021

Haunting photos of empty airports and planes at the height of the COVID-19 pandemic show the airline industry at its lowest point in decades

Ryan Ewing The newly passed CARES.....»»

Category: topSource: businessinsiderApr 13th, 2020

I flew on the "world"s worst short-haul airline," Ryanair, and it was so comfortable and stress-free it was one of the best flights I"ve been on

Ben Mack / Insider and AP Photo / Shawn Pogatchnik Ryanair was voted the "world's worst short-haul airline" in a survey by Which? of more than 6,500 passengers, and has poor reviews on sites li.....»»

Category: topSource: businessinsiderFeb 15th, 2020

When I was broke and burnt out, my airline credit card scored me a vacation I could never have afforded otherwise

Courtesy of Liz Knueven I really needed a vacation earlier this year, but I had no idea how I'd afford it.  Luckily, I had opened a United Explorer Card&nbs.....»»

Category: topSource: businessinsiderDec 29th, 2019

When it comes to airline apps, American and United rank last

As a category, airline travel apps do not notch satisfaction stores that are as high as those for other digitally-savvy companies such as credit card providers......»»

Category: topSource: bizjournalsDec 2nd, 2019

I flew in business class on Italy"s struggling national airline, and was blown away by the comfortable seat and almost-perfect dinner

I recently flew Alitalia from New York's JFK Airport to Rome in business class after I scored an incredible deal, and managed to stack two different discounts on the flight. I was impressed by the onboard food and drinks, and the comfo.....»»

Category: topSource: businessinsiderNov 16th, 2019

Are Americans Getting Enough Out of Airline and Hotel Rewards?

Nearly half of U.S. adults who participate in airline and hotel rewards programs have let their points or miles expire at some point, according to a new survey. Also among those who collect credit........»»

Category: blogSource: 247wallstOct 3rd, 2019

Industry Leaders Pessimistic About Air Cargo"s 1-Year Outlook

Airline chief financial officers and heads of cargo expect the air cargo environment to remain weak throughout the next year, according to a survey conducted by the International Air Transport Association (IATA) in July.  read more.....»»

Category: blogSource: benzingaAug 6th, 2019

14 Secrets to Get the Best Airline Ticket Price Possible

Landing the best price on a plane ticket can be tricky. Prices change constantly, and there’s no definitive way to guarantee you’re paying the lowest price out there. But there are methods that can........»»

Category: blogSource: 247wallstJul 16th, 2019

Flying This Summer? This Is Where You’re Likely to Be on Time

The airline industry data company OAG has just released its annual report on airline and airport on-time performance — and the news isn’t good for passengers flying around the U.S. The survey........»»

Category: blogSource: 247wallstJun 27th, 2019

Satisfaction in the air: American, Southwest rank highly on annual study

Satisfaction is in the air if you travel with either of the two largest carriers that fly in and out of the Valley. J.D. Power's annual North America Airline Satisfaction Study saw both American Airlines and Southwest Airlines do well in ratings fro.....»»

Category: topSource: bizjournalsMay 31st, 2019

Airline satisfaction is at an all-time high

“New technology investments have dramatically improved the reservation and check-in process," says J.D. Power's Michael Taylor. "Fleets are newer and travelers generally feel that they are getting great value for their money.".....»»

Category: topSource: moneycentralMay 29th, 2019