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Here are the U.S. airlines with the most customer complaints

From canceled flights to lost baggage, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided .....»»

Category: topSource: bizjournalsNov 9th, 2018

Complaints flood Taco Bell after its hotel sold out in 2 minutes

"Please add me in the customer complaints about not getting the hotel reservation," one analyst joked......»»

Category: topSource: moneycentralAug 1st, 2019

Complaints flood Taco Bell after its hotel sold out in 2 minutes

"Please add me in the customer complaints about not getting the hotel reservation," one analyst joked......»»

Category: topSource: moneycentralAug 1st, 2019

Taco Bell hit with complaints after its Palm Springs hotel sold out in 2 minutes

"Please add me in the customer complaints about not getting the hotel reservation," one analyst joked......»»

Category: topSource: moneycentralAug 1st, 2019

Sun Country strands passengers without warning, blames new software

Sun Country Airlines is getting an earful from passengers whose flights were canceled over the weekend — and were never warned about it, leaving them to scramble for last-minute alternatives. WCCO has a report on the complaints from some passe.....»»

Category: topSource: bizjournalsJul 3rd, 2019

The Divided State Of Britain

Authored by Niall McCrae via HumanEvents.com, Step into the shoes of a UK supermarket manager. You have gained experience in dealing with customer complaints, some more reasonable than.....»»

Category: blogSource: zerohedgeJun 18th, 2019

Police: Don"t call us with Taco Bell complaint

A police department in Louisiana is reminding people that it's there to serve, just not handle customer service complaints about Taco Bell......»»

Category: topSource: foxnewsJun 5th, 2019

Southwest affected by latest Boeing manufacturing issue, no customer impact anticipated

The Federal Aviation Administration said over 300 Boeing aircraft worldwide may have improperly manufactured parts. The issue affects a few planes operated by Southwest Airlines, the Dallas-based carrier said Monday. The FAA sent out notice Sunda.....»»

Category: topSource: bizjournalsJun 3rd, 2019

The Best and Worst Airlines, According to J.D. Power

Customer satisfaction standings are something to keep in mind as you book your summer travel. Between the TSA and the ongoing grounding of Boeing’s 737 Max Jets, traveling this summer is going t.....»»

Category: europeSource: fortuneMay 30th, 2019

United last on J.D. Power customer satisfaction survey, but the airline is improving

United Airlines remained the worst-ranked tr.....»»

Category: topSource: chicagotribuneMay 29th, 2019

Why small businesses can"t afford a customer service fail

How do you handle customer complaints?.....»»

Category: topSource: moneycentralMay 26th, 2019

Why small businesses can"t afford a customer service fail

How do you handle customer complaints?.....»»

Category: topSource: moneycentralMay 26th, 2019

Apple updates MacBook Pro laptops, including new keyboard design

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops — including new 2019 MacBook Pro models.....»»

Category: topSource: moneycentralMay 22nd, 2019

Alaska Airlines unseats Southwest for top spot in customer-satisfaction index

Hilton and Marriott were winners in the hotel category of the 2019 American Customer Satisfaction Index......»»

Category: topSource: bizjournalsMay 1st, 2019

United Airlines agent charged after racial slur accusation

A United Airlines airport agent is accused of using a racial slur against a customer and faces a misdemeanor charge of disorderly conduct......»»

Category: topSource: foxnewsApr 23rd, 2019

Ethiopian pilots raised safety concerns years before fatal crash, records show

Complaints filed in with Federal Aviation Administration hotline shows that some pilots raised questions about adherence to training procedures at Ethiopia Airlines, an airline that is generally known for strong adherence to safety procedures......»»

Category: topSource: washpostMar 21st, 2019

The Latest Ranking of the Best and Worst Airlines in America

Based on timeliness, customer satisfaction, delays, pricing and lost baggage. Delta Airlines has unseated Alaska Airlines as the nation's best car.....»»

Category: europeSource: fortuneMar 20th, 2019

Airlines wrestle with calls, cancellations after Boeing MAX fleet grounded

U.S. and Canadian carriers wrestled with customer calls and flight cancellations on Thursday after the two countries followed other nations in grounding Boeing's 737 MAX planes because of safety concerns......»»

Category: topSource: reutersMar 14th, 2019

American Airlines grounds 14 planes due to overhead bin issue

American Airlines Group Inc grounded 14 Boeing 737-800 airplanes on Thursday after complaints by pilots that overhead bins on some recently-retrofitted aircraft cabins were not closing, an American official said......»»

Category: topSource: reutersMar 7th, 2019

American Airlines Grounds 14 Planes in a Week, After Complaints Some Overhead Bins Aren’t Closing Properly

The issue led American to canc.....»»

Category: europeSource: fortuneMar 7th, 2019

Frontier Airlines struggles with on-time landings, complaints in February

Frontier Airlines slipped for the third straight month in landing flights on time, while United Airlines ranked as the top airline at Denver International Airport in February, according to the monthly U.S. Department of Transportation report release.....»»

Category: topSource: bizjournalsApr 26th, 2018