Here are the U.S. airlines with the most customer complaints
From canceled flights to lost baggage, air travel comes along with its fair share of headaches. The U.S. Department of Transportation issued its air travel consumer report in October 2018, taking a closer look at the quality of services provided .....»»
Complaints flood Taco Bell after its hotel sold out in 2 minutes
"Please add me in the customer complaints about not getting the hotel reservation," one analyst joked......»»
Complaints flood Taco Bell after its hotel sold out in 2 minutes
"Please add me in the customer complaints about not getting the hotel reservation," one analyst joked......»»
Taco Bell hit with complaints after its Palm Springs hotel sold out in 2 minutes
"Please add me in the customer complaints about not getting the hotel reservation," one analyst joked......»»
Sun Country strands passengers without warning, blames new software
Sun Country Airlines is getting an earful from passengers whose flights were canceled over the weekend — and were never warned about it, leaving them to scramble for last-minute alternatives. WCCO has a report on the complaints from some passe.....»»
The Divided State Of Britain
Authored by Niall McCrae via HumanEvents.com, Step into the shoes of a UK supermarket manager. You have gained experience in dealing with customer complaints, some more reasonable than.....»»
Police: Don"t call us with Taco Bell complaint
A police department in Louisiana is reminding people that it's there to serve, just not handle customer service complaints about Taco Bell......»»
Southwest affected by latest Boeing manufacturing issue, no customer impact anticipated
The Federal Aviation Administration said over 300 Boeing aircraft worldwide may have improperly manufactured parts. The issue affects a few planes operated by Southwest Airlines, the Dallas-based carrier said Monday. The FAA sent out notice Sunda.....»»
The Best and Worst Airlines, According to J.D. Power
Customer satisfaction standings are something to keep in mind as you book your summer travel. Between the TSA and the ongoing grounding of Boeing’s 737 Max Jets, traveling this summer is going t.....»»
United last on J.D. Power customer satisfaction survey, but the airline is improving
United Airlines remained the worst-ranked tr.....»»
Why small businesses can"t afford a customer service fail
How do you handle customer complaints?.....»»
Why small businesses can"t afford a customer service fail
How do you handle customer complaints?.....»»
Apple updates MacBook Pro laptops, including new keyboard design
Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops — including new 2019 MacBook Pro models.....»»
Alaska Airlines unseats Southwest for top spot in customer-satisfaction index
Hilton and Marriott were winners in the hotel category of the 2019 American Customer Satisfaction Index......»»
United Airlines agent charged after racial slur accusation
A United Airlines airport agent is accused of using a racial slur against a customer and faces a misdemeanor charge of disorderly conduct......»»
Ethiopian pilots raised safety concerns years before fatal crash, records show
Complaints filed in with Federal Aviation Administration hotline shows that some pilots raised questions about adherence to training procedures at Ethiopia Airlines, an airline that is generally known for strong adherence to safety procedures......»»
The Latest Ranking of the Best and Worst Airlines in America
Based on timeliness, customer satisfaction, delays, pricing and lost baggage. Delta Airlines has unseated Alaska Airlines as the nation's best car.....»»
Airlines wrestle with calls, cancellations after Boeing MAX fleet grounded
U.S. and Canadian carriers wrestled with customer calls and flight cancellations on Thursday after the two countries followed other nations in grounding Boeing's 737 MAX planes because of safety concerns......»»
American Airlines grounds 14 planes due to overhead bin issue
American Airlines Group Inc grounded 14 Boeing 737-800 airplanes on Thursday after complaints by pilots that overhead bins on some recently-retrofitted aircraft cabins were not closing, an American official said......»»
American Airlines Grounds 14 Planes in a Week, After Complaints Some Overhead Bins Aren’t Closing Properly
The issue led American to canc.....»»
Frontier Airlines struggles with on-time landings, complaints in February
Frontier Airlines slipped for the third straight month in landing flights on time, while United Airlines ranked as the top airline at Denver International Airport in February, according to the monthly U.S. Department of Transportation report release.....»»